Top 906 Senior helpdesk engineer Jobs in Phoenix, Az

Sr. IT Systems Administrator (manufacturing)
Confidential —Tempe, AZ
- $90,000 - $100,000 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Access
- Health insurance
- 401(k)
Quick Apply
Self-Perform Senior Estimating Engineer
JE Dunn —Tempe, AZ
- Email
- Background check
- Office
- 3 years
Senior Mechanical Design Engineer - AI Trainer
DataAnnotation —Tempe, AZ
- From $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
Quick Apply
8d
Senior Systems Engineer
PDS —Phoenix, AZ
- $101 an hour
- Computer science
- 5 years
- Military encouraged
- Commuter assistance
- Paid holidays
Quick Apply
Senior Advanced Software Engineer
PDS —Phoenix, AZ
- $63.45 an hour
- Computer science
- 8 years
- Analysis skills
- Commuter assistance
- Paid holidays
Quick Apply
Sr. Full Stack Engineer - 108K-140K Base Salary Plus Bonus
Trajan Wealth —Scottsdale, AZ
- $108,000 - $140,000 a year
- Full-time
- Azure
- 5 years
- System design
- Disability insurance
- Health insurance
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Senior Advanced Systems Engineer
PDS —Phoenix, AZ
- $63.72 - $68.18 an hour
- Hybrid work
- Computer science
- Engineering
- Military encouraged
- Commuter assistance
- Paid holidays
Quick Apply
6d
Senior IT Customer Support
KBR —Chandler, AZ
- $96,000 - $135,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
7h
Senior Solutions Engineer - West
OneTrust —Phoenix, AZ
- $127,500 - $185,000 a year
- Email
- Remote
- 5 years
- Office
- Business development
- Paid parental leave
- Paid time off
Quick Apply
Senior IT Support Engineer, Site Lead
Justworks —Phoenix, AZ
- $113,000 - $141,000 a year
- Hybrid work
- Google Workspace
- 5 years
- Office
- Wellness program
Quick Apply
Sr Embedded Digital Hardware Engineer
Honeywell Aerospace —Phoenix, AZ
- Full-time
- System design
- Senior level
Senior Help Desk Engineer
Kestra Financial —Tempe, AZ
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
6d
Senior Software Engineer, Core Experiences - Scottsdale, AZ, USA
Speechify —Scottsdale, AZ
- $140,000 - $200,000 a year
- Remote
- System design
- Senior level
- Negotiation
8d
Senior Software Engineer, Core Experiences - Phoenix, AZ, USA
Speechify —Phoenix, AZ
- $140,000 - $200,000 a year
- Remote
- System design
- Senior level
- Negotiation
2d
Symitar Engineer I, II, III, Senior
Global Credit Union —Glendale, AZ
- $63,233 - $152,718 a year
- 8 hour shift
- Mid-level
- Trade school
- Experience equivalent to degree accepted
- Health savings account
- Paid holidays
Senior Software Engineer, Core Experiences - Tempe, AZ, USA
Speechify —Tempe, AZ
- $140,000 - $200,000 a year
- Remote
- System design
- Senior level
- Negotiation
13d
Software Engineering Senior Manager - Hybrid
The Cigna Group —Tempe, AZ
- $138,100 - $230,100 a year
- Online Application
- 3 years
- AWS
- C++
- Paid holidays
- Health insurance
Senior AI Engineer I
American Express —Phoenix, AZ
- $123,000 - $215,250 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- SQL
- Paid parental leave
- Health insurance
6d
Senior Manager, Data Engineering
Owens & Minor Medical Inc. —Phoenix, AZ
- $140,000 - $155,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Senior Data Engineer
Consumer Cellular —Scottsdale, AZ
- $113,000 - $161,700 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Writing skills
- AD&D insurance
- Paid holidays

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senior helpdesk engineer jobs near phoenix, az

Sr. IT Systems Administrator (manufacturing)

Confidential
Tempe, AZ

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health insurance
401(k)
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Network troubleshooting
Microsoft Excel
Defect resolution root cause analysis
Interpersonal skills
Confidential Clearance
Public Cloud
Bachelor's degree
Cloud service support
Computer management
IT project management
Server virtualization
Organizational skills
Microsoft 365 support
VPN management
Project stakeholder communication
Failure analysis

Full Job Description

Essential Duties and Responsibilities:

Administer and optimize enterprise systems across multiple sites, including servers, networks, cloud platforms, and endpoint environments.
Lead system standardization efforts across locations to ensure consistency, scalability, and security.
Manage and maintain Microsoft 365, Entra ID (Azure AD), and related cloud services.
Oversee on-prem and cloud-based server environments (Windows Server 2016–2025, Azure VMs, hybrid infrastructure).
Monitor system performance, availability, and capacity; proactively address risks.

