Overview
We are: Paranoia Quest Escape The Room Tempe! We offer high quality themed escape rooms, complete with live actor and immersive puzzle technology. Our mission is to transport players into a new reality that we create and make them the star of the story.
You are: You are a game master, storyteller, adviser, actor, problem solver, handyman. Honest and driven individual who is customer service focused and wants to experience growth and expansion. This position is best suited for individuals who are good with crowds and can interact and engage with different types of people. If you're an actor, student, or someone that enjoys escape rooms, this job is for you.
Responsibilities: You act the roll of a Quest Video trainer, who's job it is to train employees (Customers) on jobs around Quest video eventually leading to Quest Videos Cinematic Portal Technology(Escape Rooms). You will interact with the groups, which includes video monitoring, giving clues, team photos, and more. We are looking for quick learners with strong attention to detail, but most importantly, applicants should have a knack for hospitality and customer service.
Qualifications and Skills
Acting experience is a must or ability to role play. We are looking for outgoing and energetic individuals.
Duties
- Manage and facilitate interactive games and activities for guests
- Provide excellent customer service by engaging with players and ensuring a positive experience
- Enforce game rules and safety protocols to maintain a fun and safe environment
- Handle cash transactions and maintain accurate records
- Assist with event management, including setup, coordination, and breakdown
- Utilize conflict management skills to address any issues that may arise during gameplay
- Conduct public speaking engagements to introduce games and provide instructions
- Collaborate with the team to deliver high-quality guest services
Experience
Required:
- Strong background in customer service or hospitality
- Excellent communication and interpersonal skills
- Ability to handle cash transactions accurately
Join us in creating exciting experiences for our guests and be part of a fun and engaging team environment as a Game Master.
Job Type: Part-time
Pay: From $15.15 per hour
Benefits:
Application Question(s):
- Do you have any commitments that might prevent you from working certain shifts or hours?
- What are your hobbies, and what activities do you like to do in your leisure time?
- Why do you want to work at Paranoia Quest?
- If hired, how would you contribute to the player experience?
- How well do you do in situations that things don't go to plan?
- Have you ever played an escape room? What did you think of the experience?
- Working in the entertainment industry our busiest times are holiday seasons. Do you have any issues working around the holidays?
- How many hours are you looking for?
- Do you have any talents, experience or skills outside of acting that may come in handy in designing or helping build escape rooms puzzles and rooms?
- How do you feel about acting and playing the role of a Quest Video store manager or trainer?
- How long would your commute be to our location?
Ability to Commute:
- Tempe, AZ 85284 (Required)
Work Location: In person