Top 67 Reservations & communications agent Jobs in Phoenix, Az

Reservations & Communications Agent
Four Seasons —Scottsdale, AZ
- Weekends as needed
- US work authorization
- Military encouraged
- In-person
- Health insurance
- Dental insurance
Reservations Sales Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $15.70 an hour
- Full-time
- Communication skills
- Entry level
- Resort
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
47th Street Phoenix —Phoenix, AZ
- Full-time
- Communication skills
- Entry level
Quick Apply
Group Air Agent - Dedicated
ADTRAV Travel Management —Phoenix, AZ
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Hilton Phoenix Tapatio Cliffs Resort - Front Desk Agent
Aimbridge Hospitality —Phoenix, AZ
- Full-time
- High school diploma or GED
- Entry level
- Resort
- AD&D insurance
- Disability insurance
8d
Reservation Agent
PHX MC Operations, LLC —Phoenix, AZ
- Weekends as needed
- English
- Office
- Ability to lift 50 pounds
Front Desk Agent, Part Time
Millennium Hotels and Resorts —Scottsdale, AZ
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Call Center/Reservation Manager
Transit Technologies —Phoenix, AZ
- $98,000 - $108,000 a year
- Full-time
- Experience working with individuals with disabilities
- HIPAA
- 3 years
Quick Apply
Front Desk Agent (PM Shift)
Superhost Hospitality Management LLC —Glendale, AZ
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)
JPMorganChase —Tempe, AZ
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
Front Desk Agent
Mountain Shadows —Paradise Valley, AZ
- Full-time
- Sales
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Paid time off
Quick Apply
Part-Time Front Desk Agent
TownePlace Suites Glendale —Glendale, AZ
- $16 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
Hyatt Place Phoenix North - Front Desk Agent
Aimbridge Hospitality —Phoenix, AZ
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
FRONT DESK AGENT
Chandler Hilton Garden Inn Downtown —Chandler, AZ
- Hotel
- Accounting
- Computer skills
Quick Apply
Passenger Service Agent- Bilingual Spanish Speaker Required
Alliance Ground International —Phoenix, AZ
- $18 an hour
- Part-time
- 18 years or older
- Spanish
- Basic math
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Service Agent
SpringHill Suites by Marriott Phoenix North —Phoenix, AZ
- $16.50 - $18.00 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Free parking
- Health insurance
Quick Apply
Claims Examiner I
Berkley —Scottsdale, AZ
- Full-time
- Remote
- Microsoft Word
- 5 years
- Computer literacy
- Profit sharing
- Paid parental leave
PBX Operator (Relief)/Front Desk Associate - Wyndham Legacy Golf Resort
Travel + Leisure Co. —Phoenix, AZ
- $17.75 an hour
- Email
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
8d
Government Travel Consultant
ADTRAV Travel Management —Phoenix, AZ
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
8d

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reservations & communications agent jobs near phoenix, az

Reservations & Communications Agent

Four Seasons -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Operator switchboards
Phone communication
Restaurant reservation management
Hotel and accommodations guest special request handling
Answering guest questions
Phone call screening
OpenTable
Customer engagement
Desktop applications
Telephone systems
Productivity software
Emergency communication
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
OPERA
Entry level

Full Job Description

Job ID: REQ10385923

Four Seasons Scottsdale

Location: Scottsdale, Arizona, United States of America

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About the role

The Four Seasons Resort Scottsdale is looking for a talented Reservations & Communications Agent to join the team. Act as the communication hub for the operations departments. Answers and directs phone calls, Manage Chat, Monitor HotSOS, book restaurant and room reservations as well as assist the reservations process in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

What you will do

Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. Opera, OpenTable, Book4Time, Golden, HotSOS, Chat)
Work harmoniously with operations to effectively assist in Pre-arrival communication and booking outlet/activities.
Assists with the communication in the event of an emergency situation in an efficient and professional manner.
Other duties as assigned.

What you bring

The ability to multi task effectively
The ability to work in a fast paced environment handling multiple guest calls consecutively
Comfort with Microsoft Office products and the ability to learn other computer software suites necessary for the role.

Schedule & Hours:

Full Time
Flexibility to work early mornings, evenings, weekends and holidays
This is an on-site position and does not offer remote work options.

What we offer

Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
And so much more!

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Apply Now

Refine Your Search

reservations & communications agent jobs in phoenix, az

Reservations & Communications Agent

Reservations Sales Agent

Guest Service Agent

Guest Service Agent

Group Air Agent - Dedicated

Hilton Phoenix Tapatio Cliffs Resort - Front Desk Agent

Reservation Agent

Front Desk Agent, Part Time

Call Center/Reservation Manager

Front Desk Agent (PM Shift)

Servicing Travel Advisor III - Chase Travel (Remote - Tempe, AZ)

Front Desk Agent

Part-Time Front Desk Agent

Hyatt Place Phoenix North - Front Desk Agent

FRONT DESK AGENT

Passenger Service Agent- Bilingual Spanish Speaker Required

Guest Service Agent

Claims Examiner I

PBX Operator (Relief)/Front Desk Associate - Wyndham Legacy Golf Resort

Government Travel Consultant

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