Top 62 Academic advisor Jobs in Phoenix Az

Student Support Specialist
University of Phoenix —Phoenix, AZ
- $36,100 - $77,500 a year
- Full-time
- Remote
- Computer literacy
- Microsoft Office
- Analysis skills
- Health savings account
- Paid holidays
3d
Academic Success Advisor
Arizona State University —Tempe, AZ
- $52,000 - $53,000 a year
- Weekends as needed
- Background check
- Classroom
- Research
- Wellness program
- Relocation assistance
6d
Student Services Analyst (Embedded Advisor)
Mesa Community College —Mesa, AZ
- $53,050.25 - $68,964.82 a year
- Weekends as needed
- Classroom
- Spanish
- Microsoft Excel
- Wellness program
- 403(b) matching
12d
Student Services Analyst
Scottsdale Community College —Scottsdale, AZ
- $53,050.25 - $68,964.82 a year
- Weekends as needed
- Hybrid work
- Research
- University
- Bachelor's degree
- Wellness program
- 403(b) matching
College Counselor
Basis Ed —Phoenix, AZ
- Email
- Background check
- Mid-level
- Fingerprint clearance
- Health insurance
- Dental insurance
Quick Apply
10d
Student Services Analyst (Advisement)
Glendale Community College —Glendale, AZ
- $53,050.25 - $68,964.82 a year
- 8 hour shift
- Office
- Master's degree
- University
- Wellness program
- 403(b) matching
11d
Academic Advisor - Student Success & Retention
MGRM —Tempe, AZ
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Counselor
Estrella Mountain Community College —Avondale, AZ
- $51,774 - $99,673 a year
- Weekends as needed
- Classroom
- Mid-level
- Office
- Wellness program
- 403(b) matching
Academic- Retention Coordinator
Arizona State University —Tempe, AZ
- $58,000 - $63,500 a year
- Full-time
- Hybrid work
- Background check
- Office
- University
- Relocation assistance
3d
Academic Counselor
CAREER SUCCESS SCHOOLS —Phoenix, AZ
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Student Services Analyst (Two Openings)
Rio Salado Community College —Tempe, AZ
- $53,050.25 - $68,964.82 a year
- Weekends as needed
- Research
- Office
- University
- Wellness program
- 403(b) matching
Student Services Specialist - Welcome Center
Estrella Mountain Community College —Avondale, AZ
- $19.23 - $24.28 an hour
- Weekends as needed
- High school diploma or GED
- 1 year
- Associate's degree
- Wellness program
- 403(b) matching
Learning Specialist
Arizona State University —Phoenix, AZ
- $54,600 - $70,000 a year
- Weekends as needed
- Background check
- Doctoral degree
- Research
- Relocation assistance
1d
Academic Advising Specialist
Tohono Oodham Community College —Phoenix, AZ
- $48,111 - $50,000 a year
- Weekends as needed
- Spanish
- Clean driving record
- Mid-level
Quick Apply
2d
Student Services Analyst (Specially Funded)
Mesa Community College —Mesa, AZ
- $53,050.25 - $68,964.82 a year
- Temporary
- Research
- Mid-level
- Office
- Wellness program
- 403(b) matching
5d
Associate Student Services Counselor - Online Division - Grand Canyon University
Grand Canyon Education —Phoenix, AZ
- Weekends as needed
- Microsoft Outlook
- English
- Mid-level
Quick Apply
7d
Experiential Learning Specialist
Chamberlain University —Phoenix, AZ
- $20.51 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
9d
Career Services Advisor (On-site)
Pima Medical Institute —Phoenix, AZ
- $20.80 - $24.96 an hour
- Full-time
- Google Workspace
- OSHA
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Career Services Coordinator
Arizona College of Nursing —Glendale, AZ
- Full-time
- Writing skills
- Mid-level
- University
- Health insurance
- Dental insurance
2d
Career Services Advisor
Smith Chason College | WCUI School of Medical Imaging | Smith Chason School of Nursing —Phoenix, AZ
- $26.44 - $31.25 an hour
- Research
- Mid-level
- 3 years
Quick Apply
9d

