Top 234 Program associate i Jobs in Phoenix, Az

Guest Services Associate I
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Surgery
- Working with individuals with disabilities
- Children
1d
Quality Control Associate I
Corning —Glendale, AZ
- $22.00 - $24.50 an hour
- Forklift
- High school diploma or GED
- Driving
- Paid parental leave
- Disability insurance
CareIQ Service Coordinator I
CorVel Corporation —Phoenix, AZ
- $15.61 - $23.82 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Phoenix, AZ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Clinical Resource Equity Coordinator I
University of Arizona —Phoenix, AZ
- $22.77 - $28.46 an hour
- Part-time
- Anatomy knowledge
- Hospital
- Residential
Customer Service Associate I
Family Dollar —Phoenix, AZ
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Materials Coordinator I (MPD)
Southwest Microwave —Tempe, AZ
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
4d
Clinic Director I Licensed Certified Occupational Therapy Assistant (COTA) Part-Time or Full-Time
EmpowerMe Wellness —Phoenix, AZ
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
6d
Member Service Center Specialist I, II, III, or Senior - AZ
Global Credit Union —Glendale, AZ
- $40,241 - $73,391 a year
- 8 hour shift
- English
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Store Associate - Desert Ridge (00160)
In-N-Out —Phoenix, AZ
- $18.50 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Computer skills
- Profit sharing
- Health insurance
Benefits Coordinator - Level 1
Consolidated Personnel Services —Phoenix, AZ
- $23 - $28 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Office
- Health savings account
- Disability insurance
Clinical Research Coordinator I/II/III Opportunities – Multiple Locations Nationwide
Headlands Research —Phoenix, AZ
- $45,000 - $100,000 a year
- Bachelor's degree
- Psychology
- Communication skills
Quick Apply
L1 - Associate
Transdev —Phoenix, AZ
- $20 - $23 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Disability insurance
- Health insurance
Health Program Manager 1
State of Arizona —Phoenix, AZ
- $56,453 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Wellness program
- Paid parental leave
10d
Store Associate - Peoria (00169)
In-N-Out —Peoria, AZ
- $18.50 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Communication skills
- Profit sharing
- Health insurance
Production Associate 1
GE HEALTHCARE —Phoenix, AZ
- Schematics
- Pass drug screening
- High school diploma or GED
- Health insurance
10d
Sales Associate I
Coach —Phoenix, AZ
- $15.00 - $19.50 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Store Associate - Laveen (00415)
In-N-Out —Laveen, AZ
- $18.50 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Communication skills
- Profit sharing
- Health insurance
2026-27 CE Childcare Associate I - Pre-K & Mascot - Wildfire ES
Paradise Valley USD 69 —Phoenix, AZ
- $16.48 an hour
- Classroom
- CPR Certification
- Basic math
QC/Production Associate I
SOFIE —Tempe, AZ
- $55,000 - $62,000 a year
- Weekends as needed
- Engineering
- High school diploma or GED
- Ability to lift 50 pounds
10d

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Guest Services Associate I

Phoenix Children's Hospital -
Phoenix, AZ

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Disability support services
Volunteer support
Visitor query response
In-person patient registration
Client relationship management
Customer records maintenance
Guest reservation booking
Patient resource coordination
Customer relationship building
Working with individuals with disabilities
Phone communication
Greeting customers
Patient demographics
Patient safety measures implementation
Patient advocacy
Healthcare infection prevention and control expertise
Organizational skills
Handling customer service requests
Public relations
Handling patient inquiries
Customer information system software
Cash handling
Entry level
Patient family support

Full Job Description

The Guest Services Associate assists patient families and visitors by offering detailed, tailored information for an exceptional patient experience. With their service expertise and extensive knowledge of Phoenix Children`s and the Phoenix area, Guest Services Associates ensure that patient family and visitor experiences exceed their expectations. This position connects guests with appointments, services in clinical and non-clinical areas and visitation while adhering to access policies and processes and providing navigational assistance to destinations. Coordinates services for patients requiring special needs accommodations for positive clinical outcomes. Responsible for effectively organizing, assembling and arranging resources to address patient family and visitor inquiries.

Position Duties

Utilizing multiple systems and tools the Guest Services Associate connects all patient families and visitors with clinical appointments, surgical procedures, imaging services, specialty testing, registration locations, patient visitation, emergency services, professional meetings and events while adhering to the safety and security policies and procedures for the hospital.

a. Confirms purpose of visitors using appropriate software, Phoenix Children's programs, approved access communications, shared event calendars and phone confirmations at entrances to the main hospital.
b. Implements Infection Control screening tools.
c. Manages check in procedures regarding access for couriers, vendors, process services and surveyors.
d. Communicates clear and accurate directions using way finding tools and volunteer escorts.
e. Educates patient families and visitors on access restrictions, processes for access and registration.
f. Interfaces with and supports the surgical team as a patient family liaison in the surgery waiting area, if applicable.
g. If applicable, is the first point of contact in the Emergency department for patients and visitors. Checks in patients for treatment, confirms and connects visitors for approved visitation.
h. If applicable, accurately documents information in the appropriate fields and account notes to create the patient account in the Emergency department.
i. Accepts cash and toy donations for the Child Life and Foundation departments and deliveries for patients and staff following processes for prompt delivery.
Provides customer service expertise and is responsible for extensive knowledge of the organization and the Phoenix area.

a. Coordinates and implements services for patient families to assist them with special needs they may have within a structured Guest Services Special Needs Accommodations program while using the hospital to ensure positive clinical outcomes.
b. Responds to patient family requests through multiple communication sources and coordinates with appropriate departments to fulfill the needs of the patient.
c. Utilizes a customer relationship/resource/request management tool.
d. Communicates professionally within all pathways of service relaying confidence and credibility.
e. Organizes, assembles and arranges resources and amenities inside and outside of the hospital including lodging, transportation, dining, tourism and personal or business resources to address patient family and visitor inquiries and requests in line with a concierge role.
f. Works collaboratively in a team environment and independently.
g. Focuses on customer service demonstrating a high level of emotional intelligence while handling multiple demands.
h. Acts as an ambassador for the organization by relaying a positive public relations impression.
Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

Offering the most comprehensive care across ages, communities and specialties
Investing in innovative research, including emerging treatments, tools and technologies
Advancing education and training to shape the next generation of clinical leaders
Advocating for the health and well-being of children and families

Values

We place children and families at the center of all we do
We deliver exceptional care, every day and in every way
We collaborate with colleagues, partners and communities to amplify our impact
We set the standards of pediatric healthcare today, and innovate for the future
We are accountable for making the highest quality care accessible and affordable

Apply Now

Refine Your Search

program associate i jobs in phoenix, az

Guest Services Associate I

Quality Control Associate I

CareIQ Service Coordinator I

Customer Service Associate I

Clinical Resource Equity Coordinator I

Customer Service Associate I

Materials Coordinator I (MPD)

Clinic Director I Licensed Certified Occupational Therapy Assistant (COTA) Part-Time or Full-Time

Member Service Center Specialist I, II, III, or Senior - AZ

Store Associate - Desert Ridge (00160)

Benefits Coordinator - Level 1

Clinical Research Coordinator I/II/III Opportunities – Multiple Locations Nationwide

L1 - Associate

Health Program Manager 1

Store Associate - Peoria (00169)

Production Associate 1

Sales Associate I

Store Associate - Laveen (00415)

2026-27 CE Childcare Associate I - Pre-K & Mascot - Wildfire ES

QC/Production Associate I

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