Top 90 Medical call center Jobs in Phoenix, Az

RN Triage Manager (Call Center)
VITAS Healthcare —Mesa, AZ
- Full-time
- Nursing
- RN License
- Research
- Disability insurance
- Health insurance
Quick Apply
Clinical Admin Coordinator
Optum —Phoenix, AZ
- $18 - $32 an hour
- Full-time
- Remote
- Microsoft Outlook
- Medical office experience
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
4d
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Phoenix, AZ
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Wellness Coordinator
Optum —Phoenix, AZ
- $18 - $32 an hour
- Full-time
- Remote
- Addiction Medicine
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
2d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Phoenix, AZ
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
6d
Patient Communication Center Specialist II-Baseline West (Mon-Fri, 8 AM - 5 PM)
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- Call employer
- Spanish
- English
- High school diploma or GED
6d
Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical
Amazon.com Services LLC —Tempe, AZ
- $20 - $22 an hour
- Full-time
- Google Workspace
- HIPAA
- Research
- Employee assistance program
- 401(k) matching
7d
WIC Communications Specialist
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- Administrative experience
- High school diploma or GED
- 1 year
5d
Patient Communication Center Specialist I-Baseline West (Mon-Fri, 11 AM - 8 PM)
MOUNTAIN PARK HEALTH CENTER —Phoenix, AZ
- Monday to Friday
- High school diploma or GED
- Medical terminology
- Entry level
6d
In-Office Customer Service Rep
Medical Transportation Management (MTM, Inc.) —Phoenix, AZ
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Mileage reimbursement
- Paid holidays
Quick Apply
Medical Call Center Representative & Scheduler ($19-21/HR)
Pain Solutions Medical Group —Chandler, AZ
- $18 - $20 an hour
- Full-time
- Bilingual
- Spanish
- English
- Paid training
- Health insurance
Quick Apply
Work from Home - Pharmacy Tech Support/Call Center Rep (11a-8p ET) - National
IQVIA —Chandler, AZ
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
3d
RADIOLOGY SCHEDULER
SOUTHWEST MEDICAL IMAGING —Scottsdale, AZ
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid jury duty
- Health savings account
Quick Apply
Patient Services Specialist
SimonMed Imaging —Peoria, AZ
- Full-time
- Background check
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
2d
Inbound Call Center Representative - Medical Offices
Valle del Sol —Phoenix, AZ
- $18.50 - $21.50 an hour
- Full-time
- 18 years or older
- Spanish
- HIPAA
Quick Apply
Patient Care Coordinator - Call Center
Arizona Gynecology Consultants —Phoenix, AZ
- $18 - $21 an hour
- Full-time
- Spanish
- Computer literacy
- Medical office experience
Quick Apply
Patient Engagement Specialist - Part Time
Valle del Sol —Phoenix, AZ
- $18.50 - $22.00 an hour
- Part-time
- 18 years or older
- Spanish
- Clean driving record
- Loan repayment program
- Disability insurance
Quick Apply
Drug Testing & Occupational Health Coordinator
Universal Background Screening —Phoenix, AZ
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ)
Cadence Health —Phoenix, AZ
- $23 - $24 an hour
- Hybrid work
- HIPAA
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
11d
Call Center: Telecare Registered Nurse (RN) (REMOTE)
VITAS Healthcare —Chandler, AZ
- $36 - $41 an hour
- Full-time
- Remote
- Nursing
- Anatomy knowledge
- RN License
- Disability insurance
- Health insurance
Quick Apply

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medical call center jobs near phoenix, az

RN Triage Manager (Call Center)

VITAS Healthcare -
Mesa, AZ

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

RN License
Research
Associate's degree
Associate Degree in Nursing

Full Job Description

Manage Illinois Administrator On-Call duties and responsibilities
Support Program and Telecare with direction on escalated patient care and customer service concerns
Support Program and Intake with direction on new referral appropriateness and appointment staffing.
Directly handle escalated calls: routine patient care, continuous care, revocations, HME, pharmacy, customer service, etc.
Manage need for after-hours on-call Program and Care Connection Center field staffing/ overtime needs
Facilitate daily pre-shift meetings with Telecare Team Leaders
Facilitate weekly Telecare Patient Care Administrator calls
Complete all required shift reporting and documentation in timely manner
Communicate directly with Telecare and Program Patient Care Administrators as needed/directed
Facilitate and/or attend meetings as schedule and/or required
Notify appropriate Program and/or Care Connection Center management team member(s) of all patient record documentation enhancement opportunities.
Collaborate with Telecare PCA, Program PCA, HME, and Pharmacy Management on all clinical and customer service enhancement opportunities.
Responsible for on-call management team duties, as scheduled.

QUALIFICATIONS

Two years of hospice experience
Two years of home health experience preferred
Two or more years related experience supervising an Operations team in an overnight/alternate-hours environment. Call Center/Customer Service management experience preferred.
Proven success in supporting strategic plans and attaining goals in a fast-paced, dynamic environment.
Expert in the delivery and monitoring of customer interactions.
A solid track record of managing clinical and customer service complaints
Experienced in leading, supervising, and supporting clinical and customer service agents
Ability to research and analyze information and data to arrive at and articulate valid findings. This includes root cause analysis, to build recommended corrective action plans.
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with team members.
Superior ability to effectively communicate at all levels both verbally and in writing
Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint.
Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans.
Must be highly organized and able to manage multiple responsibilities.
Model leadership behaviors supporting: integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.

EDUCATION

Associates degree in Nursing or related field from an accredited college or university or the international equivalent required. Bachelor’s Degree preferred.
Current Registered Nurse License (with no current/pending restrictions) required.

SPECIAL INSTRUCTIONS TO CANDIDATES

EOE/AA M/F/D/V

#ALClinicalP

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS

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Refine Your Search

medical call center jobs in phoenix, az

RN Triage Manager (Call Center)

Clinical Admin Coordinator

Healthcare Call Center Representative (Temp-to-Perm)

Wellness Coordinator

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Patient Communication Center Specialist II-Baseline West (Mon-Fri, 8 AM - 5 PM)

Customer Service Specialist - Healthcare Billing, Revenue Cycle Management, Amazon One Medical

WIC Communications Specialist

Patient Communication Center Specialist I-Baseline West (Mon-Fri, 11 AM - 8 PM)

In-Office Customer Service Rep

Medical Call Center Representative & Scheduler ($19-21/HR)

Work from Home - Pharmacy Tech Support/Call Center Rep (11a-8p ET) - National

RADIOLOGY SCHEDULER

Patient Services Specialist

Inbound Call Center Representative - Medical Offices

Patient Care Coordinator - Call Center

Patient Engagement Specialist - Part Time

Drug Testing & Occupational Health Coordinator

Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ)

Call Center: Telecare Registered Nurse (RN) (REMOTE)

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