Duties and Responsibilities include:
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Responsible for the safe, efficient and effective dispatching of the flight schedule utilizing all training resources like Instructors, aircraft, classrooms and simulators.
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Maximizing assets and mitigating cancellations is the primary goal.
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Coordinate and ensure efficient execution by creating a collaborative environment with the Training, Maintenance and Customer Service departments.
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Adherence to all company and regulatory requirements.
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Work with maintenance to ensure all inspections and repairs are fulfilled appropriately.
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Excellent Customer Service is an essential requirement for this position.
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Mitigates cancellations while observing company and regulatory requirements.
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Closely collaborates with the Training, Maintenance and Customer Service departments to ensure the effective dispatching of the schedule.
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Provides excellent customer service.
Minimum Qualifications:
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2-year technical degree or Associate degree or college degree in job-related field.
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Minimum of 1 to 2 years of relevant experience.
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Knowledge of planning and scheduling methodologies and systems.
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Well-developed communication and interpersonal skills.
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Well-developed analytical, conceptual skills, along with great situational awareness.
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Able to confidently uphold policies and provide appropriate pushback when needed.
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Computer literate with knowledge in MS Office (Word, Excel and PowerPoint).
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Previous experience of working within a customer service focused environment.
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Strong team player with a collaborative mindset and ability to work effectively across teams.
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Willingness to learn
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Fluency in English
Preferred Qualifications:
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Knowledge of commercial aviation and flight training concepts and principles.
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Experience with Point-of-Sale (POS) systems and completing transactions.
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Experience working in an aviation planning, scheduling or related operational environment
Physical Activity Summary
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time.
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Occasionally ascends or descends ladders, stairs, scaffolding, ramps, and poles.
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Occasionally moves in different positions in tight or confined spaces.
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Constantly remains in a stationary position, standing or sitting.
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Occasionally moves about to accomplish tasks or travel.
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Occasionally adjusts or moves objects up to 20 pounds.
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Constantly performs repeating motions involving wrists, hands, and fingers.
E-Verify
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As a Federal Contractor, CAE is required to participate in the E-Verify Program to confirm eligibility to work in the United States. If you’d like more information about your EEO rights as an applicant under the law, please click here for the EEO is the Law Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
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CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected].
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As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
