Top 23 Funeral home Jobs in Phoenix Az

Customer Care Representative
AquaCrossings —Tempe, AZ
- $20 - $22 an hour
- Weekends as needed
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Funeral Services Assistant (part-time)
Mariposa Gardens Memorial Park and Funeral Care —Mesa, AZ
- Part-time
- Clean driving record
- Sales
- Office
Quick Apply
10d
Funeral Service Assistant (part time)
Surprise Funeral Care —Surprise, AZ
- Part-time
- Clean driving record
- Sales
- Office
Quick Apply
TRANSPORT DRIVER
Mortuary Transport Services —Phoenix, AZ
- Full-time
- Heavy lifting
- Driver's License
- Communication skills
- Paid training
- On-the-job training
Quick Apply
6d
Sales Manager
Resthaven Funeral Home & Cemetery and Resthaven Memorial Park Crematory —Phoenix, AZ
- $89,800 - $149,500 a year
- Full-time
- Clean driving record
- Mid-level
- Office
Quick Apply
Part Time Funeral Service Associate
Diocese of Phoenix Catholic Cemeteries & Funeral H —Mesa, AZ
- Part-time
- Spanish
- Customer service
- English
- Flexible schedule
Quick Apply
Sales Professional - Inside Sales
Sunland Memorial Park —Sun City, AZ
- $50,000 - $100,000 a year
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
Quick Apply
Maintenance Worker
Phoenix Memorial Park and Mortuary —Phoenix, AZ
- Full-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Cremationist
After Services, Inc. —Mesa, AZ
- $20 - $25 an hour
- Weekends as needed
- Mid-level
- Office
- Cleaning
Licensed Funeral Director
Family Burial —Mesa, AZ
- $900 - $1,500 a week
- Part-time
- Heavy lifting
- Customer service
- Mid-level
Quick Apply
Sales Professional - Inside Sales
Mariposa Gardens Memorial Park —Mesa, AZ
- $50,000 - $100,000 a year
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
Quick Apply
Inside Sales Professional, Holy Cross Catholic Cemetery & Funeral Home, Avondale, Arizona
Diocese of Phoenix Catholic Cemeteries & Funeral H —Avondale, AZ
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
Responsible Licensed Funeral Director
Avenidas Funeral Chapel —Avondale, AZ
- From $24,000 a year
- Part-time
- Hybrid work
- Management
- OSHA
- Mid-level
- Flexible schedule
Quick Apply
4d
Community Service Counselor (Outside Mission & Care Representative)
Diocese of Phoenix Catholic Cemeteries & Funeral H —Phoenix, AZ
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
Licensed Funeral Director/Embalmer
Messinger Mortuary —Scottsdale, AZ
- $43,680 - $65,000 a year
- Full-time
- Clean driving record
- Mid-level
- Windows
- Health savings account
- Health insurance
Quick Apply
Mortuary Science Adjunct - CGCC
Chandler-Gilbert Community College —Chandler, AZ
- $1,143 a month
- Temporary
- Classroom
- Mid-level
- Master's degree
Foreman of Grounds
Diocese of Phoenix Catholic Cemeteries & Funeral H —Mesa, AZ
- Urgently hiring
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
Automotive Mechanic
Mortuary Transport Services —Phoenix, AZ
- From $20 an hour
- Full-time
- Mid-level
- Electrical experience
- Power tools
Quick Apply
5d
Transfer Specialist
Dignity Memorial —Phoenix, AZ
- Weekends as needed
- Clean driving record
- Computer literacy
- Maintenance
Quick Apply
Maintenance Worker
Greenwood Memory Lawn Mortuary, Cemetery & Crematory —Phoenix, AZ
- Full-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply

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funeral home jobs near phoenix az

Customer Care Representative

AquaCrossings -
Tempe, AZ

Quick Apply

Job Details

Full-time
$20 - $22 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Referral program

Qualifications

Visitor query response
Google Sheets
Email customer support
Maintaining an organized workspace
Phone communication
Payment processing
Operations coordination
Customer order taking
Service scheduling
Greeting customers
Filing
Answering guest questions
Managing clients in a customer support role
Pet care appointment scheduling
Video communication
Communication with pet owners
Order tracking
Clean workspace maintenance
Gmail
Suggestive selling
Communication skills
Entry level
Office phone management
Office record organization

Full Job Description

About Us

AquaCrossings is Arizona’s leader in water-based pet cremation. We help families and veterinary teams navigate the aftercare process with professionalism, compassion, and clear communication. We’re looking for a Customer Care Representative, a customer service role focused on guiding clients, answering questions, and ensuring a smooth, respectful aftercare experience from start to finish.

About the Role

This position is a blend of customer service, scheduling, and keepsake coordination. You’ll answer calls, assist walk-ins, support veterinary partners, and help clients understand their service options. You’ll also handle everyday administrative work like payments, logs, and scheduling. Your goal is simple: make the aftercare process easy to understand and provide a calm, reliable point of contact for our clients.

This is a frontline role, but with an added focus on clarity, attentiveness, and professionalism.

Key Responsibilities

Customer Support & Communication

Answer incoming calls and provide clear information about services, timelines, and next steps.
Make outbound calls to confirm services submitted through veterinary partners.
Assist visitors and support them through pickups, drop-offs, and general inquiries.
Communicate with empathy while staying consistent, professional, and confident.

Aftercare Coordination

Explain available service options, keepsakes, and upgrades in a simple, informative way.
Help clients choose memorial items and record their selections accurately.
Support keepsake and service upgrades through consultative, non-pushy communication.

Front Desk & Administrative Tasks

Schedule appointments, pickups, and drop-offs using internal systems.
Process payments, update logs, and complete daily paperwork.
Track keepsake orders and ensure accuracy across forms and records.
Maintain organized, updated notes for internal teams.

Facility & Team Support

Help keep the front desk area clean, orderly, and welcoming.
Work closely with the operations team to ensure smooth handoffs and clear communication.
Participate in a culture of professionalism, consistency, and reliable service.

What You Bring

Customer service experience (front desk, call center, retail, medical/vet, hospitality, etc.).
Strong communication skills and a steady, friendly demeanor.
Ability to learn processes, follow steps accurately, and stay organized.
Comfort explaining keepsake options and service upgrades.
Ability to handle sensitive conversations with maturity and composure.
Weekend availability as part of a rotating schedule.
Dependability, professionalism, and a positive attitude.

Bonus

If you’d like to stand out, send a 30–60 second video introducing yourself and sharing why you’d be a great fit.
Email your resume and video to [email protected].

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

What’s the best phone number and email to reach you?
Are you comfortable using different software platforms, and are you proficient in Google Sheets and Gmail?
Are you available to work on weekends?

Work Location: In person

Quick Apply

Refine Your Search

funeral home jobs in phoenix az

Customer Care Representative

Funeral Services Assistant (part-time)

Funeral Service Assistant (part time)

TRANSPORT DRIVER

Sales Manager

Part Time Funeral Service Associate

Sales Professional - Inside Sales

Maintenance Worker

Cremationist

Licensed Funeral Director

Sales Professional - Inside Sales

Inside Sales Professional, Holy Cross Catholic Cemetery & Funeral Home, Avondale, Arizona

Responsible Licensed Funeral Director

Community Service Counselor (Outside Mission & Care Representative)

Licensed Funeral Director/Embalmer

Mortuary Science Adjunct - CGCC

Foreman of Grounds

Automotive Mechanic

Transfer Specialist

Maintenance Worker

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