Top 85 Remote helpdesk Jobs in Phoenix, Az

Technical Customer Support Specialist
Yoh, A Day & Zimmermann Company —Tempe, AZ
- $19 - $23 an hour
- Contract
- Hybrid work
- Background check
- Microsoft Outlook
- Windows
- Health savings account
- Disability insurance
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3d
IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
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IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
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Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
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Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Linux
- Paid parental leave
- Paid holidays
IT Helpdesk
Willmeng Construction —Phoenix, AZ
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Associate Technical Support Specialist
Milestone Technologies, Inc. —Phoenix, AZ
- Windows
- Communication skills
- Entry level
IT Assistant (Not Remote)
All Things Metal —Phoenix, AZ
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
- Profit sharing
- Health insurance
Quick Apply
Desktop System Specialist
EBARA TECHNOLOGIES INCORPORATED —Phoenix, AZ
- $27 - $32 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
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2d
Manager, Customer Experience
Benepass —Chandler, AZ
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Organizational skills
- Commuter assistance
- Health insurance
IT Support Analyst - MWH
MWH —Phoenix, AZ
- $23.00 - $31.25 an hour
- Full-time
- Background check
- Computer science
- Mid-level
- Paid parental leave
- AD&D insurance
Desktop Support Technician
L3Harris Technologies —Tempe, AZ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
Technical Support Specialist
Kinetik IT —Phoenix, AZ
- Email
- Mid-level
- Windows
- High school diploma or GED
TRICARE Enrollment Client Lias
TriWest Healthcare Alliance —Phoenix, AZ
- $50,000 - $56,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
11h
DESKTOP ADMINISTRATOR L2
Wipro Limited —Scottsdale, AZ
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
7d
Service Desk Engineer T1/2
Ma'atIT —Phoenix, AZ
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Phoenix, AZ
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Office & IT Support Coordinator
GLOBAL HEALING CENTER, LLC —Phoenix, AZ
- Spanish
- Google Workspace
- English
IT Support Technician I
U.S. Courts —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening
- Paid parental leave
- Paid holidays
Technical Support Specialist II
St. Mary's Food Bank —Phoenix, AZ
- From $70,000 a year
- Full-time
- Mid-level
- Travel
- 2 years
- Health savings account
- Paid holidays
Quick Apply

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Technical Customer Support Specialist

Yoh, A Day & Zimmermann Company -
Tempe, AZ

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Job Details

Contract
$19 - $23 an hour
3 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Referral program

Qualifications

Mobile device support
Microsoft Outlook
MCP
Phone communication
Client rapport building
Windows
Email configuration (technical support)
Desktop (troubleshooting support)
Securities Industry Essentials
Communication skills
Technical Proficiency
CompTIA A+
Entry level
Mobile devices
Client interaction via phone calls

Full Job Description

Location: Tempe, AZ
Pay: $19.00 - $23.00/hr W2
Type: 12-month contract, strong potential to convert to permanent
Work Schedule: Onsite during training, then fully remote
Start Date: October 13, 2026
No Credit Check Required

About the Opportunity
We are hiring Technology Support Specialists to join the advisor technology support team of one of the nation's largest and most respected independent financial services firms. This is a rare opportunity to get your foot in the door with a financially stable, growing company that believes in promoting from within. People who start here go on to build long careers, moving up through multiple levels and growing in ways they did not expect when they started.

This is not a deep IT role. It is a people-first, technology-comfortable support role where you will use basic troubleshooting skills to help financial advisors navigate systems and technology while delivering exceptional customer service on every interaction.

What You Will Do

Provide first-level technology support to financial advisors via inbound phone calls, handling 30-50 contacts daily
Troubleshoot access and navigation issues involving proprietary systems, browsers, email, and Microsoft 365
Ask effective probing questions to understand the advisor's issue and walk them through solutions step by step
Provide support for Microsoft Outlook and email configuration on desktop and mobile devices
Build rapport with advisors and maintain a patient, professional, and service-oriented approach on every call
Work toward first-call resolution whenever possible
Document and communicate issues clearly while maintaining efficiency between calls
Learn and apply procedures for proprietary systems through structured training

What We Are Looking For

Strong customer service and communication skills with the ability to handle frustrated customers professionally
Basic technical troubleshooting experience or aptitude, including browsers, Windows, email, and Microsoft 365
Comfort working in a high-volume inbound phone environment
Strong probing and problem-solving skills, ability to diagnose issues logically
Ability to learn new technology and proprietary systems quickly
Reliable, dependable, and genuinely looking for a long-term career opportunity
Flexibility to work shifts between 8:00 AM and 8:00 PM EST, Monday through Friday

Preferred Experience

Previous help desk, technical support, call center, or customer service experience
Experience troubleshooting Windows, browsers, email, or Microsoft Office 365
Financial services or advisor support experience is a plus but not required
Technical certifications (CompTIA A+, MOS, MCP, SIE) are a plus but not required

Why Apply

Get your foot in the door with one of the best financial services firms in the country
Fully remote after onsite training
12-month contract with strong potential to convert to a permanent full-time role
Company that promotes from within and invests in its people from day one
No credit check required

The Process

SparkHire recorded video interview
Live Teams video interview
Offer, background check, then class starts October 13

This is a W2 contract. We are unable to offer C2C or visa sponsorship. Applicants must be authorized to work in the US.
We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected characteristic.

Estimated Min Rate: $19.00
Estimated Max Rate: $23.00

What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice

Stay Safe During Your Job Search
Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
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Refine Your Search

remote helpdesk jobs in phoenix, az

Technical Customer Support Specialist

IT Help Desk

IT Help Desk Level 1

Help Desk Technician

Technical Support Specialist I

IT Helpdesk

Associate Technical Support Specialist

IT Assistant (Not Remote)

Desktop System Specialist

Manager, Customer Experience

IT Support Analyst - MWH

Desktop Support Technician

Technical Support Specialist

TRICARE Enrollment Client Lias

DESKTOP ADMINISTRATOR L2

Service Desk Engineer T1/2

Healthcare Call Center Representative (Temp-to-Perm)

Office & IT Support Coordinator

IT Support Technician I

Technical Support Specialist II

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