Top 43 Enterprise application support analyst 1 Jobs in Phoenix Az

Enterprise Application Support Analyst 1
Choice Hotels —Scottsdale, AZ
- Extended hours
- Computer Science
- Research
- Office
- Paid jury duty
- Paid holidays
Enterprise Systems Analyst
Intel —Phoenix, AZ
- $105,300 - $175,210 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
EHR Help Desk Analyst
Southwest Human Development Inc —Phoenix, AZ
- CPR Certification
- HIPAA
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
Senior IT Customer Support
KBR —Chandler, AZ
- $96,000 - $135,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
21h
ERP Role and Workflow Analyst I/II
City of Mesa, AZ —Mesa, AZ
- $67,291.74 - $113,033.02 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
Budget Planning Operations Analyst
Arizona State University —Tempe, AZ
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Relocation assistance
9d
Security Governance, Risk & Compliance Analyst
Make-A-Wish America —Phoenix, AZ
- $76,300 - $92,000 a year
- Monday to Friday
- Remote
- Computer science
- Microsoft Excel
- Computer Science
- Health savings account
- Paid holidays
Analyst, Systems Analysis
paypal —Scottsdale, AZ
- $157,934 - $189,500 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Mid-level
- Health insurance
- Paid time off
5d
Department Systems Analyst / Programmer II
City of Scottsdale —Scottsdale, AZ
- $85,259.20 - $115,148.80 a year
- 8 hour shift
- Remote
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
2d
Software Engineer - SharePoint / Power Platform
PNC Financial Services Group —Phoenix, AZ
- Full-time
- Computer science
- Azure
- Computer Science
- Wellness program
- Health savings account
Fair and Responsible Banking Analyst –Testing Program Governance
U.S. Bank National Association —Tempe, AZ
- $98,175 - $115,500 a year
- Full-time
- Microsoft Excel
- 6 years
- Office
- Paid holidays
- Disability insurance
8d
Quality Assurance Analyst III- Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- Full-time
- Computer Science
- Word processing
- Computer literacy
Senior Insider Risk & AI Security Analyst/ Engineer IV
Edward Jones —Tempe, AZ
- $101,700 - $173,200 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
- Profit sharing
- Health savings account
Senior Security Analyst
Edward Jones —Tempe, AZ
- $86,300 - $146,700 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Analysis skills
- Profit sharing
- Health savings account
8d
Automation Test Engineer
Select Minds LLC —Phoenix, AZ
- $100,000 - $104,000 a year
- Full-time
- 5 years
- Java
- US work authorization
- Opportunities for advancement
Quick Apply
12d
Supply Chain Digital Solutions Analyst (Business Systems Analyst, Sr.)
APS —Phoenix, AZ
- Azure
- Bachelor of Science
- Research
2d
Oracle Fusion Business Transformation Analyst / Senior / Consultant
APS —Phoenix, AZ
- Microsoft Word
- Bachelor of Science
- Analysis skills
6d
IT Database Senior Analyst
City of Chandler —Chandler, AZ
- $98,696.00 - $143,083.20 a year
- Weekends as needed
- Background check
- Clean driving record
- Azure
- Wellness program
- Paid holidays
7d
Asset Management Analyst II
HonorHealth —Phoenix, AZ
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
IT Programmer Senior Analyst
City of Chandler —Chandler, AZ
- $98,696.00 - $143,083.20 a year
- Full-time
- Hybrid work
- Computer Science
- Pass drug screening
- Analysis skills
- Wellness program
- Paid holidays
2d

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enterprise application support analyst 1 jobs near phoenix az

Enterprise Application Support Analyst 1

Choice Hotels -
Scottsdale, AZ

Apply Now

Job Details

Full-time

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Content creation for technical audiences
Bachelor's degree in information technology
Computer Science
Responding to infrastructure failures
Linux support
PCI
Technical documentation
Incident report management
Enterprise software
Triage
IT system monitoring
Incident management software
AI tools proficiency
Public Cloud
Research
SOX
Windows
Incident Escalation
SQL
AWS
Analysis skills
Bachelor's degree
Hospitality industry experience
Distributed systems
Log analysis tools
Customer support ticket management
ServiceNow
Application Maintenance
Network routing
SSH

Full Job Description

** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office **

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Support Analyst 1 in the Enterprise Application Support team in IT Operations. The Enterprise Application Support Analyst provides 2nd level technical support for Choice Hotels’ business processes and applications. In this role, you’ll be a key contributor to the second-level technical support of Choice Hotels’ enterprise applications and business processes. You’ll investigate, research, and analyze a wide range of enterprise systems to resolve service requests, incidents, and disruptions—ensuring smooth and efficient operations across the organization.

