Top 63 Patient navigator Jobs in Phoenix, Az

Benefits Navigator, Bilingual Spanish
LaborFirst —Scottsdale, AZ
- $23 - $26 an hour
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Health Navigator (Case Manager, CHW, BHPP)
Gellert Health —Phoenix, AZ
- From $52,000 a year
- Full-time
- Background check
- CPR Certification
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
Patient Navigator - Ambulatory
Valleywise Health System —Phoenix, AZ
- $29.20 - $43.07 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
6d
Patient Navigator
CIRCLE THE CITY —Phoenix, AZ
- $46,056 - $52,117 a year
- Spanish
- BLS Certification
- HIPAA
Patient Navigator
Pinnacle Fertility Inc. —Scottsdale, AZ
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Outpatient Navigator
Calvary Healing Center —Phoenix, AZ
- Full-time
- Mid-level
- Residential
- Master's degree
- Continuing education credits
- Health insurance
1d
Patient Services Navigator Cardiology
Banner Health —Phoenix, AZ
- Full-time
- Research
- Mid-level
- Outpatient experience
- Opportunities for advancement
Patient Care Navigator
Envita Medical Centers LLC —Scottsdale, AZ
- 8 hour shift
- No experience needed
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Clinical Navigator
Aegis Healthcare —Glendale, AZ
- $85,000 - $90,000 a year
- Weekends as needed
- CPR Certification
- Clean driving record
- Current TB test
- Disability insurance
- Health insurance
Quick Apply
TL, Enrollment Specialist
TriWest Healthcare Alliance —Phoenix, AZ
- Full-time
- Entry level
Patient Navigator - Phoenix, AZ
HALO Diagnostics —Phoenix, AZ
- $23 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
Care Navigator - Phoenix Cotton Center (Onsite)
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Extended hours
- BLS Certification
- Mid-level
- High school diploma or GED
10d
Health Navigator
CIRCLE THE CITY —Phoenix, AZ
- $43,056 - $48,782 a year
- Spanish
- Microsoft Excel
- Microsoft Outlook
Patient Engagement Specialist - Phoenix, Arizona
Karoo Health —Phoenix, AZ
- Clinic experience
- Mid-level
- 3 years
- Health insurance
11d
Patient Navigator
NATIVE HEALTH —Phoenix, AZ
- $21.16 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
3d
Care Navigation Guide
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Google Workspace
- 1 year
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Care Navigator - Mesa Clinic (Onsite)
Blue Cross Blue Shield of Arizona —Mesa, AZ
- Extended hours
- BLS Certification
- Mid-level
- High school diploma or GED
Research Patient Recruitment Coordinator II / III (Peoria)
Arizona Liver Health —Glendale, AZ
- $60,000 - $85,000 a year
- Full-time
- Spanish
- HIPAA
- English
- Mileage reimbursement
- Health savings account
Quick Apply
HIV Care Navigator
Terros Health —Phoenix, AZ
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
- Wellness program
- Disability insurance
Referrals Specialist
Gellert Health Inc —Phoenix, AZ
- $45,000 - $50,000 a year
- Full-time
- Spanish
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance

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patient navigator jobs near phoenix, az

Benefits Navigator, Bilingual Spanish

LaborFirst
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$23 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Spanish
Customer relationship building
HIPAA compliance
HIPAA
Care documentation
Emotional support for patients
Customer engagement
Organizational skills
CRM system proficiency
Empathy
Clinical confidentiality policies
Medical terminology

Full Job Description

The Benefits Navigator/Advocate is a high-touch, non-clinical healthcare navigation and member advocacy role. The Advocate works one-on-one with members, including employees, dependents, and early retirees, to help them understand their benefits, navigate the healthcare system, resolve issues, access appropriate resources, and reduce avoidable healthcare friction and cost.HealthActive combines human advocacy, proactive outreach, and data-informed next best actions to help members use healthcare more effectively. The Advocate plays a central role in delivering that experience by supporting members with empathy, clarity, and follow-through while helping drive engagement, improved outcomes, and measurable value for clients.

