Top 351 Bilingual customer service associate Jobs in Phoenix

Home Lending Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Tempe, AZ
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Organizational skills
- Health insurance
- Tuition reimbursement
13d
Customer Service Representative - French
The LEGO Group —Tempe, AZ
- $46,450 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- English
- Disability insurance
- Family leave
Auto Customer Service Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Tempe, AZ
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
MVD Customer Service Representative
Arizona Auto License Services —Phoenix, AZ
- $35,000 - $65,000 a year
- Overtime
- Computer literacy
- No experience needed
- Office
- On-the-job training
Quick Apply
2d
Customer Service Representative - Remote
Power Finance Texas —Phoenix, AZ
- $20 - $25 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
9d
Customer Service Call Center Representative
WM —Phoenix, AZ
- $15 - $20 an hour
- 8 hour shift
- Remote
- Spanish
- High school diploma or GED
- 1 year
- Employee stock purchase plan
- Paid holidays
2d
Customer Support Representative - Bilingual: Spanish/English
Valley Metro RPTA —Phoenix, AZ
- $19.47 - $29.21 an hour
- Overtime
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
4d
Student Experience Specialist
Colorfuel —Phoenix, AZ
- $18.00 - $20.50 an hour
- 8 hour shift
- Remote
- Spanish
- English
- Organizational skills
Quick Apply
MVD Customer Service Representative
Arizona Auto License —Avondale, AZ
- $35,000 - $65,000 a year
- Overtime
- Computer literacy
- No experience needed
- Office
- Paid training
- Health insurance
Quick Apply
2d
Client Service Professional - 401K
Charles Schwab —Phoenix, AZ
- $26.01 an hour
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
5d
Bilingual Customer Service Representative
Koalafi —Phoenix, AZ
- $22 an hour
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Commuter assistance
- Paid holidays
Quick Apply
Customer Service Representative - English and Spanish Speaking
Transit Technologies —Phoenix, AZ
- $18.00 - $20.55 an hour
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Bilingual Outbound Enrollment Specialist
Pomelo Care —Phoenix, AZ
- $21.63 - $26.44 an hour
- Overtime
- Remote
- Spanish
- English
- Children
- Paid parental leave
- Health savings account
Fraud Client Services Representative - Bilingual Spanish Required
Bank of America —Phoenix, AZ
- Weekends as needed
- Spanish
- Computer literacy
- English
6d
In-Office Customer Service Rep
Medical Transportation Management (MTM, Inc.) —Phoenix, AZ
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Mileage reimbursement
- Paid holidays
Quick Apply
12d
Bilingual/Non-Bilingual Customer Service Representative - PDCC
American Family Insurance —Phoenix, AZ
- $25.00 - $31.88 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Loan repayment program
3d
Senior Bilingual Retail Sales and Customer Service Associate in Phoenix, AZ at S Central Ave
Western Union —Phoenix, AZ
- $19.25 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
2d
Call Center Representative
Landings Credit Union —Tempe, AZ
- $20 an hour
- 8 hour shift
- In-person
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
11d
Member & Provider Care Specialist
Oscar Health —Tempe, AZ
- $22 an hour
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative (CSR), Licensed Insurance Agent
Turbo Insurance Group —Scottsdale, AZ
- From $60,000 a year
- Full-time
- Background check
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
10d

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Home Lending Account Specialist I Bilingual English and Spanish Required

JPMorganChase -
Tempe, AZ

Apply Now

Job Details

Full-time
13 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Confidential information handling
Phone communication
Professional ethics
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer support
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Home Lending Account Specialist within the Chase brand, you will be responsible for providing exceptional service by managing incoming calls from customers inquiring about their mortgage accounts. Being the primary point of contact, you will be thoroughly trained in the product to address any questions our customers might have, from simple payment inquiries to more complex issues such as escrow. You will collaborate with internal specialists to ensure our customers have access to experts for further assistance if needed. As a representative of the Chase brand, you will strive to deliver exceptional client service by assisting our customers throughout their mortgage needs, offering options and finding the right solutions. Our team members are dynamic, proactive, adaptable to change, maintain a positive attitude, continuously develop their skills, and contribute to achieving the organization's broader objectives.

Job Responsibilities

Own the customer experience from start to finish while treating customers with respect and displaying empathy
Inspires customer confidence through business knowledge, reliability, and making appropriate decisions on behalf of our customers quickly and effectively
Balance the competing responsibilities and goals of a metrics-driven environment
Demonstrate resiliency and extreme adaptability in a fast-paced environment
Navigate multiple technologies while staying engaged with our customers
Document customer account activities thoroughly and concisely
Demonstrates personal excellence including punctuality, reliability, integrity, and accountability
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Leverages business knowledge, tools and resources to deliver results that meet all Regulatory, Compliance, quality standards and departmental practices
Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information
Effectively prioritize work, critical thinking and exercise independent judgement to ensure efficiency

Required Qualifications, Capabilities, and Skills

High School diploma/GED required
Reading and speaking in both Spanish and English fluently is required for this role
Minimum of one year of customer interaction or customer support, either by phone or face-to-face
Must be willing to work in an environment that requires 100% high volume phone-based customer interaction
Detail oriented with exceptional communication, interpersonal and problem solving skills
Proven ability to work effectively in a fast-paced environment
Ability to think strategically, understand the business objectives, and translate them into actionable items
Strong desire to learn and become better educated in the mortgage industry
Demonstrated ability to work independently and as a member of a high performing team
Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information
Intermediate analytical, computer, and research skills

Work Schedules:

This is a hybrid (3 days in office / 2 days remote) role located in Tempe, subject to change. Work schedule: specific information will be provided by the hiring manager and subject to change based on business needs.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

bilingual customer service associate jobs in phoenix

Home Lending Account Specialist I Bilingual English and Spanish Required

Customer Service Representative - French

Auto Customer Service Account Specialist I Bilingual English and Spanish Required

MVD Customer Service Representative

Customer Service Representative - Remote

Customer Service Call Center Representative

Customer Support Representative - Bilingual: Spanish/English

Student Experience Specialist

MVD Customer Service Representative

Client Service Professional - 401K

Bilingual Customer Service Representative

Customer Service Representative - English and Spanish Speaking

Bilingual Outbound Enrollment Specialist

Fraud Client Services Representative - Bilingual Spanish Required

In-Office Customer Service Rep

Bilingual/Non-Bilingual Customer Service Representative - PDCC

Senior Bilingual Retail Sales and Customer Service Associate in Phoenix, AZ at S Central Ave

Call Center Representative

Member & Provider Care Specialist

Customer Service Representative (CSR), Licensed Insurance Agent

I want to receive the latest job alert for bilingual customer service associate in phoenix

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