Top 1194 Benefits analyst Jobs in Phoenix Az

Enterprise Application Support Analyst 1
Choice Hotels —Scottsdale, AZ
- Extended hours
- Computer Science
- Research
- Office
- Paid jury duty
- Paid holidays
Benefits Analyst
City of Avondale, AZ —Avondale, AZ
- $71,044.73 - $106,567.11 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid parental leave
- Health insurance
Analyst-Compliance; Control Testing
American Express —Phoenix, AZ
- $65,500 - $102,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
13d
Provider Reimbursement Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $78,000 - $92,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Finance
- AD&D insurance
- Disability insurance
2d
Mgr, TRICARE Quality Assurance
TriWest Healthcare Alliance —Phoenix, AZ
- $107,000 - $119,000 a year
- Full-time
- Remote
- 3 years
- Master's degree
- Analysis skills
- AD&D insurance
- Disability insurance
3d
Claims Analyst
SOUTHWEST SERVICE ADMINISTRATORS INC —Phoenix, AZ
- $19.00 - $25.50 an hour
- Remote
- Microsoft Word
- Computer literacy
- Writing skills
- AD&D insurance
- Disability insurance
Quick Apply
4d
Sourcing Analyst
Albertsons Companies —Phoenix, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Fraud Analyst
OneAZ Credit Union —Glendale, AZ
- $56,823.44 - $71,029.30 a year
- Mid-level
- Office
- 3 years
- Paid holidays
- Loan repayment program
Quick Apply
2d
Analyst-Compliance; Event Resolution
American Express —Phoenix, AZ
- $65,500 - $102,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
13d
Business Systems Analyst I
Kenco —Litchfield Park, AZ
- Full-time
- Computer science
- Computer Science
- SQL
- Paid parental leave
- Health savings account
Primary Analyst, Spirometry
IQVIA —Glendale, AZ
- $45,300 - $113,300 a year
- Full-time
- Computer literacy
- Mid-level
- Mentoring
- Work from home
6d
Senior Health & Benefits Consulting Analyst
Mercer —Phoenix, AZ
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
3d
Business Analyst I, II, III, Senior
Global Credit Union —Glendale, AZ
- $63,233 - $152,718 a year
- 8 hour shift
- 6 years
- Computer Science
- Writing skills
- Health savings account
- Paid holidays
ABA Clinical Reviewer
TriWest Healthcare Alliance —Phoenix, AZ
- $79,000 - $93,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- AD&D insurance
- Disability insurance
4d
Claims Analyst - REMOTE
Ryder System —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
8d
Analyst,Patient Relations
Oak Street Health —Phoenix, AZ
- $21.10 - $40.90 an hour
- Full-time
- Sales
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
10d
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Analyst – Compliance Hiring and Staffing Reporting
American Express —Phoenix, AZ
- $65,500 - $102,500 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
4d
Product Analyst
LifeStance Health —Scottsdale, AZ
- $71,779 - $86,135 a year
- Full-time
- Remote
- Mid-level
- SQL
- Analysis skills
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Sr Business Process Analyst
TriWest Healthcare Alliance —Phoenix, AZ
- $94,000 - $99,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
5d

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Enterprise Application Support Analyst 1

Choice Hotels -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Content creation for technical audiences
Bachelor's degree in information technology
Computer Science
Responding to infrastructure failures
Linux support
PCI
Technical documentation
Incident report management
Enterprise software
Triage
IT system monitoring
Incident management software
AI tools proficiency
Public Cloud
Research
SOX
Windows
Incident Escalation
SQL
AWS
Analysis skills
Bachelor's degree
Hospitality industry experience
Distributed systems
Log analysis tools
Customer support ticket management
ServiceNow
Application Maintenance
Network routing
SSH

Full Job Description

** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office **

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Support Analyst 1 in the Enterprise Application Support team in IT Operations. The Enterprise Application Support Analyst provides 2nd level technical support for Choice Hotels’ business processes and applications. In this role, you’ll be a key contributor to the second-level technical support of Choice Hotels’ enterprise applications and business processes. You’ll investigate, research, and analyze a wide range of enterprise systems to resolve service requests, incidents, and disruptions—ensuring smooth and efficient operations across the organization.

Are you the critical thinking self-starter that thrives in a collaborative, team-oriented environment? We invite you to apply today for our Enterprise Application Support Analyst 1 role today and #MakeItYourChoice.

Your Responsibilities

Provide second‑level support for enterprise applications and distributed systems through investigation, replication, and troubleshooting.
Analyze logs, execute database queries, review system‑to‑system data flows, and access servers to diagnose issues.
Manage incidents and service requests within defined priorities and SLAs using ServiceNow.
Participate in critical incidents, providing investigative analysis and technical support.
Monitor application availability and performance using enterprise monitoring tools (e.g., Grafana, OpenSearch).
Perform real‑time incident triage and escalate complex issues to senior team members as appropriate.
Serve as an incident responder during high‑severity outages, supporting incident command and coordination efforts.
Collaborate with Network Operations, Service Desk, and Engineering teams to resolve cross‑platform issues.
Maintain working knowledge of enterprise environments, including Windows, Linux/Unix, cloud‑hosted systems, and foundational networking concepts.
Participate in after‑hours on‑call rotation and respond to emergency requests in accordance with Choice Hotels’ on‑call policies.

Your Experience, Skills & Competencies

Minimum of 1 year of related technical support or IT operations experience.
IT certification or bachelor’s degree in information technology, Computer Science, or a related field or an equivalent combination of education and relevant work experience.
Experience using ticketing systems (preferably ServiceNow) to track, document, and resolve incidents and service requests.
Experience creating and maintaining technical documentation.
Experience in the hotel or hospitality industry is preferred.
Experience using AI productivity tools (e.g., Copilot, ChatGPT, or similar).
Basic knowledge of PCI and SOX audit concepts.

Technical Skills

Strong troubleshooting and analytical skills.
Foundational knowledge of AWS and Linux/Unix administration utilities.
Basic SQL knowledge or willingness to learn (MS SQL Server, MySQL, Oracle).
Experience with monitoring and logging tools (Grafana, OpenSearch; exposure to Prometheus, Thanos, or similar preferred).
Ability to SSH into Linux/Unix systems and review configuration and log files.
Familiarity with incident severity models and SLA enforcement.
An Understanding of networking concepts, including routing, switching, and VPNs.
Strong written and verbal communication skills.

Additional Skills & Competencies

Ability to work flexible schedules, including extended hours as business needs dictate.
Ability to participate in a 24x7 support environment.
Ability to prioritize and resolve technical issues efficiently.
Ability to continuously learn and improve technical, product, and service skills.
Passion for contributing to a growing knowledge network and continuous improvement culture.

Your Team

This is an individual contributor role that will report to the Enterprise Application Support Manager. You will have 8 peer teammates and collaborate with cross functional departments on a regular basis.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Apply Now

Refine Your Search

benefits analyst jobs in phoenix az

Enterprise Application Support Analyst 1

Benefits Analyst

Analyst-Compliance; Control Testing

Provider Reimbursement Analyst

Mgr, TRICARE Quality Assurance

Claims Analyst

Sourcing Analyst

Fraud Analyst

Analyst-Compliance; Event Resolution

Business Systems Analyst I

Primary Analyst, Spirometry

Senior Health & Benefits Consulting Analyst

Business Analyst I, II, III, Senior

ABA Clinical Reviewer

Claims Analyst - REMOTE

Analyst,Patient Relations

EHR Help Desk Analyst

Analyst – Compliance Hiring and Staffing Reporting

Product Analyst

Sr Business Process Analyst

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