Top 373 Client manager Jobs in Phoenix Az

Customer Onboarding Specialist
evolvedMD —Scottsdale, AZ
- $75,000 - $90,000 a year
- Hybrid work
- Psychiatry
- Mid-level
- Office
- 401(k) matching
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Remote IT Operations Specialist
LedgerGurus —Phoenix, AZ
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
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8d
Client Success Manager I
Luxury Presence —Scottsdale, AZ
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Dental insurance
- 401(k)
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Digital Marketing Client Success Manager
V Digital Services —Phoenix, AZ
- $50,000 - $65,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
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Account Manager / Point of Contact
Next Gen HR Solutions —Phoenix, AZ
- $17.00 - $18.50 an hour
- Full-time
- Spanish
- Computer literacy
- English
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CUSTOMER SERVICE REPRESENTATIVE
Authority HVAC —Tempe, AZ
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Organizational skills
- Typing
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Personal Injury Case Manager
Hastings & Hastings, P.C. —Chandler, AZ
- Full-time
- Customer service
- Computer literacy
- English
- Health insurance
- Dental insurance
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Client Advisor
CH Carolina Herrera —Scottsdale, AZ
- $16 - $21 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Commuter assistance
- Health insurance
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Medical Case Manager
AmTrust Financial Services, Inc. —Scottsdale, AZ
- $80,000 - $91,000 a year
- Full-time
- Hybrid work
- Spanish
- Nursing
- RN License
- Health insurance
- Dental insurance
Customer Success Specialist
New Reach Education —Tempe, AZ
- $55,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
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Case Manager - SMI Recovery Health Centers
Terros Health —Phoenix, AZ
- $17.87 - $21.37 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Wellness program
- Mileage reimbursement
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Bilingual Lead Case Manager
NATIONAL YOUTH ADVOCATE PROGRAM —Phoenix, AZ
- Spanish
- Word processing
- English
- Continuing education credits
- Mileage reimbursement
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Client Operations Lead
Barry's —Scottsdale, AZ
- $16 an hour
- Part-time
- Bar
- 18 years or older
- Management
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Case Manager- Tempe, AZ
Terros Health —Tempe, AZ
- $17.87 - $21.37 an hour
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
Sales Support Specialist
eSquared Communication Consulting —Tempe, AZ
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
2d
Client Communications and Enablement Specialist
Ventura Community Partners —Scottsdale, AZ
- Full-time
- Remote
- Mid-level
- 3 years
- Clean MVR report
- Paid training
- Wellness program
Quick Apply
14d
Account Manager, Commercial Banking
Northern Trust Corp. —Tempe, AZ
- $58,425 - $93,385 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Senior Client Services Associate
Broadridge —Phoenix, AZ
- $75,000 - $90,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Paid sick time
Customer Success Manager
Trapp Technology —Phoenix, AZ
- $60,000 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- Office
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Customer Success Manager
Tyler Technologies —Phoenix, AZ
- $80,000 - $125,000 a year
- Sales
- Public speaking
- Contracts
Quick Apply

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Customer Onboarding Specialist

evolvedMD -
Scottsdale, AZ

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Job Details

$75,000 - $90,000 a year

Benefits

401(k) matching

Qualifications

Customer communication
Stakeholder relationship building

Full Job Description

Customer Onboarding Specialist

Location: This position is hybrid with 2 days remote/3 days in our HQ in Scottsdale when not traveling. There may be quarterly travel required to support new customer implementations, site readiness activities, and in-person onboarding support.

The Customer Onboarding Specialist serves as the implementation lead and early partnership quarterback for new evolvedMD customers. This individual is responsible for translating contractual intent into operational reality — guiding customers through onboarding, aligning stakeholders, designing site-specific workflows, and ensuring both customer teams and evolvedMD clinical staff are prepared to successfully deliver care within the Collaborative Care Model (CoCM).

This role is primarily implementation-focused, with approximately 65–70% of time dedicated to implementation ownership and workflow execution and 30–35% focused on structured training and readiness activities for both customers and internal clinical teams.

Compensation

First year compensation $75,000 to $90,000 annually (DOE)
Metric driven bonuses
$1,200 annual technology allowance
401(k) company match up to 3%

Qualifications

Required

3+ years of experience in one or more of the following:
- Enterprise onboarding
- Strategic account management
- Healthcare implementation
- M&A integration
- Health system operations
- Enterprise account onboarding
- Strategic account management
- Health system partnership implementation
- Cross-functional enterprise program leadership
Experience working with complex, multi-stakeholder organizations.
Demonstrated success leading cross-functional initiatives independently.
Strong executive presence and communication skills.
Proven ability to manage ambiguity and build process from scratch.