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Student Support Specialist

University of Phoenix -
Phoenix, AZ

Apply Now

Job Details

Full-time
$36,100 - $77,500 a year
3 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Bachelor's degree

Full Job Description

General Information

Location:

US-AZ - Phoenix

Position Type:

Full Time

Virtual Eligible:

Yes

Job Category:

Student Services

Ref #:

7534

Description and Requirements

At the University of Phoenix, we are committed to the future of work by providing a fully remote, work-from-home environment. This strategy enables us to attract top talent nationwide. Are you looking for a rewarding and fulfilling position that offers challenging work and the opportunity to make a significant impact while collaborating with a team of fun, innovative individuals? Would you prefer to work with an organization that positively contributes to the world? If so, we would love to hear from you!

Are you searching for a rewarding, fulfilling position that offers challenging work and the ability to make a big impact while working side-by-side with a team of fun, innovative people? Ideally, would you like this position to be with an organization that makes a positive contribution to the world? If so…we would love to hear from you!

About Us

University of Phoenix is a leading higher education institution founded in 1976 by Dr. John Sperling. Our mission is to improve the lives of our students, their families and future generations through higher education. Our values (which hopefully you share) are: Brave. Honest. Focused.

Our University values and embraces all team members and their unique perspectives. We fundamentally believe in fostering an environment which deeply respects, celebrates, and actively encourages a diverse workforce. We are committed to hiring – and learning from – those who share our passion to help others achieve their educational aspirations.

We offer excellent benefits, an effective recognition program, and outstanding learning and development tools, including tuition vouchers for employees and their qualified family members.

About the Position

Student Support Specialists (Academic Counselors) work in a fast-paced, home-based virtual office environment to provide academic advisement, coaching, and customer service to students throughout the student lifecycle. Student Support Specialists are available throughout their assigned shift to accept/make student calls and complete work items delivered based on system priority. Student Support Specialists (Academic Counselors) use the University’s coaching model to partner with students, build connections, create action plans, motivate, and resolve student issues. Individuals in this role are the bridge for the student and University administration, ensuring students have access to information, policies, procedures, and requirements they need to make informed decisions. Student Support Specialists are natural problem solvers, on many occasions dealing with student issues that require research, de-escalation, and critical thinking. Individuals in this role must be available throughout their assigned shift to accept/make student calls and complete work items delivered based on system priority.

IMPORTANT:
You must reside in one of the following states: AZ, CO, ID, NV, NM, MT, UT, TX, WY. You must have fully completed a bachelor's degree prior to applying. This position is expected to start on November 9th, 2026.

About You:

You are known for your ability to connect with people, building trusting relationships, and like to be someone others can count on.
You thrive in an environment that is supportive with continuous feedback so you can be extremely helpful to those you connect with.
You are a careful, analytical, thoughtful decision-maker and you enjoy having clear expectations and an opportunity to develop real expertise in your work.
You have excellent written and interpersonal communication skills and exceptional organizational skills.
You are known for being dependable, consistent, and methodical.

*You have fully completed and conferred a bachelor's degree prior to applying*

Schedule:
This position is required to start on November 9th, 2026.

Schedule during the first three months of onboarding is Monday – Friday, 8:00am - 5:00pm AZ Standard Time. The first 6 weeks of employment are considered the "training period". Attendance is mandatory during the training period for success in this job.
After the training period, your schedule will be either 9:00am - 6:00pm or 10:00am – 7:00pm (in your time zone), as determined by the needs of your department.

What You’ll Do:

1. Engage in meaningful interactions and develop rapport across a diverse population of students to facilitate their academic progression.

2. Be available to accept and make an average of 20-30 inbound and outbound student calls while also completing 20-25 work items systematically delivered to a Student Support Specialist.

3. Create specific action plans to remove roadblocks and/or resolve complex student concerns to support their advancement and long-term success.

