Top 252 Patient representative Jobs in Phoenix, Az

Collections Manager
Horizon Recovery —Glendale, AZ
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- English
- Ability to climb stairs
- Conflict management
- Paid training
- Health savings account
Quick Apply
3d
Front Desk Representative
Pain Consultants of Arizona —Phoenix, AZ
- From $17 an hour
- Full-time
- Bilingual
- Private practice
- Customer service
- Health insurance
- Dental insurance
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Spanish Bilingual Call Center Agent
Valor Global —Phoenix, AZ
- $16.50 - $17.50 an hour
- Full-time
- Hybrid work
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
17h
Client Care Representative (IN-OFFICE ROLE IN SCOTTSDALE, AZ)
Envoy America —Scottsdale, AZ
- $23.50 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Per Diem Patient Access Representative
Optum —Phoenix, AZ
- 8 hour shift
- Hospital
- Basic math
- Pass drug screening
- Paid training
Patient Support Advocate
Optum —Phoenix, AZ
- $16.15 - $28.80 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- English
- Paid training
Insurance Authorization Rep
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $18 - $20 an hour
- Overtime
- Remote
- Bachelor of Science
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
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Provider Enrollment Specialist (Remote)
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- Full-time
- Remote
- Microsoft Excel
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Paid holidays
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7d
Customer Service Representative- Part- Time
United States —Phoenix, AZ
- $19.71 an hour
- Part-time
- Computer literacy
- Typing
- Entry level
- Health insurance
- Dental insurance
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Patient Access Coordinator
CCRM Fertility —Scottsdale, AZ
- $20 - $23 an hour
- Weekends as needed
- Administrative experience
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health savings account
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Patient Experience Representative
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $15 - $18 an hour
- 8 hour shift
- Remote
- Spanish
- Word processing
- English
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative
White Glove Essentials Llc. —Phoenix, AZ
- $18 - $28 an hour
- Part-time
- Office
- Administrative experience
- Data entry
- Flexible schedule
Quick Apply
1d
Representative - Admissions Services
HonorHealth —Phoenix, AZ
- $20 an hour
- PRN
- Float pool
- Hospital
- Medical office experience
- Paid time off
Sales Support Representative (Temp-to-Hire)
Noctrix Health —Phoenix, AZ
- $60,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Front Office Representative Liver Disease Center Part Time
Banner Health —Phoenix, AZ
- Part-time
- Vital signs
- Word processing
- High school diploma or GED
- Wellness program
- Employee assistance program
1d
Medical Billing Coordinator
LifeStance Health —Scottsdale, AZ
- $20 - $24 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Paid parental leave
- AD&D insurance
Quick Apply
Patient Administrative Coordinator
Envita Medical Centers LLC —Scottsdale, AZ
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Prior Authorization Representative I
Arizona Priority Care —Chandler, AZ
- $20 - $23 an hour
- Full-time
- Hybrid work
- Office
- Administrative experience
- High school diploma or GED
PFS Representative DME Collections
Banner Health —Phoenix, AZ
- $18.02 - $27.03 an hour
- Full-time
- Word processing
- Research
- High school diploma or GED
- Flexible schedule
2d
Patient Access Liaison - UPLIZNA IgG4-RD - West- (Rare Disease)
Amgen —Phoenix, AZ
- $164,276.10 - $222,255.90 a year
- Weekends as needed
- Doctoral degree
- Up to 50% travel
- HIPAA
- Disability insurance
- Health insurance

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Collections Manager

Horizon Recovery -
Glendale, AZ

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
3 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Customer communication
Accounts receivable management
Team leadership
English
Patient service
Policy & process development
Financial records management
Attention to detail
Problem-solving
Compliance documentation
Conflict management
Medical debt collection accounts
Collections account management
Patient collections management
Financial compliance

Full Job Description

Collections Manager

Location: Phoenix Metro (Hybrid)
Department: Revenue Cycle
Reports To: VP of Revenue Cycle
Status: Full-Time, Exempt

Position Overview

Horizon Recovery is seeking a compassionate, process-driven Collections Manager to lead our patient collections function while serving as the primary financial point of contact for families. This role is responsible for managing post-service patient accounts receivable, ensuring all required financial documentation is completed and audit-ready, and providing clear, empathetic financial guidance to families navigating treatment costs and insurance-related questions.

