Top 364 Service management administrator 2 Jobs in Phoenix, Az

Service Management Administrator 2
Choice Hotels —Scottsdale, AZ
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid jury duty
- Paid holidays
Deputy Administrator
State of Arizona —Phoenix, AZ
- $160,000 - $225,000 a year
- Full-time
- English
- Office
- Administrative experience
- Paid parental leave
- Paid holidays
Public Records Request Specialist
Peoria Unified School District —Glendale, AZ
- Mid-level
- Office
- High school diploma or GED
7d
HRIS Time Administrator - REMOTE
Ryder System —Phoenix, AZ
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Technician Student Records (15676)
Roosevelt School District 66 —Phoenix, AZ
- School experience
- English
- Mid-level
Administrator of Clinical Education of Psychologist
Southwest Behavioral Health Services —Phoenix, AZ
- Full-time
- Hybrid work
- Pass drug screening
- Adults
- Doctor of Philosophy
- Paid holidays
- Disability insurance
Quick Apply
Veterinary Technician
Arizona Veterinary Emergency & Critical Care Center —Peoria, AZ
- From $19 an hour
- Full-time
- Inpatient
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
W.I.S.E. Scholarship Administrator
BOYS & GIRLS CLUBS OF SCOTTSDALE INC —Scottsdale, AZ
- $52,000 - $57,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
14d
Teen Development Specialist
BOYS & GIRLS CLUBS OF SCOTTSDALE INC —Scottsdale, AZ
- $44,000 a year
- 8 hour shift
- Management
- Mid-level
- Office
Corporate Safety Director
KEAR Civl Corporation —Phoenix, AZ
- $105,365.00 - $183,713.99 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- OSHA
- Health savings account
- Relocation assistance
Quick Apply
Nursing Director Surgical Services
Abrazo Arrowhead Campus —Glendale, AZ
- Full-time
- Background check
- Nursing
- Surgery
- 401(k)
- Flexible spending account
Quick Apply
Space Force - Network System Engineer - Secret Clearance
APR Consulting Inc —Scottsdale, AZ
- $65.62 an hour
- Contract
- Up to 50% travel
- Engineering
- Office
Quick Apply
Senior System Administrator / Onsite in Mesa
Motion Recruitment —Mesa, AZ
- Full-time
- System design
- Office
- SQL
- Health savings account
- Paid holidays
13d
Teen Development Specialist
BOYS & GIRLS CLUBS OF SCOTTSDALE INC —Scottsdale, AZ
- $44,000 a year
- 8 hour shift
- Management
- Mid-level
- Office
1d
Business Development Manager
Skilled Wound Care —Phoenix, AZ
- $100,000 - $150,000 a year
- Mid-level
- Bachelor's degree
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Director of Admissions
Fusion Academy —Scottsdale, AZ
- $70,000 - $90,000 a year
- Full-time
- Background check
- Marketing
- Business development
- Commuter assistance
- Paid holidays
Sales Support Specialist
eSquared Communication Consulting —Tempe, AZ
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
Bureau Chief
State of Arizona —Phoenix, AZ
- $100,000 - $109,451 a year
- Full-time
- Hybrid work
- Clean driving record
- Public speaking
- Office
- Paid parental leave
- Paid holidays
3d
Fleet Administrator EMPACT
La Frontera Center Inc. —Glendale, AZ
- Full-time
- Clean driving record
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
ESEA CONSOLIDATED EDUCATION PROGRAM SPECIALIST
State of Arizona —Phoenix, AZ
- $70,000 - $71,500 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays

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Service Management Administrator 2

Choice Hotels -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

System administration
Content creation for technical audiences
Technical documentation
ServiceNow
Technical writing experience within technology
Cross-functional collaboration
Cross-functional communication

Full Job Description

This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office

Job Summary

The Service Management Administrator 2 provides day-to-day administration and support of the ServiceNow platform for Choice Hotels. This role partners closely with IT and business stakeholders to ensure efficient operation of ITSM processes, system reliability, and continuous improvement of the ServiceNow environment.

The incumbent independently manages routine platform support activities, owns issues through resolution, and contributes to system enhancements, documentation, and upgrades. This role requires proactive communication, analytical problem-solving, and a strong customer-service orientation.

Primary Duties and Accountabilities

ServiceNow Administration & Support

Provide primary support for ServiceNow platform, including user requests, account access, and issue resolution
Act as point of contact for incident management and escalate issues as needed
Perform system administration tasks including configuration, maintenance, and troubleshooting
Partner with engineering teams to manage:
- System upgrades and patching
- Performance optimization
- System outages and recovery
Coordinate infrastructure updates and changes with cross-functional teams

Testing, Documentation & Compliance

Perform integration and acceptance testing for system enhancements
Assist in development and maintenance of automated test suites
Maintain system and procedural documentation
Support audit and compliance processes, ensuring adherence to regulatory requirements
Partner with training and communication teams to update user-facing materials

Continuous Improvement & Collaboration

Identify opportunities to enhance ITSM processes, tools, and reporting metrics
Assist in defining and scoping business requirements
Participate in planning and implementation meetings
Maintain awareness of industry trends and best practices
Promote a culture of continuous improvement and customer-centric service delivery

Skills, Knowledge & Experience

Required Qualifications

Bachelor’s Degree in Computer Science or related technical field or an equivalent combination of education and work experience
Minimum of 3 years of ServiceNow administration experience in a large-scale environment
Strong analytical and problem-solving skills
Ability to communicate effectively across technical and non-technical audiences
Experience managing multiple priorities in a fast-paced environment
Demonstrated ability to work both independently and collaboratively

Technical & Functional Skills

ServiceNow platform administration
IT Service Management (ITSM) processes
System administration and troubleshooting
Knowledge of testing methodologies (manual and automated)
Documentation and technical writing

Preferred Qualifications

Certified ServiceNow Administrator
Experience developing and maintaining automated test suites
Previous experience as a technical writer

**This role is not eligible for sponsorship**

#LI-Onsite

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Apply Now

Refine Your Search

service management administrator 2 jobs in phoenix, az

Service Management Administrator 2

Deputy Administrator

Public Records Request Specialist

HRIS Time Administrator - REMOTE

Technician Student Records (15676)

Administrator of Clinical Education of Psychologist

Veterinary Technician

W.I.S.E. Scholarship Administrator

Teen Development Specialist

Corporate Safety Director

Nursing Director Surgical Services

Space Force - Network System Engineer - Secret Clearance

Senior System Administrator / Onsite in Mesa

Teen Development Specialist

Business Development Manager

Director of Admissions

Sales Support Specialist

Bureau Chief

Fleet Administrator EMPACT

ESEA CONSOLIDATED EDUCATION PROGRAM SPECIALIST

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This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office

Job Summary

Primary Duties and Accountabilities

ServiceNow Administration & Support

Testing, Documentation & Compliance

Continuous Improvement & Collaboration

Skills, Knowledge & Experience

Required Qualifications

Technical & Functional Skills

Preferred Qualifications

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service management administrator 2 jobs in phoenix, az

I want to receive the latest job alert for service management administrator 2 in phoenix, az

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Explore jobs in more locations

** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Job Summary

Primary Duties and Accountabilities

ServiceNow Administration & Support

Testing, Documentation & Compliance

Continuous Improvement & Collaboration

Skills, Knowledge & Experience

Required Qualifications

Technical & Functional Skills

Preferred Qualifications

This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office

Job Summary