Top 371 technical support occupations Jobs in phoenix, az

Sr Factory Product Speclist
Southwest Microwave —Tempe, AZ
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Technical Support Analyst (Hybrid Remote in Scottsdale, AZ)
Gearfire / RTG —Scottsdale, AZ
- $18 - $20 an hour
- 8 hour shift
- Hybrid work
- Background check
- Software troubleshooting
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —Phoenix, AZ
- $30 an hour
- Part-time
- Spanish
- Mid-level
- Windows
- Flexible schedule
Mortgage Learning Partner/Trainer
PenFed Credit Union —Phoenix, AZ
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Mid-level
- Paid parental leave
- Disability insurance
Credentialing Manager - AI Trainer
DataAnnotation —Gilbert, AZ
- From $20 an hour
- Contract
- Remote
- Mid-level
Part-Time IT Support Technician
Arizona Labor Force, Inc. —Tempe, AZ
- $22 - $23 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
1d
IT Support Technician (Contract)
Vaco by Highspring —Phoenix, AZ
- $25 - $35 an hour
- Contract
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
GARDAWORLD FEDERAL SERVICES LLC —Surprise, AZ
- $38.50 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
Quick Apply
14d
Desktop Support/Help Desk Technician II
Catholic Charities Comm —Phoenix, AZ
- From $22 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
Desktop Support Technician
The Finders —Phoenix, AZ
- $26 - $30 an hour
- Temporary
- Azure
- Customer service
- Mid-level
Quick Apply
10d
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Specialist I
OneAZ Credit Union —Phoenix, AZ
- $56,823.44 - $71,029.30 a year
- Office
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Loan repayment program
Quick Apply
8d
Information Technology Specialist
Arizona Bankruptcy Court —Phoenix, AZ
- $56,876 - $92,435 a year
- Email
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Customer Technical Support I
The Hillman Group —Phoenix, AZ
- $22 - $23 an hour
- Overtime
- Office
- Databases
- High school diploma or GED
Quick Apply
3d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Analyst I Service Desk
Womble Bond Dickinson —Phoenix, AZ
- $45,000 - $83,000 a year
- Full-time
- Office
- Windows
- Microsoft Office
IT Support Specialist
Harris —Phoenix, AZ
- $23.07 - $34.60 an hour
- Research
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
Desktop Technician II
Valleywise Health System —Phoenix, AZ
- $23.08 - $34.04 an hour
- Weekends as needed
- Writing skills
- English
- Mid-level
Tier 1 Technical Support Representative
Gridline —Scottsdale, AZ
- $18 an hour
- Full-time
- Remote
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
Help Desk Support I
CIRCLE THE CITY —Phoenix, AZ
- High school diploma or GED
- In-person
- Communication skills
1d

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technical support occupations jobs near phoenix, az

Sr Factory Product Speclist

Southwest Microwave -
Tempe, AZ

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Surveillance equipment
Troubleshooting schematics
Outdoor work
Interpreting technical drawings
Driver's License
Physical security system troubleshooting
Productivity software
Facility security systems
Cross-functional communication

Full Job Description

Job Summary: Provide professional-level on-site customer service and technical support, conduct operator and maintenance training, and deliver remote support via phone and email to customers worldwide.

Job Duties: Minimum job duties include the following:

· Apply advanced technical and professional expertise to independently analyze, diagnose, and resolve complex customer technical issues related to system design, equipment performance, and software functionality through telephone, email, and virtual support.

· Partner with the Director of Technical Solutions to evaluate, prioritize, and resolve escalated or non-routine technical challenges requiring in-depth knowledge of sensor functionality and industry security protocols.

· Plan and conduct on-site technical engagements, including system assessments, troubleshooting, commissioning, and operator and maintenance training, utilizing professional judgment to tailor solutions to customer-specific operating conditions.

· Conduct software and hardware testing, both in-house and at the SMI Test facility, applying engineering principles to evaluate system performance and recommend design or functional improvements.

· Perform professional technical reviews of drawings, specifications, and bills of materials, advising sales and internal stakeholders on technical accuracy, system compatibility, and application feasibility.

· Provide professional technical support for product demonstrations, pilot installations, and customer evaluations, applying specialized knowledge to ensure proper system implementation and performance.

· Serve as a professional instructor and subject matter expert for formal technical training programs delivered at factory locations, customer sites, and virtual platforms, both domestically and internationally.

· Analyze field data, service trends, and customer feedback to develop professional recommendations for product, process, and system improvements, and communicate findings to the Director of Technical Solutions.

· Provide professional guidance and technical consultation to members of the Technical Service team and cross-functional departments, supporting knowledge transfer and best practices.

· Other duties as assigned.

Skills/Experience: Minimum skills / experience includes the following:

· Minimum of five (5) years of progressively responsible technical experience in a related professional field preferred.

· Demonstrated ability to communicate complex technical concepts clearly and effectively with customers, colleagues, and stakeholders.

· Required professional knowledge of perimeter electronic security technologies, including microwave systems, fence-mounted detection sensors, active infrared, and LiDAR solutions.

· Demonstrated proficiency in interpreting technical schematics, utilizing electronic test and diagnostic equipment, and applying foundational computer networking principles.

· Working proficiency with professional software tools including Microsoft Word, Visio, Excel, CRM platforms, and comparable business and technical applications.

· Ability to obtain and maintain eligibility for access to secure domestic and international facilities, including possession of a valid driver’s license, a clean driving record, and a clear criminal history.

Education: Bachelors or Electrical Engineering Technology degree or equivalent combination of education and relevant work experience.

Physical demands: Must be able to stand and walk outdoors for long periods of time to certify system installations or provide service, climb ladders at various heights, and lift up to 25 lbs. Extensive air (domestic and international) and vehicle travel, including occasional weekend work, is required.

Southwest Microwave offers a competitive benefits package that includes Medical, dental, vision, life insurance, a 401(k) with company match, tuition reimbursement, three weeks of paid time off, and nine paid holidays per year. We also pride ourselves on our commitment to work/life balance!

Applicants must successfully pass a drug test and background screening. This employer participates in E-Verify.

SMI is an Equal Opportunity Employer. Employment with SMI is governed based on merit, competence, and qualifications. It will not be influenced by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

U.S. Person Requirements: Due to compliance with U.S. export control laws and regulations, the candidate must be a U.S. Person, defined as a U.S. citizen or a U.S. permanent resident.

Quick Apply

Refine Your Search

technical support occupations jobs in phoenix, az

Sr Factory Product Speclist

Technical Support Analyst (Hybrid Remote in Scottsdale, AZ)

Part Time Onsite IT Support

Mortgage Learning Partner/Trainer

Credentialing Manager - AI Trainer

Part-Time IT Support Technician

IT Support Technician (Contract)

IT Specialist

Desktop Support/Help Desk Technician II

Desktop Support Technician

IT Help Desk Level 1

Technical Support Specialist I

Information Technology Specialist

Customer Technical Support I

Support Analyst I (Remote)

Analyst I Service Desk

IT Support Specialist

Desktop Technician II

Tier 1 Technical Support Representative

Help Desk Support I

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