The ideal candidate combines strong collections and revenue cycle expertise with exceptional customer service skills. This individual understands that financial accountability and compassionate family support are equally important and can effectively balance both priorities.

Key Responsibilities

Patient Collections & Accounts Receivable

Manage post-service patient AR, including deductibles, coinsurance, and patient balances.
Oversee payment plans and collection strategies within established policies.
Monitor AR aging and identify trends, risks, and opportunities for improvement.
Prepare accounts for agency placement or legal escalation when necessary.

Financial Documentation & Compliance

Ensure all required financial documents are completed, signed, and properly executed prior to admission.
Maintain audit-ready records and documentation standards.
Support organizational compliance and risk mitigation efforts.

Family Financial Support

Serve as the primary point of contact for family financial questions.
Explain insurance benefits, EOBs, denied claims, balances, and payment options in a clear and compassionate manner.
Provide financial counseling while maintaining Horizon's commitment to exceptional service.

Leadership & Operations

Lead a team of offshore Virtual Assistants supporting collections activities.
Develop workflows, scripts, quality standards, and operating procedures.
Drive process improvements and automation initiatives to increase efficiency.
Collaborate with Admissions, Billing, and Revenue Cycle leadership to resolve account issues and improve processes.

Qualifications

Required

5+ years of healthcare collections, patient financial services, or revenue cycle experience.
Previous leadership or team management experience.
Strong knowledge of patient accounts receivable, payment plans, and collections practices.
Excellent communication and conflict-resolution skills.
Experience working with financial documentation and compliance requirements.
Strong process orientation and attention to detail.

Preferred

Behavioral health or healthcare experience.
Experience managing remote or offshore teams.
Experience implementing workflow automation or process improvement initiatives.

Ideal Candidate Traits

Empathetic and patient-centered
Calm and professional under pressure
Highly organized and detail-oriented
Process-driven and compliance-focused
Technology and automation minded
Strong communicator with a customer-service mindset

What Success Looks Like

Patient AR remains within established benchmarks.
Financial documentation is complete, accurate, and audit-ready.
Families receive timely, compassionate, and professional support.
Service-level commitments are consistently met.
Collections operations run efficiently through strong processes and automation.
Cross-functional partnerships with Admissions and Billing are effective and productive.

Physical Demands:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to walk, bend, stand, climb stairs, speak English, hear, use a telephone, drive an automobile, and operate standard office equipment, such as a computer, copier, and fax machine.

Compensation and and Benefits includes:

401(k)
Dental, Health, Vision, Life Insurance
Employee Assistance Program
Health Saving Account
PTO
Life
Tuition Reimbursement

We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA). We are committed to providing reasonable accommodations to qualified applicants and employees with disabilities, unless doing so would cause an undue hardship. This job description outlines the essential functions of the position; individuals must be able to perform these functions, with or without reasonable accommodation, to be considered for this role.

EOE/M/F/V/D

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Paid training
Vision insurance

Experience:

collection, patient financial services, revenue cycle: 5 years (Required)
management/leadership: 1 year (Preferred)

Work Location: Hybrid remote in Glendale, AZ 85310

Quick Apply

Refine Your Search

patient representative jobs in phoenix, az

Collections Manager

Front Desk Representative

Spanish Bilingual Call Center Agent

Client Care Representative (IN-OFFICE ROLE IN SCOTTSDALE, AZ)

Per Diem Patient Access Representative

Patient Support Advocate

Insurance Authorization Rep

Provider Enrollment Specialist (Remote)

Customer Service Representative- Part- Time

Patient Access Coordinator

Patient Experience Representative

Customer Service Representative

Representative - Admissions Services

Sales Support Representative (Temp-to-Hire)

Front Office Representative Liver Disease Center Part Time

Medical Billing Coordinator

Patient Administrative Coordinator

Prior Authorization Representative I

PFS Representative DME Collections

Patient Access Liaison - UPLIZNA IgG4-RD - West- (Rare Disease)

I want to receive the latest job alert for patient representative in phoenix, az

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