Top 6 Member/provider support tier iii Jobs in Phoenix, Az

Member/Provider Support Tier III
Merchants Benefit Administration —Scottsdale, AZ
- $20 - $23 an hour
- 8 hour shift
- Computer literacy
- Office
- 3 years
- Paid training
- Paid holidays
Quick Apply
6d
Threat Detection & Response AVP, Tier 2 - AZ
MUFG —Tempe, AZ
- $112,000 - $153,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
13d
Senior Peoplesoft Developer
Salt River Pima-Maricopa Indian Community —Scottsdale, AZ
- $135,574 - $196,583 a year
- Weekends as needed
- Background check
- Computer Science
- Customer service
- Wellness program
- Health savings account
BAS Controls System Designer II-III
MPSW —Phoenix, AZ
- $28 - $50 a year
- Overtime
- Clean driving record
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Advanced Provider - Emergency Medicine - Banner Del E. Webb Medical Center
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- Part-time
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- ACLS Certification
- Travel reimbursement
- Profit sharing
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Banner Health —Mesa, AZ
- Part-time
- Nursing
- RN License
- Hospital
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Member/Provider Support Tier III

Merchants Benefit Administration
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$20 - $23 an hour
6 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Live chat
Computer operation
Customer communication
Active listening
Employee relationship building
High school diploma or GED
Performing background checks
Technical Proficiency
Stakeholder relationship building

Full Job Description

Member/Provider Support Tier III

Merchants Benefit Administration is a third-party insurance administrator headquartered in beautiful North Scottsdale AZ. Our facility offers a cafateria, Starbucks and free access to a gym!! We provide back-office administration services for insurance companies such as billing, collecting, and claims processing for various types of insurance plans. We are seeking a skilled Member/Provider Support representative to join our team.

At Merchants Benefit Administration (MBA), we believe our employees and our culture are our best asset. If you are a leader,goal-oriented and have a curosity to continuosly learn and are looking for an opportunity to join a fast-paced and growing organization - we want to hear from you!

We offer a complete benefits package:

Medical/Dental/Vision
Prescription Drug Service
Short/Long Term Disability
Vision
Life Insurance
Paid Training
Paid Vacation
Paid Holidays
401(k) – match

The Member/Provider Support Tier IIIs will assist and interact primarily via chat with Level 1 & 2 Customer Service Representatives in order to help them assist the members. In addition, Level 3 representatives handle more complex customer inquiries and follow up with members as well as assist in processing of member claims as needed.

Responsibilities:

Assist with questions from Level 1 & 2 Customer Service Representatives
Have patience and passion to educate
Responds to complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer as needed.
Assist with processing member claims as needed.
Work within multiple systems to research claims and process according to company policies.
Documents efficient and accurate record of customer interactions and transactions
Must work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.
Performs other related duties as assigned.

What Skills you Should Bring to MBA:

Professional written, verbal, and interpersonal skills.
Goal-driven, flexible approach to ongoing changes, coachable, and accountable.
Enjoys working in Customer Service and is energized by providing positive customer and provider experiences.
Effective listening skills and the ability to identify the specific nature of the inquiry.
Ability to prioritize workload, multi-task and function independently ensuring timely and accurate completion of duties required.
Ability to learn and be outspoken when you see see opportunity for improvement

Minimum Requirements:

High School Diploma.
Proficient level computer skills.
Local Candidates Only.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.

Notice to Applicants: This position requires all potential candidates to complete background checks and drug screenings prior to any offer of employment.

Please apply online at http://mbaadmin.com/careers-listings/

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and has been created to advertise the open position(s). These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. MBA Inc. is an Equal Opportunity Employer (E.O.E).

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift
Morning shift
No nights

Work Location: In person

Quick Apply

Refine Your Search

member/provider support tier iii jobs in phoenix, az

Member/Provider Support Tier III

Threat Detection & Response AVP, Tier 2 - AZ

Senior Peoplesoft Developer

BAS Controls System Designer II-III

Advanced Provider - Emergency Medicine - Banner Del E. Webb Medical Center

Registered Nurse RN Labor and Delivery

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