Are you the critical thinking self-starter that thrives in a collaborative, team-oriented environment? We invite you to apply today for our Enterprise Application Support Analyst 1 role today and #MakeItYourChoice.

Your Responsibilities

Provide second‑level support for enterprise applications and distributed systems through investigation, replication, and troubleshooting.
Analyze logs, execute database queries, review system‑to‑system data flows, and access servers to diagnose issues.
Manage incidents and service requests within defined priorities and SLAs using ServiceNow.
Participate in critical incidents, providing investigative analysis and technical support.
Monitor application availability and performance using enterprise monitoring tools (e.g., Grafana, OpenSearch).
Perform real‑time incident triage and escalate complex issues to senior team members as appropriate.
Serve as an incident responder during high‑severity outages, supporting incident command and coordination efforts.
Collaborate with Network Operations, Service Desk, and Engineering teams to resolve cross‑platform issues.
Maintain working knowledge of enterprise environments, including Windows, Linux/Unix, cloud‑hosted systems, and foundational networking concepts.
Participate in after‑hours on‑call rotation and respond to emergency requests in accordance with Choice Hotels’ on‑call policies.

Your Experience, Skills & Competencies

Minimum of 1 year of related technical support or IT operations experience.
IT certification or bachelor’s degree in information technology, Computer Science, or a related field or an equivalent combination of education and relevant work experience.
Experience using ticketing systems (preferably ServiceNow) to track, document, and resolve incidents and service requests.
Experience creating and maintaining technical documentation.
Experience in the hotel or hospitality industry is preferred.
Experience using AI productivity tools (e.g., Copilot, ChatGPT, or similar).
Basic knowledge of PCI and SOX audit concepts.

Technical Skills

Strong troubleshooting and analytical skills.
Foundational knowledge of AWS and Linux/Unix administration utilities.
Basic SQL knowledge or willingness to learn (MS SQL Server, MySQL, Oracle).
Experience with monitoring and logging tools (Grafana, OpenSearch; exposure to Prometheus, Thanos, or similar preferred).
Ability to SSH into Linux/Unix systems and review configuration and log files.
Familiarity with incident severity models and SLA enforcement.
An Understanding of networking concepts, including routing, switching, and VPNs.
Strong written and verbal communication skills.

Additional Skills & Competencies

Ability to work flexible schedules, including extended hours as business needs dictate.
Ability to participate in a 24x7 support environment.
Ability to prioritize and resolve technical issues efficiently.
Ability to continuously learn and improve technical, product, and service skills.
Passion for contributing to a growing knowledge network and continuous improvement culture.

Your Team

This is an individual contributor role that will report to the Enterprise Application Support Manager. You will have 8 peer teammates and collaborate with cross functional departments on a regular basis.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Apply Now

Refine Your Search

enterprise application support analyst 1 jobs in phoenix az

Enterprise Application Support Analyst 1

Enterprise Systems Analyst

EHR Help Desk Analyst

Senior IT Customer Support

ERP Role and Workflow Analyst I/II

Budget Planning Operations Analyst

Security Governance, Risk & Compliance Analyst

Analyst, Systems Analysis

Department Systems Analyst / Programmer II

Software Engineer - SharePoint / Power Platform

Fair and Responsible Banking Analyst –Testing Program Governance

Quality Assurance Analyst III- Hybrid

Senior Insider Risk & AI Security Analyst/ Engineer IV

Senior Security Analyst

Automation Test Engineer

Supply Chain Digital Solutions Analyst (Business Systems Analyst, Sr.)

Oracle Fusion Business Transformation Analyst / Senior / Consultant

IT Database Senior Analyst

Asset Management Analyst II

IT Programmer Senior Analyst

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