4. Assess student needs using all available tools, including the University’s coaching model and resources, to plan interventions to support student progression.

5. Act as a subject matter expert for students with respect to degree options, program requirements and graduation. Provide students with accurate, complete, and timely information on University policies and procedures.

6. Coordinate with students on all credit options to develop an academic plan that is best suited to their needs and career goals while taking into consideration how to minimize cost and time to graduation.

7. Establish and maintain professional working relationships across internal departments to ensure students benefit from a variety of professional knowledge and perspectives.

8. Recommend changes, share student and other feedback on ways to continuously improve the student experience.

9. Perform other duties as assigned or apparent.

NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.

Job Supervisory Responsibilities

None

MINIMUM EDUCATION AND RELATED WORK EXPERIENCE:

You must reside in one of the following states: AZ, ID, NM, NV, MT, UT, TX, WY
Bachelor’s Degree completed and conferred before applying is required.
This is a work from home position. All work must be completed in a designated home office in an approved state of residence.

ADDITIONAL QUALIFICATIONS:

Computer proficient with an ability to learn and navigate various complex proprietary software applications
Experience with CRMs, Microsoft applications, video conferencing, MS Teams
General knowledge of the higher education industry and current trends
General knowledge of fields of study, such as business, education, technology, counseling and/or nursing
Strong analytical skills to assess and evaluate students’ needs and determine appropriate courses of action
Strong interpersonal and communication skills to engage and influence students accurately and effectively convey UOPX information
Self-motivated and able to work effectively in a virtual team environment or independently
Able to perform and manage multiple tasks efficiently and effectively

Related job titles: Customer Service Representative, Academic Advisor, Academic Support Specialist, Call Center Lead, Crisis Center

The Student Support Specialist (Academic Counselor) position is planned to start on November 9th, 2026.

#LI-Remote

As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

If you are an active-duty military member seeking employment when off-duty, compliance with Department of Defense Joint Ethics Regulation, 5500-7-R, is required prior to starting employment with University of Phoenix. You are advised to contact your base Judge Advocate General to seek such approval and answer any questions.

Pay Range

The annual pay range for this position is $36,100 (minimum), $56,800 (midpoint), and $77,500 (maximum).*

Pay Range

The hourly pay rate range is $17.36 (minimum), $27.31 (midpoint), and $37.26 (maximum). The annualized amount, not including eligible overtime pay, is $36,100 (minimum), $56,800 (midpoint), and $77,500 (maximum).*

Typical hiring range is between the minimum and midpoint of the above pay range. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Compensation above the midpoint is generally associated with experienced, long-tenured employees who have demonstrated sustained performance and expertise in the role.

Your work is critical to helping adult learners achieve their dreams, and we’re committed to rewarding you for your efforts. We offer a competitive, comprehensive total rewards package designed to help you achieve your health, financial, educational and work-life balance goals.

Full-time employees are eligible for:

Medical, dental and vision plans; Flexible Spending Accounts; Health Savings Accounts; Life and Disability insurance; and our Wellness incentive program;
Competitive 401(k) employer match;
Substantial tuition discount for you and eligible dependents; and,
A generous time off package, including paid vacation, sick time and company holidays.*

Application Deadline is 10/19/2026.

Apply Now

Refine Your Search

academic advisor jobs in phoenix az

Student Support Specialist

Academic Success Advisor

Student Services Analyst (Embedded Advisor)

Student Services Analyst

College Counselor

Student Services Analyst (Advisement)

Academic Advisor - Student Success & Retention

Counselor

Academic- Retention Coordinator

Academic Counselor

Student Services Analyst (Two Openings)

Student Services Specialist - Welcome Center

Learning Specialist

Academic Advising Specialist

Student Services Analyst (Specially Funded)

Associate Student Services Counselor - Online Division - Grand Canyon University

Experiential Learning Specialist

Career Services Advisor (On-site)

Career Services Coordinator

Career Services Advisor

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