Top 288 Customer service collections representative Jobs in Phoenix Az

Collections Representative
Stellantis Financial Services US —Phoenix, AZ
- $19 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Disability insurance
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Customer Service Representative (Remote AZ)
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
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12d
Customer Service Representative, AZ (8/17 Start)
Progressive Leasing —Glendale, AZ
- $17 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
13d
Mobile Drug Test Collector
AZC Drug Testing —Phoenix, AZ
- $22 an hour
- Online Application
- Spanish
- Pass drug screening
- English
- Travel reimbursement
- Paid training
Quick Apply
7d
Collections Representative
Columbia Debt Recovery LLC dba Genesis —Phoenix, AZ
- $20 - $40 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid training
- AD&D insurance
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PATIENT FINANCIAL SERVICE REPRESENTATIVE
Gastro Care Partners —Phoenix, AZ
- $18 - $22 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Contact Us, Collections Representative
Blitt and Gaines, P.C. —Phoenix, AZ
- Microsoft Outlook
- Computer literacy
- Mid-level
- Profit sharing
- Paid holidays
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Billing Specialist (Remote)
Champion Tax Relief, Inc. —Phoenix, AZ
- $23 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
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10d
Collections Representative (AZ, 8/10 Start Date)
Progressive Leasing —Glendale, AZ
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Customer Service Representative
Shop Harbour —Phoenix, AZ
- $25 - $27 an hour
- Extended hours
- Residential
- Continuous improvement
- 1 year
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Billing Solutions Coordinator
LifeStance Health —Scottsdale, AZ
- $19 - $20 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Remote Collections (MST preferred)
Transworld Systems Inc. —Phoenix, AZ
- $15 - $16 an hour
- Full-time
- High school diploma or GED
- Entry level
- Paid training
- Paid holidays
12d
Client Services Representative II
Bank of America —Phoenix, AZ
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
AR Representative
Concentra —Phoenix, AZ
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Commuter assistance
- Disability insurance
8d
Client Service Representative (Hybrid)
Broadridge —Phoenix, AZ
- $60,000 - $75,000 a year
- Email
- Finance
- Analysis skills
- Experience equivalent to degree accepted
Collections Specialist
State Collection Service —Phoenix, AZ
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- Military encouraged
- Organizational skills
- Profit sharing
- Health savings account
Quick Apply
Onsite Collections Representative - Phoenix, AZ
Transworld Systems Inc. —Phoenix, AZ
- $18 - $23 an hour
- Full-time
- In person
- High school diploma or GED
- In-person
- No travel
- Paid training
- Paid holidays
Customer Service Representative
Source of Hope —Goodyear, AZ
- From $19 an hour
- Part-time
- Bilingual
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Paid sick time
Quick Apply
Accounts Receivable Representative
Cintas —Phoenix, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- AD&D insurance
Call Center Representative - Collections
ASK Consulting —Tempe, AZ
- Up to $19 an hour
- Temporary
- Spanish
- Customer service
- Administrative experience
Quick Apply

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Collections Representative

Stellantis Financial Services US -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Referral program
Prescription drug insurance

Qualifications

Mid-level
1 year

Full Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes telephone, automated dialer, and written correspondence in a fast-paced goal-oriented collections department. Provides customer service regarding collection issues and available collection programs. Accountable for reducing delinquency for assigned accounts.

Essential Job Duties and Responsibilities:

Confers with customers by telephone in an attempt to collect current and past due payments, determines the reason for delinquency, and updates customer information.
Confirms account holder by following safeguards procedures on every call.
Documents conversations and arrangements accurately in the collection system.
Adheres to collection standards of conduct policy on all accounts including third parties.
Treats all contacts in a courteous and professional manner.
Reviews customers’ files and offers programs to qualified customers to minimize delinquency.
Uses established procedures to make effective use of extensions and due dates to changes to resolve delinquent accounts.
Utilizes collection skip tools to locate accounts leading to resolution.
Recommend accounts for repossession or legal action.
Maintains delinquent rates at or below objectives.
Meet daily and weekly production goals (Calls and dollars collected)
Compliance with all company policies and procedures.
This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
All other duties assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience
- - Minimum 2 years customer facing related experience and/or 1 year collection-related experience.
Education – requirements and/or certifications
- - High school diploma/GED
- Must have reliable transportation and live within a commutable distance of one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ

Qualifications Preferred:

Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements
Ability to recognize problems, resolve or escalate as needed, including using a variety of talk-offs to convince the customer to make a payment
Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers
Multi-task in a high energy standard office and/or home environment
Knowledge of and compliance with the Fair Debt Collection Practices Act, local, state, and federal collection laws.

Physical Requirements:

Complete for your position – e.g. periods of sitting, standing, walking, close vision for computer work, speaking, hearing, driving if required. Reach, lift and/or move up to 10 lbs. Reasonable accommodations will be reviewed upon request.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

Salary and Benefits:
At Stellantis Financial Services, you can make a difference in a critical role within our high-performing culture. We offer career development opportunities, competitive pay, and a comprehensive benefits package, including:

Pay Rate: $19–$24/hour, based on experience and skills
Start Date: Our next onboarding class is scheduled to begin August 10, 2026
Potential Bonus: Performance-based monthly bonus opportunities
Supplemental Pay: Referral bonuses
Flexibility: High-performing associates can create their own weekly work schedules
Hybrid Work Arrangement: When not working remotely, enjoy office spaces with breathtaking views
Dress Code: Comfortable, casual work environment
Language Skills: Spanish-speaking skills are valued and rewarded, but not required

Benefits Include:

Retirement plan - 401(k) match
Health insurance (medical, dental, vision, and prescription coverage) and savings/spending accounts
Virtual office visits
Employee Assistance and Wellness programs
Company-provided life and disability insurance
Supplemental insurance options (life, critical illness, auto, pet, identity theft, and legal services)
Tuition reimbursement
Paid time off (holidays, flexible vacation, and sick time)
Vehicle discounts for loans or leases

Quick Apply

Refine Your Search

customer service collections representative jobs in phoenix az

Collections Representative

Customer Service Representative (Remote AZ)

Customer Service Representative, AZ (8/17 Start)

Mobile Drug Test Collector

Collections Representative

PATIENT FINANCIAL SERVICE REPRESENTATIVE

Contact Us, Collections Representative

Billing Specialist (Remote)

Collections Representative (AZ, 8/10 Start Date)

Customer Service Representative

Billing Solutions Coordinator

Remote Collections (MST preferred)

Client Services Representative II

AR Representative

Client Service Representative (Hybrid)

Collections Specialist

Onsite Collections Representative - Phoenix, AZ

Customer Service Representative

Accounts Receivable Representative

Call Center Representative - Collections

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