Top 743 Salesforce Jobs in Phoenix, Az

Apricot 360 Business Systems Analyst and Administrator
Arouet Foundation —Phoenix, AZ
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- CRM software
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
7d
Salesforce Administrator
Children's Learning Adventure —Scottsdale, AZ
- Full-time
- Mid-level
- Windows
- Organizational skills
- Health insurance
- 401(k)
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5d
CRM/CX Analyst - Phoenix, Arizona
PenFed Credit Union —Phoenix, AZ
- $60,000 - $113,032 a year
- Overtime
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Disability insurance
IT Data Business Analyst
Brooksource —Phoenix, AZ
- $35 - $38 an hour
- Full-time
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Success Representative
Black Diamond Group —Scottsdale, AZ
- Mid-level
- 3 years
- Travel
- 401(k) matching
- Employee discount
3d
Senior Client Services Associate
Broadridge —Phoenix, AZ
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Paid sick time
Staff Support Representative
Entertainment Partners —Tempe, AZ
- $28 - $32 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Dental insurance
Sales Operations Specialist
Skin Health Group —Scottsdale, AZ
- $52,800 - $72,000 a year
- Hybrid work
- Oracle
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Analyst, Partnership Solutions
Arizona Cardinals Football Club —Tempe, AZ
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Dental insurance
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10d
Business Development Rep
Cardiac Imaging, Inc. —Chandler, AZ
- $115,000 - $120,000 a year
- Full-time
- US work authorization
- Contracts
- Senior level
- Health savings account
- AD&D insurance
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Client Service Representative
Paychex —Phoenix, AZ
- $20 - $22 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
2d
Business Development Representative - Middle Market Acquisition
American Express —Phoenix, AZ
- $29.21 - $48.32 an hour
- Full-time
- Hybrid work
- Mid-level
- Business development
- US work authorization
- Paid parental leave
- Health insurance
6d
Client Service Representative
Mission Wealth Management LP —Scottsdale, AZ
- $65,000 - $85,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
Account Executive
iHeartMedia, Inc. —Phoenix, AZ
- Online Application
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Client Onboarding Specialist
Allworth Financial —Phoenix, AZ
- Full-time
- Mid-level
- Finance
- Organizational skills
- Health savings account
- Paid holidays
Customer Service Representative
Westshore Home —Phoenix, AZ
- $24 - $26 an hour
- Full-time
- Background check
- Salesforce
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
5d
Sales Operations Specialist (174206)
Colgate-Palmolive —Scottsdale, AZ
- $52,800 - $72,000 a year
- Hybrid work
- Oracle
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Customer Care Specialist
Corning —Glendale, AZ
- $39,880 - $54,835 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- Basic math
- Paid parental leave
- Disability insurance
12d
Supervisor, Community Response
DoorDash USA —Tempe, AZ
- $82,800 - $121,800 a year
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Business Operations Analyst
Salesforce —Phoenix, AZ
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Disability insurance

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Apricot 360 Business Systems Analyst and Administrator

Arouet Foundation -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
7 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Optimizing workflow processes
CRM software
Data integrity assurance
Non-technical user support
Dashboard development
Teamwork
Data analysis reporting
Requirements specification
Requirements design
Social service program performance evaluation
Data validation techniques
Software implementation
Enterprise solutions implementation
Metrics Reporting
Enterprise software support
User training (technical support)
Technical solutions implementation
Bachelor's degree
Technology management
Data quality monitoring
Application Maintenance
CRM system proficiency
Productivity software
Quality audits
Training & development
Process improvement planning
Analysis (software development lifecycle)
Requirements gathering
Implementing IT solutions
Data analysis software

Full Job Description

About Arouet

Arouet is a Phoenix-based nonprofit dedicated to expanding opportunity for women impacted by the justice system. Through comprehensive navigation, workforce development, and supportive services, we help participants build stable futures, strengthen economic mobility, and successfully reintegrate into their communities.

About the Role

Arouet is looking for a Business Systems Analyst & Administrator to serve as the primary administrator of our Apricot 360 case management system.

