Top 285 Sr. salesforce Jobs in Phoenix, Az

Specialist, Donor Care
Make-A-Wish America —Phoenix, AZ
- $51,171 - $54,000 a year
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health savings account
- Paid holidays
11d
Sr. Manager, Client Success
Luxury Presence —Phoenix, AZ
- $120,000 - $160,000 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Recruiting
Quick Apply
Sr Test Analyst
TEEMA —Phoenix, AZ
- $50.00 - $58.50 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
4d
Web & Digital Experience Analyst Sr
Phoenix College —Phoenix, AZ
- $60,136.00 - $78,176.50 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Office
- Wellness program
- 403(b) matching
5d
Sr. Salesforce Developer
Early Warning Services —Scottsdale, AZ
- $101,000 - $162,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health savings account
ServiceNow Sr Tech Lead
Raytheon Technologies Corporate Headquarters —Phoenix, AZ
- $132,400 - $251,600 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Sr. Marketing Planning Specialist I
Shutterfly —Tempe, AZ
- $78,000 - $93,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
- Health insurance
- 401(k)
Quick Apply
ADM - Associate Director of Admissions
BRYAN UNIVERSITY —Tempe, AZ
- $80,000 - $90,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Microsoft Office
- Wellness program
- Health savings account
Quick Apply
12d
Senior Client Services Associate
Broadridge —Phoenix, AZ
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Paid sick time
9d
Senior Salesforce Developer
BUGENDAITECH US LLC —Scottsdale, AZ
- Email
- Hybrid work
- System design
- Mid-level
- US work authorization
- Paid time off
- Opportunities for advancement
Quick Apply
Sr. Solutions Representative
Insight Enterprises —Phoenix, AZ
- Up to $85,000 a year
- Remote
- Business development
- Team management
- Senior level
11d
Director, Partnership Solutions
Arizona Cardinals Football Club —Tempe, AZ
- Weekends as needed
- Background check
- 7 years
- Marketing
- Paid holidays
- Dental insurance
Quick Apply
Sr. Marketing Strategist
Stellantis Financial Services US —Phoenix, AZ
- Overtime
- Hybrid work
- 5 years
- Travel
- US work authorization
- Opportunities for advancement
Quick Apply
13d
Salesforce Health Cloud Dev Sr
TriWest Healthcare Alliance —Phoenix, AZ
- $115,000 - $123,000 a year
- Full-time
- Computer Science
- System design
- Research
- AD&D insurance
- Disability insurance
Sr. Sales Representative
Concentrix —Phoenix, AZ
- $20.19 - $25.53 an hour
- Urgently hiring
- Remote
- Mid-level
- Residential
- Microsoft Office
- Paid training
- Paid holidays
3d
Operations & Logistics Manager
Nanoscience Instruments —Phoenix, AZ
- $110,000 - $130,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Senior Associate, Investor Operations
CIM Group, LP —Phoenix, AZ
- Full-time
- Microsoft Excel
- 5 years
- Office
- Wellness program
- Paid parental leave
Quick Apply
Director of Annuity Solutions - 125-150K Base Plus Bonus
Trajan Wealth —Scottsdale, AZ
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
11d
Sr. Business Development Executive (SBDE)
INFINITI HR —Scottsdale, AZ
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- 5 years
- Travel reimbursement
- Health insurance
Quick Apply
Outside Sales Representative
True North Group LLC. —Litchfield Park, AZ
- $60,000 - $100,000 a year
- Choose your own hours
- Presentation skills
- Bachelor's degree
- Entry level
- Flexible schedule
Quick Apply
3d

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Specialist, Donor Care

Make-A-Wish America -
Phoenix, AZ

Apply Now

Job Details

$51,171 - $54,000 a year
11 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Loan forgiveness
Life insurance
Pet insurance

Qualifications

Customer communication
Spreadsheets
Salesforce Cloud
Customer information system software

Full Job Description

Who We Are:

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world's largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.

Location:

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area.

Position Summary:

Oversees day to day entry and processing of constituent and donor data into CRM in a timely manner with a high degree of accuracy. Works directly with leadership to complete special projects and ensure all work is completed timely and accurately. Work with leadership to update, enforce, and provide input on all processes and procedures within the donor care function. Ensures an exceptional level of customer service is provided to donors, general public and chapters.