Preferred

Experience with Collaborative Care Model (CoCM) or integrated behavioral health
EHR implementation experience (Athena, Epic, Cerner, etc.)
Experience training clinical teams
Experience partnering with healthcare systems or large provider groups

What Success Looks Like

Strong stakeholder alignment and executive sponsorship early in the engagement
Clearly documented workflows and rules of engagement
Successful deployment and integration of evolvedMD clinical team members
High engagement and buy-in across practice teams
Clinical teams prepared and confident at go-live
Smooth transition from onboarding to Account Management
Early indicators of clinical, operational, and partnership value and potential barriers

Key Responsibilities

Customer Implementation & Activation

Lead the full implementation lifecycle from contract signature through go-live and stabilization
Develop and manage timelines, milestones, and success metrics
Facilitate implementation meetings with executive, operational, and clinical stakeholders
Establish rules of engagement and communication cadences
Identify risks early and proactively drive resolution
Ensure customers meet operational, clinical, and billing readiness requirements

CoCM Education & Workflow Design

Educate customers on CoCM workflows, documentation expectations, and billing requirements
Translate requirements into practical frontline workflows
Design site-specific workflows aligned with CoCM standards and local operations
Ensure alignment across scheduling, referral pathways and behavioral health screening
Maintain clear documentation of customer-specific workflows
Translate customer workflows into internal guidance for BHMs, Care Coordinators, Clinical Managers, and Psychiatric Consultants
Train clinical teams on scheduling, documentation nuances, and communication pathways
Ensure teams are prepared to operate confidently on day one

Relationship Building & Cross-Functional Coordination

Build trusted relationships across executives, clinical leadership, and frontline staff
Navigate complex multi-stakeholder environments
Partner with Clinical, Operations, Billing, IT, Talent, and Marketing teams
Serve as the bridge between customer expectations and internal execution

Post-Go-Live Stabilization

Support early ramp-up and workflow adoption
Identify optimization opportunities and reinforce training
Partner with Account Management for transition into long-term ownership

Core Competencies

Strategic & Analytical: You understand systems, incentives, and stakeholder dynamics. You can quickly assess organizational complexity and build a plan that drives alignment and execution.
Enterprise-Ready: You are comfortable engaging C-suite executives while also earning trust from practice managers and frontline staff. You adjust your communication style without losing clarity or authority.
Integration-Minded: You may come from M&A integration, enterprise account onboarding, or strategic account management. You understand that the first 60–90 days define the trajectory of the partnership.
Builder Mentality: This is a newly scoped role. You will not have another person in the same position to lean on. You are energized by creating structure where it doesn't yet exist and defining best practices for the future.
Value-Driven: You naturally orient conversations around outcomes, ROI, operational impact, and measurable progress—not just task completion.
Highly Accountable: You take ownership of results. You are energized by moving a partnership from contract signature to successful activation. You close loops. You drive clarity. You follow through.

About Us

At evolvedMD, we are leading the integration of behavioral health services in modern primary care. How? We use a uniquely upfront, innovative, and ongoing approach that places our clinicians on site and in person at each of the practices we serve. As one of America's largest and most seasoned companies dedicated to integration, we fully embed behavioral health managers into a collaborative team. evolvedMD is committed to meeting patients where they are most comfortable: whether that is in person and on site at your practice location or virtual. We offer early, comprehensive, and dedicated care to help patients achieve the best possible behavioral health outcomes.

To find out more about what it's like to work at evolvedMD, visit our Resources and News page at https://www.evolvedmd.com/resources where you can learn about our culture, leaders, innovations, and impact in the community.

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Refine Your Search

client manager jobs in phoenix az

Customer Onboarding Specialist

Remote IT Operations Specialist

Client Success Manager I

Digital Marketing Client Success Manager

Account Manager / Point of Contact

CUSTOMER SERVICE REPRESENTATIVE

Personal Injury Case Manager

Client Advisor

Medical Case Manager

Customer Success Specialist

Case Manager - SMI Recovery Health Centers

Bilingual Lead Case Manager

Client Operations Lead

Case Manager- Tempe, AZ

Sales Support Specialist

Client Communications and Enablement Specialist

Account Manager, Commercial Banking

Senior Client Services Associate

Customer Success Manager

Customer Success Manager

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