Top 1189 Passenger service agent Jobs in Phoenix, Az

Customer Service Representative / Customer Advocate
Carvana —Tempe, AZ
- From $20 an hour
- Weekends as needed
- Background check
- Heavy lifting
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Authority HVAC —Tempe, AZ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Organizational skills
- Typing
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Customer Service Rep & Dispatcher
Triple B Garage Doors and Gates LLC —Mesa, AZ
- $21 - $27 an hour
- Full-time
- CRM software
- Background check
- Microsoft Outlook
Quick Apply
Inside Sales and Customer Service Representative
Allied Forces —Phoenix, AZ
- $17 - $20 an hour
- Temporary
- Marketing
- Mid-level
- Office
Quick Apply
Store Customer Service Specialist
Sherwin-Williams —Scottsdale, AZ
- $16.50 - $17.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
5d
Guest Service Agent
Hilton Garden Inn Phoenix —Phoenix, AZ
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Phoenix, AZ
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Guest Service Agent
CHP Holdings —Phoenix, AZ
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Communication skills
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4d
Customer Service Representative - Healthcare
Maximus —Phoenix, AZ
- $17.42 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
9d
Customer Service Representative
CVS Health —Phoenix, AZ
- $17.00 - $28.46 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Part- Time Front Desk Agent
47th Street Phoenix —Phoenix, AZ
- Part-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply
11d
Customer Service Rep
Distribution International —Phoenix, AZ
- $20 - $40 an hour
- Full-time
- 18 years or older
- Basic math
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Customer Service Representative
VORTEX INDUSTRIES, LLC —Tempe, AZ
- $22.75 - $29.00 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative / Full-time
Oak Harbor Freight Lines —Phoenix, AZ
- $22.51 - $31.17 an hour
- Full-time
- English
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service
Achieve —Tempe, AZ
- From $18 an hour
- 8 hour shift
- High school diploma or GED
- 1 year
- Communication skills
- Health savings account
- Health insurance
Quick Apply
5d
Dual Guest Service Agent
Hilton Garden Inn and Home2 Suites Tempe —Tempe, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Dignity Health Medical Group —Phoenix, AZ
- $18.00 - $22.19 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Remote Customer Service positions
Covercraft Industries LLC —Phoenix, AZ
- $17 an hour
- Full-time
- Remote
- Bilingual
- Research
- Administrative experience
- Health savings account
- Paid holidays
4h

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Customer Service Representative / Customer Advocate

Carvana -
Tempe, AZ

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Employee stock purchase plan
Paid holidays
Loan repayment program
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
English
High school diploma or GED
Technical Proficiency

Full Job Description

Customer Care Advocate

Ready to build your career? Join our team of Advocates working in person at our Tempe headquarters! As the voice of Carvana, you'll be revolutionizing the car-buying journey by making the process of buying and/or selling a car simple, seamless, and unforgettable.

Why join Customer Care?

Your Launchpad to a Carvana Career: We believe in a "Careers Not Jobs" philosophy. Customer Care is our ultimate training ground—strong performance opens the door to frequent pay increases and exclusive internal opportunities across Leadership, Strategy & Analytics, AI Support, Product, and People Operations. 90% of our leaders were promoted from within - and we can't wait to see where this opportunity takes you!

The Human Touch, Powered by AI: We are integrating AI into everything we do. You will work alongside an AI co-pilot that handles the administrative busywork (like drafting call notes and summarizing previous cases). By letting AI do the heavy lifting, you can focus entirely on what matters most: building genuine human connections.

Fast-Track Your Earnings!

Your compensation grows as quickly as your skills do. We start this role at a competitive $20/hr, but by consistently hitting your performance goals, your pay scales up fast:

Day 1 (starting pay): $20/hr
Month 4: $21/hr
Month 6: $22/hr
Ongoing: After 6 months, you unlock our "Careers Not Jobs" program, making you eligible for an additional $0.50 increase every 90 days.

Stay on track, and you'll be earning $24+/hr by your one-year work anniversary!

About the Role:

This is a full-time, hourly role with an assigned schedule (typically 38–45 hours per week). The role includes regular weekend and potential holiday shifts, along with overtime opportunities based on business needs.

In this role, you will:

Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls).
Adapt and thrive in a fast-paced environment where new products and innovations keep us ahead of the competition. Staying current with evolving technology and product updates is a core part of the day-to-day
Problem-solve with a purpose, using your critical thinking skills alongside AI technology to actively listen to customer needs and find effective solutions in real-time.
Drive efficiency and accuracy by reviewing and verifying sensitive customer documentation (via casework) with the swiftness of a ninja.
Delivering high-quality interactions worthy of our moms is non-negotiable. Our always-on AI coach supports every customer interaction with real-time feedback and coaching, helping you continuously improve your professional communication.
Other duties as assigned.

What You Bring:

Experience: A Bachelor's degree OR 2+ years of customer service experience in a fast-paced or high-volume environment. High school diploma or GED required.
Tech-savviness: Ability to navigate multiple systems like a pro, learn new tools with ease, and troubleshoot effectively.
Resilience & Critical Thinking: You have a high capacity for learning, can adapt quickly to rapid change, and make thoughtful, caring decisions that support customers throughout their car-buying journey.
You enjoy servicing customers over the phone, and have a strong attention to detail while handling casework.
Ability to read, write, speak, and understand English

Investing in You: Benefits & Perks

At Carvana, we know when our people thrive, we all win. That's why we've built a Total Rewards package that goes beyond the basics—designed to support your growth, your well-being, and your success every step of the way.

Financial Well-being:

Tuition reimbursement for those pursuing a bachelor's degree and a student loan repayment program for those who already have one
401(k) retirement plan with Carvana matching contributions
Opportunity for overtime based on business need
Employee Stock Purchase Plan and Carvana Shares annual grant program, allowing you to become a Carvana shareholder

Health & Wellness:

100% company-paid healthcare premiums for comprehensive medical coverage
Dental and vision benefits to care for your overall health
Wellness programs focused on supporting your mental, physical, and financial health
Pet care savings program because we know your furry friends are family too!

Work-Life Balance:

Generous paid time off starting with 13 days in your first year, increasing to 20 days in year two and beyond
9 company-paid holidays, including your birthday, because we celebrate you!

And more!

Legal stuff

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Pay: From $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

passenger service agent jobs in phoenix, az

Customer Service Representative / Customer Advocate

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