Enterprise Applications

Administer and support Dynamics 365 Finance & Operations and related ERP systems.
Support integrations between ERP, Salesforce, and other enterprise platforms.
Assist in system upgrades, patching, and lifecycle management.

Security & Compliance

Implement and enforce security best practices including MFA, privileged access, and endpoint protection.
Support SOX compliance, including access controls, change management, and audit evidence.
Participate in cybersecurity initiatives (e.g., SIEM, endpoint protection, vulnerability management).
Maintain policies related to identity, access, and data protection.

Operational Support & Escalation

Act as Tier 2/3 escalation for complex technical issues.
Oversee and improve helpdesk processes, ensuring SLA adherence and service quality.
Support onboarding/offboarding processes, including identity, device, and access provisioning.
Provide after-hours support as needed for critical systems.

Project & Continuous Improvement

Lead or contribute to IT projects including system migrations, upgrades, and new implementations.
Identify and implement automation opportunities to improve efficiency.
Drive continuous improvement in system reliability, performance, and user experience.

Vendor & Asset Management

Coordinate with external vendors, MSPs, and system integrators.
Manage licensing, renewals, and vendor relationships.
Maintain accurate inventory of IT assets and systems.

Qualifications:

Required

Strong troubleshooting and root-cause analysis skills across infrastructure, applications, and networks.
Ability to manage and prioritize multiple systems and projects simultaneously.
Strong communication skills with both technical and non-technical stakeholders.
Proven ability to operate independently and take ownership of systems.

Experience

5+ years of IT systems administration experience (enterprise environment preferred).
3+ years supporting Microsoft cloud technologies (M365, Azure, Entra ID).
Experience with Windows Server environments (2016–2025).
Experience supporting ERP systems, preferably Dynamics 365 F&O.
Experience with virtualization and cloud infrastructure (Azure preferred).
Working knowledge of networking fundamentals (DNS, DHCP, VPN, firewalls).

Preferred

Experience in a multi-site or global IT environment.
Knowledge of SOX compliance controls and IT audit requirements.
Experience with PowerShell or automation scripting.
Familiarity with Salesforce, Azure SQL, and system integrations.
Manufacturing or industrial systems experience.
VOIP / Teams Phone experience.

Education

Bachelor’s Degree in Information Systems, Computer Science, or related field preferred
(or equivalent experience)

Travel

Occasional travel to company sites (domestic/international).

Skills & Competencies:

Ability to work independently and on a team to meet time-sensitive deadlines.
Excellent customer service skills with the ability to troubleshoot technical issues effectively.
Knowledge of Microsoft Office 365 administration, group policies, and security settings.
Familiarity with database systems such as SQL Server and Microsoft Access.
Ability to document tasks, follow procedures, and work under deadlines.
Strong verbal and written communication skills.
Strong organizational skills to handle multiple projects simultaneously.
Basic knowledge of Office 365 applications (Word, Excel, PowerPoint, Outlook) for user support and troubleshooting common issues with these tools.
Familiarity with basic database tools like Microsoft Access or SQL Server Management Studio for troubleshooting and database-related tasks.
Ability to lift up to 40 pounds, sit for extended periods of time, and work in front of a computer screen for extended periods

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off
Vision insurance

Security clearance:

Confidential (Preferred)

Ability to Commute:

Tempe, AZ 85288 (Preferred)

Ability to Relocate:

Tempe, AZ 85288: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

senior helpdesk engineer jobs in phoenix, az

Sr. IT Systems Administrator (manufacturing)

Self-Perform Senior Estimating Engineer

Senior Mechanical Design Engineer - AI Trainer

Senior Systems Engineer

Senior Advanced Software Engineer

Sr. Full Stack Engineer - 108K-140K Base Salary Plus Bonus

Senior Advanced Systems Engineer

Senior IT Customer Support

Senior Solutions Engineer - West

Senior IT Support Engineer, Site Lead

Sr Embedded Digital Hardware Engineer

Senior Help Desk Engineer

Senior Software Engineer, Core Experiences - Scottsdale, AZ, USA

Senior Software Engineer, Core Experiences - Phoenix, AZ, USA

Symitar Engineer I, II, III, Senior

Senior Software Engineer, Core Experiences - Tempe, AZ, USA

Software Engineering Senior Manager - Hybrid

Senior AI Engineer I

Senior Manager, Data Engineering

Senior Data Engineer

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