Top 326 Computer technician Jobs in Phoenix Az

On-Site MSP Escalations Engineer
Pacific Office Automation —Phoenix, AZ
- 5 years
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Infrastructure Operations Engineer – Linux/Windows ProductSystems Operations Engineer 2 - Contingent
Experis —Tempe, AZ
- $35 an hour
- Contract
- Mid-level
- Windows
- Continuous improvement
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13d
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Phoenix, AZ
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
14d
Desktop System Specialist
EBARA TECHNOLOGIES INCORPORATED —Phoenix, AZ
- $27 - $32 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
IT Service Desk Analyst
Master Electronics —Phoenix, AZ
- $24 - $28 an hour
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
9d
IT Support Technician
CITY OF TOLLESON —Tolleson, AZ
- $24.15 - $33.82 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
Technician, Desktop Support, II
Carrington Mortgage Holdings —Phoenix, AZ
- $27 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
IT Field Technician
Angie's Lobster LLC —Phoenix, AZ
- Full-time
- Computer Science
- Mid-level
- POS
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk
Willmeng Construction —Phoenix, AZ
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Technician
PROJECT NEW GENERATION LLC —Glendale, AZ
- $18 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
IT Support Specialist
Isaac School District #5 —Phoenix, AZ
- Full-time
- Customer service
- Writing skills
- High school diploma or GED
RETAIL COMPUTER TECHNICIAN
Micro Center —Phoenix, AZ
- $15.15 - $35.00 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician I
Gila River Gaming Enterprises Inc. —Chandler, AZ
- $22 an hour
- Background check
- Computer science
- Clean driving record
Quick Apply
6d
Desktop Support Specialist
HCL Technologies Limited - Business Services —Phoenix, AZ
- $54,000 - $88,000 a year
- Email
- Background check
- Mid-level
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Technical Support Specialist - Work From Home / Reside in AZ
MYTEK Network Solutions LLC —Phoenix, AZ
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Work from home
Quick Apply
IT Support Specialist I
DESERT HEIGHTS CHARTER SCHOOLS —Glendale, AZ
- $40,000 - $48,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
Quick Apply
9d
IT Support Engineer I, OTS
Amazon.com Services LLC —Mesa, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
level 1 Help Desk Specialist
All Copy Products —Chandler, AZ
- $25 - $32 an hour
- Monday to Friday
- Mid-level
- Office
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Level 2 Support Technician
365 Managed IT —Tempe, AZ
- $25 - $30 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Information Technology Technician
NATIVE HEALTH —Phoenix, AZ
- $23.51 an hour
- Full-time
- Computer science
- Clean driving record
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
3d

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computer technician jobs near phoenix az

On-Site MSP Escalations Engineer

Pacific Office Automation -
Phoenix, AZ

Quick Apply

Job Details

12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

5 years
Mid-level

Full Job Description

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX & HI With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ.

The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our clients. As a Tier III staff member, you are the final point of escalation for the help desk. You will be interacting with clients and third-party vendors to resolve highly technical issues involving all aspects of our client's IT environment. You should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent customer service skills.

Essential Job Duties

Work within the enterprise ticketing system
Manage personal workflow to ensure efficient operations
Conscientious documentation of all activities
Troubleshoot advanced software, hardware, and network issues.
Setup new user and email accounts that did not succeed
Troubleshoot advanced printer and Software issues on Client PCs
Troubleshoot advanced networking issues
Troubleshoot Server down issues
Troubleshoot Hardware/server alerts from Infrastructure
Document Resolution steps for closed tickets and notes for escalations
Document new issues for Tier 2 in IT glue
Monitor Backup systems and work with a backup team to restore customer data as needed
Escalate to Tier four as needed, continue to track and follow up on the issue until resolved
Work issues to resolution
Mentor Tier 1 & 2
Aid in training Tier 1 & 2
Provide technical support over the phone or Web to end-users
Use remote support software to take control of end-users computers to troubleshoot, diagnose and resolve issues
Work with TAM/Sales as needed to resolve issues
Provide root cause analysis as needed

Qualifications

5+ years of MSP experience and 7+ years of IT experience
Associate’s or Bachelor’s degree
MCSE (or MCITP)
CISP/CCNA/CCNP
Network+ or A+ Certifications.
Knowledge and hands-on experience providing technical support to users using Windows 7, Windows 8, and other mainstream Microsoft applications

Benefits

Advancement and growth into leadership roles
Team-player environment
Medical/Dental/Vision/Life insurance plans
Matched 401k
PTO, Vacation, Sick Leave
FSA Program

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

#LI-Onsite

#INDSP

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Refine Your Search

computer technician jobs in phoenix az

On-Site MSP Escalations Engineer

Infrastructure Operations Engineer – Linux/Windows ProductSystems Operations Engineer 2 - Contingent

Entry Level Customer Training Specialist – Traveling

Desktop System Specialist

IT Service Desk Analyst

IT Support Technician

Technician, Desktop Support, II

IT Field Technician

IT Helpdesk

IT Technician

IT Support Specialist

RETAIL COMPUTER TECHNICIAN

IT Support Technician I

Desktop Support Specialist

Technical Support Specialist - Work From Home / Reside in AZ

IT Support Specialist I

IT Support Engineer I, OTS

level 1 Help Desk Specialist

Level 2 Support Technician

Information Technology Technician

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