Top 191 Service desk agent Jobs in Phoenix, Az

Front Desk Agent
Homewood Suites Phoenix - Biltmore —Phoenix, AZ
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
12d
Front Desk Agent
The Clarendon Hotel and Spa —Phoenix, AZ
- $15.50 - $17.00 an hour
- Part-time
- Working with individuals with disabilities
- Hotel
- In-person
Quick Apply
2d
Front Desk Agent
Marriott Phoenix Airport —Phoenix, AZ
- From $18 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Part- Time Front Desk Agent
47th Street Phoenix —Phoenix, AZ
- Part-time
- Hybrid work
- Communication skills
- Entry level
Quick Apply
10d
Front Desk Agent
Crowne Plaza Phoenix Airport —Phoenix, AZ
- $17 - $18 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Employee discount
- Flexible schedule
Quick Apply
4d
Front Desk Agent
Home2 Suites Phoenix Downtown —Phoenix, AZ
- $17 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
CHP Holdings —Phoenix, AZ
- Part-time
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
3d
Weekend Front Desk Agent
NFC Amenity Management —Phoenix, AZ
- $18.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
3d
Overnight Guest Service Agent (Full-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $20.82 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Guest Service Agent (Part-Time)
Kimpton Hotels & Restaurants —Phoenix, AZ
- $19.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Tempe Market Station —Tempe, AZ
- $19.10 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Motel 6 —Phoenix, AZ
- $14 - $15 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Front Desk Agent
PHX MC Operations, LLC —Phoenix, AZ
- Weekends as needed
- Bilingual
- Office
- Ability to lift 50 pounds
Quick Apply
7d
Front Desk Agent
Aloft Tempe —Tempe, AZ
- Part-time
- Inventory management
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Night Auditor Front Desk Agent
Home2 Suites by Hilton Airport North —Phoenix, AZ
- $16.50 - $18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Hotel Night Auditor/Front Desk Agent
Comfort Inn —Phoenix, AZ
- From $16.50 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
Service Desk Agent
Adir International LLC —Phoenix, AZ
- $15.15 - $18.94 an hour
- Merchandising
- High school diploma or GED
- Entry level
Guest Services Agent
Kimpton Miralina Resort —Paradise Valley, AZ
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
9d
Front Office Desk Agent
Omni Hotels & Resorts —Paradise Valley, AZ
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
12d

I want to receive the latest job alert for service desk agent in phoenix, az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk agent jobs near phoenix, az

Front Desk Agent

Homewood Suites Phoenix - Biltmore -
Phoenix, AZ

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Computer operation
Computer skills

Full Job Description

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

High School Graduate or General Education Degree (GED).
One year previous experience in a similar position in a hotel.
Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

Brand: Homewood Suites Phoenix - Biltmore
Address: 2001 E. Highland Ave Phoenix, AZ - 85016
Property Description: Homewood Suites Phoenix - Biltmore
Property Number: 377

Quick Apply

Refine Your Search

service desk agent jobs in phoenix, az

Front Desk Agent

Front Desk Agent

Front Desk Agent

Part- Time Front Desk Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Weekend Front Desk Agent

Overnight Guest Service Agent (Full-Time)

Guest Service Agent (Part-Time)

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Night Auditor Front Desk Agent

Hotel Night Auditor/Front Desk Agent

Service Desk Agent

Guest Services Agent

Front Office Desk Agent

I want to receive the latest job alert for service desk agent in phoenix, az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected