Top 2810 Member services representative Jobs in Phoenix, Az

Healthcare Associate - AssistRx Academy (Customer Service Representative)
AssistRx —Tempe, AZ
- $38,000 - $42,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Disability insurance
Quick Apply
13d
Customer Service Representative - Specialty Pharmacy
AssistRx —Tempe, AZ
- $38,000 - $43,000 a year
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
13d
Member Services Representative
Planet Fitness-United Fitness Partners —Tempe, AZ
- Holidays
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
14d
Customer Service Representative (Remote AZ)
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
12d
CLUB - Overnight Member Services Rep
Planet Fitness-United Fitness Partners —Tempe, AZ
- Overnight shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Patient Service Representative
Precision Dental Center —Gilbert, AZ
- $20 - $2,500 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
5d
Admissions Advisor (Remote)
BRYAN UNIVERSITY —Tempe, AZ
- $24.03 an hour
- Overtime
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
Quick Apply
Customer Service Representative
VORTEX INDUSTRIES, LLC —Tempe, AZ
- $22.75 - $29.00 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - Work From Home, AZ Only
ModivCare Solutions, LLC —Phoenix, AZ
- $15.15 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Lender Services Representative - National General
National General —Phoenix, AZ
- $19 an hour
- Online Application
- Remote
- High school diploma or GED
- US work authorization
- Fair chance
- Work from home
Customer Service Representative - Healthcare
Maximus —Phoenix, AZ
- $17.42 an hour
- Overtime
- HIPAA
- English
- Office
Member Services Representative
Personify Health —Tempe, AZ
- $19 - $21 an hour
- Email
- Computer literacy
- Research
- Office
- Health insurance
- Dental insurance
13d
CLUB - Member Services Rep
Planet Fitness-United Fitness Partners —Tempe, AZ
- Holidays
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
5d
Member Services Representative-Part Time (Weekends and some Weekdays)
United Defense Tactical - Glendale —Glendale, AZ
- Part-time
- Administrative experience
- High school diploma or GED
- Computer skills
- Employee discount
Quick Apply
CLUB - Member Services Rep
Planet Fitness —Phoenix, AZ
- Holidays
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
2d
Member Services Rep
Planet Fitness —Phoenix, AZ
- Holidays
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
4h
Customer Service Representative - State Farm Agent Team Member
Suzi Glover-Garman - State Farm Agent —Scottsdale, AZ
- $17 - $25 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Patient Service Representative
Lakeview Dental Center —Chandler, AZ
- $20 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
5d
Customer Service Representative - State Farm Agent Team Member
Joseph Jajou - State Farm Agent —Glendale, AZ
- $60,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Front Desk Patient Financial Services Representative Multispecialty
Banner Health —Phoenix, AZ
- Full-time
- Vital signs
- Word processing
- High school diploma or GED
- Opportunities for advancement
6h

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Healthcare Associate - AssistRx Academy (Customer Service Representative)

AssistRx -
Tempe, AZ

Quick Apply

Job Details

Full-time
$38,000 - $42,000 a year
13 days ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Conflict de-escalation
High school diploma or GED

Full Job Description

About AssistRx Academy

AssistRx Academy is a structured career-launch initiative designed to empower individuals seeking a career change, and those without prior healthcare experience to begin a meaningful career in the healthcare industry.

Through a four-week paid training program, participants receive comprehensive instruction in healthcare operations, patient services, and compliance fundamentals. Upon successful completion of the Academy, participants are offered full-time employment as a Customer Service Representative supporting one of AssistRx’s client programs.

This initiative serves as a gateway to long-term career growth and advancement within AssistRx and the broader healthcare ecosystem.

Position Summary

The Healthcare Associate – AssistRx Academy is a passion-driven customer service role designed for individuals beginning their healthcare career journey. Participants will complete a four-week training and education program focused on healthcare fundamentals, patient support, and compliance requirements.

Following training, Associates provide external customer service support by receiving and responding to program-related inquiries, assisting with pharmacy benefit investigations, and supporting patients and providers while handling Protected Health Information (PHI). This role works under close supervision with clearly defined tasks and performance expectations.

Successful candidates demonstrate professionalism, empathy, patience, and a people-first mindset in all interactions.

Academy Training Focus (4 Weeks)

Participants will complete instructor-led and hands-on training covering:

Healthcare industry fundamentals and AssistRx program operations
Rules and regulations related to handling Protected Health Information (PHI)
Pharmacy benefit structures and benefit investigation processes
Differences between Commercial Insurance and Government Insurance programs
Customer service best practices, call handling, and de-escalation techniques
Systems navigation and documentation standards

Completion of the Academy is required for conversion into a full-time Healthcare Associate role.

Essential Duties & Responsibilities

Provide accurate, timely, and professional customer service support to patients, providers, and partners
Respond to inbound inquiries related to healthcare programs and pharmacy benefit investigations
Guide callers through program requirements and next steps
De-escalate and resolve customer concerns with empathy and professionalism
Collaborate with other call center representatives to improve service quality and consistency
Maintain compliance with HIPAA and internal data protection standards
Document interactions accurately within designated systems
Perform other related duties as assigned

Career Path & Growth

Completion of AssistRx Academy positions Associates for ongoing development and advancement within Patient Solutions and other AssistRx career pathways, including senior customer service roles, quality, training, and leadership opportunities.

Requirements

Basic Qualifications
- High School Diploma or equivalent (required)
- Minimum of 3 years experience in a direct-to-consumer, customer service, or client-facing environment
- Ability to complete and successfully pass the 4-week AssistRx Academy training program
- Strong communication skills with a positive, professional demeanor
- Ability to learn quickly, multi-task, and adapt in a fast-paced environment
- Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Demonstrated aptitude for problem-solving, conflict resolution, and negotiation
- Ability to follow explicit instructions and adhere to structured workflows
- Reliable attendance and punctuality
- Schedule flexibility, including potential holiday and weekend rotations
Preferred Qualifications
- Two (2) years of post-secondary education
- Previous experience in a highly dynamic or rapidly changing environment
- Exposure to healthcare, insurance, or regulated service environments (preferred, not required)
Core Competencies
- Customer Focus & Empathy
- Professionalism & Integrity
- Attention to Detail & Compliance
- Time Management & Reliability
- Team Collaboration
- Adaptability & Resilience

Benefits

Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance

Why Choose AssistRx:

Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary.
Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture: Many associates earn the opportunity to work from home after 120 days. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus!

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Quick Apply

Refine Your Search

member services representative jobs in phoenix, az

Healthcare Associate - AssistRx Academy (Customer Service Representative)

Customer Service Representative - Specialty Pharmacy

Member Services Representative

Customer Service Representative (Remote AZ)

CLUB - Overnight Member Services Rep

Patient Service Representative

Admissions Advisor (Remote)

Customer Service Representative

Customer Service Representative - Work From Home, AZ Only

Lender Services Representative - National General

Customer Service Representative - Healthcare

Member Services Representative

CLUB - Member Services Rep

Member Services Representative-Part Time (Weekends and some Weekdays)

CLUB - Member Services Rep

Member Services Rep

Customer Service Representative - State Farm Agent Team Member

Patient Service Representative

Customer Service Representative - State Farm Agent Team Member

Front Desk Patient Financial Services Representative Multispecialty

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