Key Responsibilities:

Member Advocacy and Navigation:Serve as a trusted resource for members as they navigate healthcare questions, benefit concerns, provider access issues, and care-related barriers.Help members understand and use their health benefits, including medical, pharmacy, and ancillary benefits where applicable.Assist members with locating appropriate in-network providers, understanding available care options, preparing for provider conversations, and navigating referrals, authorizations, claims, denials, and billing issues.Support members in accessing second-opinion resources, specialized programs, and other available plan or vendor resources without providing clinical advice or making medical decisions.Provide empathetic support during complex, confusing, or stressful healthcare situations and escalate urgent, complex, or clinical matters appropriately.

Cost, Benefits, and Resource Guidance:Explain coverage, benefit design, network rules, out-of-pocket cost considerations, claims, and administrative processes in clear, member-friendly language.Help members identify lower-cost, high-quality care options when available and appropriate.Help members avoid unnecessary, duplicative, or poorly coordinated care by guiding them to appropriate resources and helping them understand available options.Identify when a member may benefit from specialized benefit solutions, including programs related to MSK, diabetes, behavioral health, pharmacy, wellness, second opinions, or other client-sponsored resources, and help route them appropriately.

Proactive Outreach and Engagement:Conduct proactive outreach based on defined program priorities, claims-informed cohorts, gaps in care, seasonal campaigns, and next best action opportunities.Engage members in a practical, supportive manner to help them understand available benefits, programs, and resources.Support outreach related to preventive care, chronic condition management, medication adherence, care gaps, high-cost claims patterns, and appropriate use of available programs.Help drive HealthActive program engagement, utilization, member satisfaction, and measurable value.

Documentation, Compliance, and Case Management:Document all member interactions, outreach activity, issue resolution steps, referrals, and outcomes in the appropriate CRM or care platform.Maintain accurate, timely, and complete case notes.Protect member privacy and maintain HIPAA compliance at all times.Follow approved communication protocols for phone, email, text, and other member engagement channels.Identify recurring member issues, access barriers, or process gaps and escalate trends to leadership as appropriate.

Success Measures:Success in this role may be measured by member satisfaction, timely case resolution, quality and completion of proactive outreach, member engagement, accurate documentation, successful routing to appropriate resources, and contribution to gap closure, cost avoidance, improved access, and better use of available healthcare resources where measurable.

Required:

2+ years of experience in healthcare customer service, member services, benefits navigation, care coordination, call center support, case management support, or a related healthcare support role.

Strong customer service, communication, and relationship-building skills. Ability to explain complex healthcare and benefits information in simple, practical terms.

Strong problem-solving skills, sound judgment, organization, follow-through, and multitasking ability.

High degree of empathy, patience, and professionalism when supporting members through stressful or confusing situations.

Comfort working in CRM, case management, or other technology platforms.

Ability to maintain confidentiality and follow HIPAA requirements.

Must be bilingual Spanish.

Preferred:

Experience with employer-sponsored health plans, claims, networks, referrals, prior authorizations, denials, pharmacy benefits, or member advocacy. Familiarity with medical terminology.

Experience conducting proactive member outreach.

Experience supporting members with chronic condition, high-cost, or complex healthcare needs.

Familiarity with specialized benefit solutions, wellness programs, or care navigation resources.

Pay: $23.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient navigator jobs in phoenix, az

Benefits Navigator, Bilingual Spanish

Health Navigator (Case Manager, CHW, BHPP)

Patient Navigator - Ambulatory

Patient Navigator

Patient Navigator

Outpatient Navigator

Patient Services Navigator Cardiology

Patient Care Navigator

Clinical Navigator

TL, Enrollment Specialist

Patient Navigator - Phoenix, AZ

Care Navigator - Phoenix Cotton Center (Onsite)

Health Navigator

Patient Engagement Specialist - Phoenix, Arizona

Patient Navigator

Care Navigation Guide

Care Navigator - Mesa Clinic (Onsite)

Research Patient Recruitment Coordinator II / III (Peoria)

HIV Care Navigator

Referrals Specialist

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