Top 2006 Trust and safety Jobs in Phoenix, Az

Trust & Safety Agent
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Full-time
- Remote
- Research
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
Customer Experience Agent, High Value Items
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Full-time
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Customer Experience Agent, Seller
Whatnot —Phoenix, AZ
- $28.85 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Behavioral Health Coordinator (Misdemeanor Probation and Program Coordinator)
City of Peoria —Peoria, AZ
- $62,222.63 - $92,089.08 a year
- Full-time
- Background check
- Addiction Medicine
- Mid-level
9d
In-Home Pet Care Provider, 24-Hour Estate Stays, House Call Visits (Independent Contractor)
Woof By CC —Scottsdale, AZ
- $20 - $300 a day
- Choose your own hours
- Background check
- Entry level
- Work from home
- Flexible schedule
Quick Apply
7d
Neighborhood Defense Organizer
Living United For Change in Arizona Inc —Phoenix, AZ
- $60,000 - $70,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Category Specialist
Quince —Phoenix, AZ
- $26 an hour
- Remote
- Background check
- Writing skills
- Continuous improvement
- Paid training
- Health insurance
Senior Associate, Customer Experience - Safety
DoorDash USA —Tempe, AZ
- $74,800 - $110,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
11d
Tour Guide
Cliff Creek Outffiters —Tempe, AZ
- $15.15 - $18.00 an hour
- Part-time
- Mentoring
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
12d
Accessibility and Compliance Program Coordinator
Judicial Branch of Arizona in Maricopa County —Phoenix, AZ
- $26.44 - $45.67 an hour
- Full-time
- Experience working with individuals with disabilities
- Customer service
- Mid-level
- Wellness program
- Paid holidays
3d
Data Entry Operator
STIIIZY —Tolleson, AZ
- $18 - $20 a year
- Full-time
- Customer service
- ERP systems
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Store Associate
Copperstate Farms —Phoenix, AZ
- $15.15 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Safety and Health Representative
Vulcan Materials Company —Phoenix, AZ
- $85,000 - $94,000 a year
- Full-time
- Writing skills
- Ability to climb stairs
- Analysis skills
Charter Sales Representative - PHX
Worldwide Jet Charter —Phoenix, AZ
- Weekends as needed
- Organizational skills
- 1 year
- Communication skills
- Health savings account
- Dental insurance
Administrator, Proposals and Safety
Quanta Services —Scottsdale, AZ
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid parental leave
- Health savings account
Maintenance Technician at SanTan Apartments by Baron
Baron Property Management —Gilbert, AZ
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Talent Acquisition Specialist - Construction
Pacific West Environmental & Infrastructure —Gilbert, AZ
- $60,799.16 - $78,000.00 a year
- Multiple hires
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
11d
Upgrade Install and Relocation Engineer - DUV
ASML —Chandler, AZ
- Extended hours
- Customer service
- Mid-level
- Assembly
Upgrade Install and Relocation Engineer - EUV
ASML —Chandler, AZ
- Extended hours
- Customer service
- Mid-level
- Assembly
Sequence Integrator
ASML —Phoenix, AZ
- Full-time
- Customer service
- Bachelor of Science
- Writing skills

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trust and safety jobs near phoenix, az

Trust & Safety Agent

Whatnot -
Phoenix, AZ

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Job Details

Full-time
$24.04 - $28.85 an hour

Benefits

Internet reimbursement
Paid parental leave
Health insurance
Dental insurance
Cell phone reimbursement
Adoption assistance
Pension plan
Work from home
Parental leave
Vision insurance

Qualifications

Live chat
Transaction monitoring
Email customer support
Process improvement
Intercom
Research
Mid-level
Internal investigations
Customer support experience within e-commerce industry
E-commerce
Trend analysis
KPI monitoring
Financial fraud investigation
Social media platforms
Bachelor's degree
Operational risk mitigation
Zendesk
Issue tracking
Customer engagement
Loss prevention risk assessment
1 year
Email support
Order fulfillment

Full Job Description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

We are looking for Trust and Risk Agents to maintain the safety and integrity that powers our platform. You will work collaboratively to identify potential risks, enforce our policies, and protect the buyer and seller experience while assisting customers with sensitive cases. Your timely and detailed investigations will help safeguard our community and ensure fair, consistent outcomes for buyers and sellers.

You will:

Regularly work with the team on reviewing potentially suspicious behavior on a daily basis to support the company in protecting good users and preventing financial losses
Work quickly and thoroughly to meet interdepartmental Service Level Agreements (SLAs) while ensuring high quality work product
Conduct in-depth transaction-level reviews
Discover and identify trends to present opportunities for stronger results and mitigation
Communicate with customers in response to inquiries related to trust and risk
Provide inbound email and chat-based customer service for users who need immediate assistance
Thoughtfully investigate Trust & Risk cases with medium complexity and high sensitivity while maintaining customer satisfaction
Work with other departments to research and resolve open questions
Efficiently work through a backlog of open issues and monitor performance of key operations
Represent the company with integrity and professionalism
Review key metrics and utilize data to make informed decisions

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Phoenix, Arizona hub.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background:

Availability to work weekends required, and availability to work Holidays as needed
4 year degree is a plus.
1 - 5 years of experience in Trust & Safety, customer service, fraud operations, user experience or fulfillment.
Positive Customer first attitude.
Proactive problem-solver and process-improver.
Organized and detail oriented.
Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations.
Understanding of E-commerce and Marketplace operations.
Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.
Knowledge of Collectibles is a plus.
Desire to enhance your career.

Benefits

Generous Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

#ZR

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Apply Now

Refine Your Search

trust and safety jobs in phoenix, az

Trust & Safety Agent

Customer Experience Agent, High Value Items

Customer Experience Agent, Seller

Behavioral Health Coordinator (Misdemeanor Probation and Program Coordinator)

In-Home Pet Care Provider, 24-Hour Estate Stays, House Call Visits (Independent Contractor)

Neighborhood Defense Organizer

Customer Experience Category Specialist

Senior Associate, Customer Experience - Safety

Tour Guide

Accessibility and Compliance Program Coordinator

Data Entry Operator

Store Associate

Safety and Health Representative

Charter Sales Representative - PHX

Administrator, Proposals and Safety

Maintenance Technician at SanTan Apartments by Baron

Talent Acquisition Specialist - Construction

Upgrade Install and Relocation Engineer - DUV

Upgrade Install and Relocation Engineer - EUV

Sequence Integrator

I want to receive the latest job alert for trust and safety in phoenix, az

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