Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.
Coordinates priority proposals to ensure clarity, alignment and competitive messaging. Develops core proposal components that support client responsiveness and business strategy. Applies GHD’s proposal tools and processes to improve structure, quality and team collaboration. Builds broader proposal expertise to advance into senior specialist responsibilities.
Responsibilities
Responsibilities describe the typical accountabilities and scope of work for this job, while recognising that individual objectives are set with the manager and may vary over time.
Bid Solicitation/Request for Proposal/Tender Analysis: Conduct complex feasibility studies from technological, financial, and organizational perspectives on bid solicitation, including request for proposal (RFP) and request for tender (RFT) project requirements, and write specifications for tenders.
Data Collection and Analysis: Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.
Document Preparation: Write and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience.
Multiagency Work: Take the lead on developing collaborative working relationships with partners and other agencies over organizational boundaries (often in multiagency or interprofessional settings) to ensure cohesive and seamless service delivery for service users.
Needs Assessment: Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders, as well as related issues.
Operational Compliance: Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.
Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
Request for Bid Solicitation/Proposal/Tender Response: Gather information and resources, draft and complete proposals, and fulfill all process requirements (in terms of deadlines, documentation, etc.) in response to complex bid solicitations, request for proposal, and request for tender to create the best chance of being awarded the contract.
Solutions Analysis: Identify and evaluate complex, expertise-led solutions against a range of criteria to find the ones that best meet business needs.
Work Scheduling and Allocation: Develop medium- or long-term work schedules that enable the organization to achieve its business goals. Involves coordinating across multiple teams.
Competencies
Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
Balances Stakeholders – Anticipates and balances the needs of multiple stakeholders. For example, ensures that own efforts meet the needs and requirements of internal and external stakeholders. Works to identify all relevant issues and satisfy the interests of multiple stakeholders during the decision-making process.
Business Insight – Applies knowledge of business and the marketplace to advance the organization's goals. For example, leverages insights to shape and drive critical initiatives. Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages coworkers and external partners to work together as a team, and makes sure they get credit for doing so. Encourages people to share their honest views, responds in a non-defensive way when they do.
Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
Decision Quality – Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.
Ensures Accountability – Holds self and others accountable to meet commitments. For example, measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
Organizational Savvy – Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, builds support for ideas among key decision makers and stakeholders. Anticipates political difficulties and identifies ways to overcome any resistance.
Resourcefulness – Secures and deploys resources effectively and efficiently. For example, leverages team resources well to accomplish the team's goals. Holds others accountable for conserving resources. Manages work across multiple projects or work streams to ensure that expected progress is made.
Skills
Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.
Action Planning – Works at an advanced level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required. Typically works independently and provides guidance.
Analytical Process Techniques – Works at an advanced level to apply appropriate analytical processes and procedures to support research schedules. Typically works independently and provides guidance.
Analyze Alternatives and Recommend Solutions – Works at an advanced level to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works independently and provides guidance.
Analyze Current State/AS-IS State – Works at an advanced level to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works independently and provides guidance.
Creative Problem Solving – Works at an advanced level to find practical solutions for unexpected client problems. Typically works independently and provides guidance.
Data Collection and Analysis – Works at an advanced level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works independently and provides guidance.
Diagnoses Needs with Questions – Works at an advanced level to systematically assess and identify requirements, issues, or gaps by employing strategic questioning techniques to gather relevant information and determine appropriate solutions. Typically works independently and provides guidance.
Effectively Presents Solutions – Works at an advanced level to communicate and articulate potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organizational needs. Typically works independently and provides guidance.
In-Depth Questioning – Works at an advanced level to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works independently and provides guidance.
Perform Gap Analysis – Works at an advanced level to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works independently and provides guidance.
Qualifying – Works at an advanced level to spend the appropriate time for the size and potential of each opportunity. Typically works independently and provides guidance.
Questions Strategically – Works at an advanced level to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works independently and provides guidance.
Reporting – Works at an advanced level to create reports for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.
Understands Issues/Motivations – Works at an advanced level to comprehensively grasp and analyze the underlying problems or motivations in a given context, enabling informed decision-making and effective solutions. Typically works independently and provides guidance.
Verbal Communication – Works at an advanced level to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works independently and provides guidance.
Education
Bachelor's Degree or Equivalent Level
Experience
General Experience: Experienced practitioner able to work unsupervised (13 months to 3 years)
Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)