This is more than a database administrator role. We are looking for someone who can understand how our programs actually work, identify opportunities to improve processes, and translate staff and organizational needs into practical system solutions.

You will work closely with program staff and leadership to improve workflows, reporting, dashboards, data quality, and the overall user experience within Apricot.

Job Description

Serve as the primary administrator for Apricot 360, including user accounts, permissions, security settings, forms, records, workflows, and system configuration.
Learn Arouet's existing Apricot environment, program workflows, data structure, and reporting needs.
Partner with staff to understand business needs and translate them into practical system improvements.
Build and modify forms, workflows, database relationships, reports, and dashboards.
Improve participant tracking, outcome measurement, funder reporting, and performance monitoring.
Analyze data and develop reporting tools that support program and organizational decision-making.
Conduct data quality reviews, audits, cleanup, and troubleshooting.
Maintain data standards, documentation, and governance practices.
Test system enhancements before implementation and coordinate user acceptance testing.
Provide training and ongoing support to Apricot users.
Develop user guides, procedures, and training materials.
Prioritize and manage system enhancement requests and improvement projects.
Stay current on Apricot updates, new functionality, and system best practices.

Skills

Required:

At least 2 years of experience administering, configuring, or supporting Apricot, Salesforce, Microsoft Dynamics, ETO, Bonterra products, or a similar CRM/case management platform.
Experience gathering business requirements and translating them into technical solutions.
Experience with business process analysis and process improvement.
Experience building forms, reports, dashboards, workflows, or database structures.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with data quality, reporting, performance metrics, and outcome tracking.
Experience training or supporting end users.
Strong communication and collaboration skills.
Proficiency with Microsoft Office, particularly Excel.

Preferred:

Direct experience with Apricot 360/Apricot Enterprise.
Experience working with nonprofits, social service organizations, or grant-funded programs.
Experience with Power BI, Tableau, Bonterra Impact Hub, or similar reporting and visualization tools.
Experience managing technology or software implementation projects.
Knowledge of data security, privacy, and compliance practices.
Bachelor's degree in Business Information Systems, Information Technology, Data Analytics, or a related field, or 5+ years of relevant professional experience.

Work Environment

This position may be fully remote or hybrid, depending on the candidate's location and experience.

Candidates located in the Phoenix metro area may work a hybrid schedule with a combination of in-office and remote work. Qualified candidates outside the Phoenix area may work fully remotely.

Occasional flexibility may be required for system maintenance, upgrades, training sessions, or organizational initiatives.

Benefits

Medical insurance
Employee Assistance Program (EAP)
401(k) with employer contribution
Paid holidays
Paid time off
Remote or hybrid work flexibility

Why This Role Matters

Good systems make it easier for our staff to serve people well. In this role, your work will directly support participant services, program effectiveness, grant reporting, organizational decision-making, and Arouet's ability to measure its impact.

If you enjoy solving problems, improving systems, working with people, and using technology to support meaningful social impact, we'd like to hear from you.

Cover Letter Required

Please submit a cover letter of no more than one page. Rather than repeating your resume, please briefly address the following:

What CRM, case management, or business system have you personally administered, and what were you responsible for configuring or managing?
Describe one workflow, reporting process, or system process you improved. What was the issue, what did you change, and what was the result?
Describe a time you worked with a nontechnical staff member to understand a business need and determine the right system solution.

Please also indicate whether you are seeking a fully remote position or a Phoenix-area hybrid position.

We are looking for specific examples from your own experience. Applications that do not include a cover letter addressing the questions above will not be considered.

Equal Opportunity Employer

Arouet is committed to creating a workplace where employees feel welcomed, respected, and valued. We encourage applicants from diverse backgrounds and lived experiences, including individuals with lived experience in the justice system.

Arouet is an Equal Opportunity Employer

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

How many years of administering Apricot 360 do you have?

Experience:

Requirements gathering: 1 year (Required)
CRM software: 1 year (Required)
non-profit sector: 1 year (Required)
Software testing: 2 years (Required)
Software implementation: 2 years (Required)

Work Location: Hybrid remote in Phoenix, AZ 85018

Quick Apply

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