Top 59 Customer support coordinator Jobs in Phoenix Az

Service Coordinator
Nanoscience Instruments —Phoenix, AZ
- Full-time
- Background check
- Customer service
- Data analysis skills
- Health savings account
- Health insurance
Quick Apply
Entry-Level Client Services Coordinator
ACC Insurance Agency —Phoenix, AZ
- $25.81 - $31.08 an hour
- Part-time
- Hybrid work
- Computer literacy
- Office
- Administrative experience
- Paid training
- Health insurance
Quick Apply
2d
Patient Intake Coordinator
Envita Medical Centers LLC —Scottsdale, AZ
- $25 - $27 an hour
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Quick Apply
6d
Intake Coordinator-ABA
The Treetop ABA Therapy —Phoenix, AZ
- $45,000 - $60,000 a year
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Customer Support Coordinator
Crafco —Phoenix, AZ
- $45,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Office
- Profit sharing
- Disability insurance
Quick Apply
9d
Client Services Coordinator
Prime Source Printing & Promotional —Tempe, AZ
- $20 - $25 an hour
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Dedicated Coordinator
Commercial Fire Protection, Inc. —Phoenix, AZ
- $22 - $30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
BRANCH COORDINATOR
Apria Healthcare LLC —Phoenix, AZ
- $20 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
Quick Apply
6d
Care Coordinator
Oshi Health —Phoenix, AZ
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Sr. Client Concierge Coordinator
Cardone Ventures —Scottsdale, AZ
- $60,000 - $75,000 a year
- Email
- Mid-level
- Office
- Team management
- Health insurance
- Dental insurance
Quick Apply
Support Services Coordinator
ABACUS —Phoenix, AZ
- Mid-level
- Office
- Continuous improvement
Quick Apply
12d
Customer Service Coordinator
Global Lending Services —Tempe, AZ
- Overtime
- Office
- High school diploma or GED
- Organizational skills
Quick Apply
CSR - Coordinator (Client Support Rep)
Langston Security & Integration, LLC —Peoria, AZ
- $20 - $26 an hour
- Full-time
- Background check
- Mid-level
- Office
Accommodations Coordinator II
Aramark —Phoenix, AZ
- Classroom
- Mid-level
- High school diploma or GED
2d
Client Services Coordinator
Bonding Solutions, LLC —Mesa, AZ
- $56,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid training
- On-the-job training
Quick Apply
Billing Solutions Coordinator
LifeStance Health —Scottsdale, AZ
- $19 - $20 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
14d
CareIQ Service Coordinator I
CorVel Corporation —Phoenix, AZ
- $15.61 - $23.82 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
18h
Account Coordinator | Team Lima
Team Velocity —Glendale, AZ
- From $48,000 a year
- Online Application
- Communication skills
- Entry level
- Under 1 year
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator (Hybrid Remote)
Ziehm Orthoscan —Scottsdale, AZ
- Overtime
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Field Service Coordinator, Phoenix (On-Site)
Sumitomo shi Cryogenics Of America Inc —Phoenix, AZ
- $50,000 - $75,000 a year
- Microsoft Excel
- Writing skills
- ERP systems
Quick Apply

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Service Coordinator

Nanoscience Instruments
Phoenix, AZ

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Interpersonal skills
Customer service
Attention to detail
Organizational skills
Customer support

Full Job Description

Company Overview
Nanoscience Instruments specializes in the sale and servicing of advanced scientific instrumentation utilized by universities, research institutions, startups, government agencies, and military laboratories. Our diverse portfolio includes electron microscopes, scanning probe microscopes, optical microscopes, and material analysis systems. We foster an informal, yet professional environment supported by a team with strong engineering and scientific backgrounds.

About Service at Nanoscience Instruments

The service department at Nanoscience Instruments is the backbone of our long-term customer relationships, ensuring that highly specialized instruments remain operational and optimized for groundbreaking research. As Service Coordinator, you sit at the heart of the operation; orchestrating the movements of our Field Service Engineers (FSEs), managing the flow of in-depot repairs and solving complex scheduling puzzles to meet Service Level Agreements (SLAs). In this fast-paced role, you provide a seamless support experience that allows our customers to focus on their science while we handle the technical upkeep of their most valuable laboratory assets.

Job Summary

The Service Coordinator is responsible for coordinating onsite and in-depot service activities while serving as a primary point of contact for customers throughout the service process. This role works directly with customers and Field Service Engineers (FSEs) to schedule preventative maintenance services, manage service appointments, provide status updates, and ensure timely communication from initial request through service completion.

Using the company CRM system, the Service Coordinator proactively identifies customers due for preventative maintenance and schedules service visits based on customer needs, service priorities, and technician availability. This role plays a key part in maintaining preventative maintenance compliance, supporting efficient service operations, and delivering responsive, professional customer experience. This role supports customers using advanced scientific instrumentation and requires a high level of professionalism, organization, and customer focus.

Success in this position requires strong communication, organization, and relationship management skills, along with the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is detail-oriented, proactive, customer-focused, and able to adapt quickly to changing schedules and service demands.

Key Responsibilities

Act as the lead point of contact for service scheduling, preventative maintenance coordination, and service updates
Analyze CRM data to proactively reach out to customers and secure appointments for upcoming preventative maintenance visits
Synchronize onsite visits and in-depot repairs by balancing customer requirements with Field Service Engineer (FSE) availability
Manage customer expectations regarding scheduling, service timing, and completion updates
Oversee the integrity of the CRM by maintaining accurate customer records, active work orders, and real-time scheduling data
Prioritize service activities based on preventative maintenance schedules, urgency, SLAs, and technician availability
Collaborate with service, logistics, and service operations teams to support efficient service execution
Adjust schedules as needed to accommodate customer requests, emergencies, or service delays
Build and maintain positive customer relationships through professional and responsive communication
Support overall customer satisfaction by ensuring a seamless service experience throughout the service process

Preferred Qualifications

Previous experience in service coordination, dispatching, customer support, or field service operations
Experience working with CRM and scheduling systems
Strong organizational skills with the ability to manage multiple priorities simultaneously
Excellent verbal and written communication skills
Ability to work effectively with both technical and non-technical customers
Strong attention to detail and problem-solving skills
Ability to work independently while collaborating effectively across teams

Other Requirements

Candidate must be legally authorized to work in the United States without employer sponsorship now or in the future.

This is a Full-Time, Onsite role

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in service coordination, dispatching, customer support or field service operations?
What is your experience with CRM and scheduling systems?

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in phoenix az

Service Coordinator

Entry-Level Client Services Coordinator

Patient Intake Coordinator

Intake Coordinator-ABA

Customer Support Coordinator

Client Services Coordinator

Dedicated Coordinator

BRANCH COORDINATOR

Care Coordinator

Sr. Client Concierge Coordinator

Support Services Coordinator

Customer Service Coordinator

CSR - Coordinator (Client Support Rep)

Accommodations Coordinator II

Client Services Coordinator

Billing Solutions Coordinator

CareIQ Service Coordinator I

Account Coordinator | Team Lima

Service Coordinator (Hybrid Remote)

Field Service Coordinator, Phoenix (On-Site)

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