Top 369 Help desk Jobs in Phoenix Az

IT Support Specialist
Propersys —Phoenix, AZ
- $55,000 - $70,000 a year
- Full-time
- Computer Science
- ERP systems
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
11d
IT Support Technician
A1 Garage Door Service —Phoenix, AZ
- $26.44 - $28.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Desktop Support Specialist - Level II - Bilingual
Gothic Landscape, Inc. —Tempe, AZ
- $30 - $32 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
3d
Part Time Onsite IT Support
Miles IT —Phoenix, AZ
- $30 an hour
- Part-time
- Spanish
- Mid-level
- Windows
- Flexible schedule
Level 2 Support Engineer
All Copy Products —Tempe, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
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IT Help Desk
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17 - $24 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Technician
Updike Distribution Logistics LLC —Phoenix, AZ
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
14d
IT Support Technician I
Arizona District Court —Phoenix, AZ
- $51,633 - $83,960 a year
- Office
- Entry level
Associate Analyst/Analyst, IT Help Desk
American Airlines —Phoenix, AZ
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
2d
Service Delivery Consultant
ADP —Tempe, AZ
- Full-time
- Writing skills
- Mid-level
- Mentoring
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
16h
JR IT Help Desk Specialist- 9:30am-6pm
FM Industries —Phoenix, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
10d
Technical Product Support - EdTech
Securly —Phoenix, AZ
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
2d
IT Help Desk Technician (Level I)
Inventiv Technologies, LLC —Scottsdale, AZ
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Desktop Specialist
Salt River Project —Tempe, AZ
- Hybrid work
- Office
- High school diploma or GED
- Analysis skills
- Disability insurance
- Health insurance
4d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Hybrid Level 2 Help Desk Support Technician (MSP)
Kates Technology, Inc. —Scottsdale, AZ
- $50,000 - $65,000 a year
- Full-time
- Remote
- Google Workspace
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
IT Support Technician I
U.S. District Court - District of Arizona —Phoenix, AZ
- $51,633 - $83,960 a year
- Online Application
- Microsoft Outlook
- Word processing
- Pass drug screening

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IT Support Specialist

Propersys -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Microsoft Windows Server
Computer operation
Technical documentation
Spreadsheets
ERP systems
Windows
Bachelor's degree
Computer networking
Network support
IT
Productivity software
CompTIA A+
MCTS
IT department experience
VPN

Full Job Description

Description

Propersys Corporation serves the semiconductor industry with high precision equipment, systems, and services. We support semiconductor fabrication customers through professional facility turnkey projects and system engineering services. As the company continues to grow, we are looking for talented members to join our internal IT team.

What you will be doing:

As an IT Support Specialist, you will provide day-to-day IT operational support and administrative processes. This role supports employee helpdesk requests, laptop setup, account administration, software/license tracking, SaaS vendor documentation, ERP voucher entry for SaaS invoices, and onboarding/offboarding activities.

What we are looking for:

You are an organized, proactive, and service-minded IT support professional who enjoys helping employees while keeping internal IT operations structured and accurate. You are comfortable handling day-to-day support requests, following established procedures, managing documentation, tracking open tasks, and coordinating with multiple departments. You take pride in maintaining accurate records for hardware assets, software subscriptions, licenses, vendor documents, renewal timelines, and user access. You are detail-oriented, reliable, and comfortable balancing hands-on IT support with administrative follow-up. You enjoy keeping processes organized, helping teams stay accountable, and supporting a smooth and compliant IT operation.

Responsibilities

Provide first-line IT support for employees, including password resets, account access issues, basic troubleshooting, and software support.
Prepare, configure, assign, and track laptops, monitors, peripherals, and other IT equipment.
Support employee onboarding, offboarding, and role changes by coordinating equipment, accounts, licenses, and access updates.
Maintain hardware asset records, software lists, license assignments, software owners, renewal dates, vendor contacts, and support notes.
Track SaaS-related information, including automation capabilities, admin access, license counts, and subscription details.
Maintain SaaS vendor documents, including contracts, quotes, invoices, renewal timelines, cancellation notice deadlines, and approval records.
Enter and track SaaS-related invoice and advance payment voucher records in the ERP system, including supporting documents and approval status.
Coordinate with IT, HR, accounting, procurement, vendors, and internal software owners as needed.
Maintain IT procedures, checklists, documentation, and internal knowledge records.
Assist with periodic license reviews, access reviews, asset verification, audit preparation, and IT operational improvement activities.

Qualifications

Associate degree, technical certificate, or equivalent hands-on IT support experience required.
Bachelor’s degree in information systems, Business Administration, Operations, Computer Science, or a related field is welcome but not required.
1–3 years of IT support, helpdesk, desktop support, operations, procurement, or administrative experience.
Strong organizational, documentation, and follow-up skills.
Comfortable working with spreadsheets, inventory records, software lists, and operational tracking documents.
Basic understanding of laptops, Windows, Microsoft Office / Microsoft 365, user accounts, and common workplace IT issues.
Strong verbal and written communication skills.
Detail-oriented, reliable, and able to manage multiple requests professionally.

Preferred qualifications

Experience with Microsoft 365 administration or similar business software platforms.
Familiarity with software licensing, SaaS subscriptions, vendor records, or renewal tracking.
Experience with ERP systems, invoice entry, procurement support, or payment voucher documentation.
Experience supporting onboarding/offboarding, asset tracking, or access review processes.
Familiarity with SSO, user provisioning, or basic identity administration.
Relevant IT certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Fundamentals, Microsoft improvements.
Bilingual in Mandarin and English is a plus.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Compensation Package:

Bonus opportunities
Holiday pay

Application Question(s):

Will you require visa sponsorship from Propersys in the future?

Ability to Relocate:

Phoenix, AZ 85085: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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