Knowledge and Abilities:

Exhibits exceptional customer service skills; ability to work professionally with external partners, chapters, and all levels of staff.
Excellent organizational skills and attention to detail, with strong ability to plan, prioritize and multi-task in order to adhere to deadlines.
Keen understanding of fundraising, gift types and how operations support a culture of philanthropy.
Ability to manage large volumes of data entry on an ongoing basis.
Exceptional written and verbal communication skills.
Ability to handle highly confidential and sensitive information.

Duties & Responsibilities:

Responsible for training and management of external vendor partners, ensuring accuracy and timely completion of tasks.
Serves as primary point of contact for outsourced customer service agent; answers questions and manages escalated issues, questions and concerns.
Performs and oversees data entry, importing and processing of donor information, donations, and gift batches, into enterprise CRM ensuring accuracy of donor information and gift coding.
Leads whitemail and ACH gift batch entry, review and processing in CRM. Manages process improvements in these areas.
Enters requisite donor data; relationship, gift reference, contact, and solicitation information. Performs clean-up of donor and gift data as needed.
Ensures returned mail and matching gift request forms are process appropriately and in a timely manner.
Completes complex helpdesk tasks in a timely and accurate manner, ensuring the highest level of customer service for donors, chapters and the general public.
Guarantees that all service level agreements are met and assesses chapter needs to achieve satisfaction.
Assists with the tracking and distribution of funds to Make-A-Wish Chapters.
Assist in creating, updating, and implementing new Standards of Use (SOUs) or Standard Operating Procedures (SOPs); update Donor Care Manual as needed.
Completes and stays up to date with the latest trainings and best practices.
Leads team in process improvement for the following activities: importing; donor acknowledgement; gift coding, batching, and general data entry; NetSuite integration; monthly reconciliation; special gift procedures (stock, pledges, matching gifts).
Leads training of internal teams and chapter staff on data entry, management and cleanup best practices.
Manages, performs and trains others in routine data cleanup tasks to maintain data integrity enterprise wide.
Assist other teams with Fundraising initiatives as needed.
Performs other related job duties, as assigned.

Qualifications:

Bachelor's Degree or equivalent experience in related field required.
Working knowledge of nonprofit organizations is required.
2 or more years of experience required, with 1-2 years of experience in non-profit environment preferred.
Strong experience working with Microsoft Excel required.
Experience with Salesforce NPSP software required.
Minimum 1 - 2 years of customer service or donor-facing experience is preferred.

Working Environment:

Ability to thrive in a remote environment.
Some travel required, up to 10%.
May occasionally require work outside of the traditional Monday through Friday work week. This includes weekends and early evening weeknights.

What We Offer:

Benefits

Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
Competitive compensation with annual incentive potential
Health Savings Account and Flexible Spending Account Options
Health Reimbursement Account fully funded by Make-A-Wish America
Short Term Disability*, Long Term Disability* and Life Insurance
Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo
401(k) Retirement Savings Plan with 5% match after one year of service
Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program
The organization will send a laptop, 24" monitor, and a docking station/adaptor to new hires

Time Off

Competitive PTO starting at 15 days, with enhanced time off for senior roles
10 Sick Days
11 Paid Holidays
2 Volunteer Days after one year of service
2 Personal Days accrued annually
Parental Leave

Also...

Employee Awards and Recognition Programs
Individual and Leadership Development
Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets

Monthly premiums paid for the employee for vision, dental, and short/long term disability.

Apply Now

Refine Your Search

sr. salesforce jobs in phoenix, az

Specialist, Donor Care

Sr. Manager, Client Success

Sr Test Analyst

Web & Digital Experience Analyst Sr

Sr. Salesforce Developer

ServiceNow Sr Tech Lead

Sr. Marketing Planning Specialist I

ADM - Associate Director of Admissions

Senior Client Services Associate

Senior Salesforce Developer

Sr. Solutions Representative

Director, Partnership Solutions

Sr. Marketing Strategist

Salesforce Health Cloud Dev Sr

Sr. Sales Representative

Operations & Logistics Manager

Senior Associate, Investor Operations

Director of Annuity Solutions - 125-150K Base Plus Bonus

Sr. Business Development Executive (SBDE)

Outside Sales Representative

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