Top 18 Help desk analyst Jobs in Phoenix Az

IT Service Desk Analyst
Master Electronics —Phoenix, AZ
- $24 - $28 an hour
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
13d
IT Service Desk Analyst
EMCOR Building Services —Tempe, AZ
- $27 - $34 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Windows
1d
Service Desk Analyst
StrongMind —Chandler, AZ
- Full-time
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Quick Apply
6d
BUSINESS ANALYST
State of Arizona —Phoenix, AZ
- $52,221.31 - $100,415.95 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
3d
Associate Endpoint Engineer
Dutch Bros Coffee —Tempe, AZ
- Full-time
- Computer Science
- Computer literacy
- English
Associate Endpoint Engineer
Dutch Bros —Tempe, AZ
- Full-time
- Computer Science
- Computer literacy
- English
Business Systems Analyst I
Kenco —Litchfield Park, AZ
- Full-time
- Computer science
- Computer Science
- SQL
- Paid parental leave
- Health savings account
BUSINESS ANALYST SENIOR
State of Arizona —Phoenix, AZ
- $65,968 - $120,532 a year
- Full-time
- Microsoft Excel
- Writing skills
- Office
- Paid parental leave
- Paid holidays
3d
IT System Admin
Hadrian Automation —Mesa, AZ
- $91,000 - $109,000 a year
- Full-time
- Computer Science
- System design
- Mid-level
- Health insurance
- Dental insurance
Quality Assurance Analyst
Benelynk —Phoenix, AZ
- $70,000 - $80,000 a year
- Full-time
- Remote
- Microsoft Excel
- Writing skills
- Pass drug screening
- Health insurance
- Dental insurance
6d
Application Delivery Specialist
Dutch Bros —Tempe, AZ
- Full-time
- Writing skills
- English
- Mid-level
SIS Business Analyst II (Level 2)
Edupoint Educational Systems LLC —Mesa, AZ
- Extended hours
- Mid-level
- Office
- 3 years
- Free parking
- Wellness program
Quick Apply
Application Delivery Specialist
Dutch Bros Coffee —Tempe, AZ
- Full-time
- Writing skills
- English
- Mid-level
EPIC Configuration Analyst - Expert
Presbyterian System Services —Phoenix, AZ
- $100,152.00 - $175,718.40 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
7d
UX Researcher Senior
Arizona State University —Scottsdale, AZ
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Management
- Office
- Relocation assistance
- Health insurance
3d

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IT Service Desk Analyst
Master Electronics —Phoenix, AZ
You’ll combine technical troubleshooting with strong communication and customer service skills to resolve issues, keep teams productive, and create a positive…
$24 - $28 an hour
13d
IT Service Desk Analyst
EMCOR Building Services —Tempe, AZ
Provide end user support for all field offices, traveling to the field offices when required. From mechanical construction and site-based facility management…
$27 - $34 an hour
1d

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Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
Quick Apply
3d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
This role is responsible for providing exceptional customer service, resolving common technical issues, documenting work accurately, and escalating issues…
$45,000 - $55,000 a year
Quick Apply

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help desk analyst jobs near phoenix az

IT Service Desk Analyst

Master Electronics -
Phoenix, AZ

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Job Details

Full-time
$24 - $28 an hour
13 days ago

Benefits

AD&D insurance
Paid holidays
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
401(k) matching
Employee discount
Volunteer time off
Life insurance

Qualifications

Employee onboarding
Phone communication
Technical documentation
Laptop (troubleshooting support)
In-person customer service
Peripheral setup
Hardware maintenance
Mid-level
Windows
Microsoft Office
Analysis skills
Phone customer support
Internal employee customer service
Desktop (troubleshooting support)
Customer support ticket management
Technical customer support for office equipment
Desktop administration
Communication skills
Ticketing system technical support
Office equipment system installation

Full Job Description

To be a family that uses our collective superpowers to do significant good.:

Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first point of contact employees can count on when technology gets in the way.

You’ll combine technical troubleshooting with strong communication and customer service skills to resolve issues, keep teams productive, and create a positive support experience. This is a great opportunity for someone who enjoys solving problems, helping others, and making an everyday impact across the organization.

Pay Range: $24.00 - $28.00/ Hourly

Work Authorization
At this time, we do not offer employment visa sponsorship for this role. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.

What you will do?:

Monitor and manage IT support tickets, ensuring issues are prioritized, documented, and resolved on time
Troubleshoot hardware, software, and system issues for end users
Provide support in person, remotely, by phone, or through chat
Partner with IT teams to resolve more complex technical issues
Communicate solutions clearly and help users understand how to resolve common issues
Support employee onboarding, access changes, and account updates
Set up and configure laptops, desktops, printers, scanners, and other equipment
Stay current on software, hardware, and system updates
Perform routine maintenance on company-issued equipment
Maintain and update IT documentation and support resources

What you bring to the table!:

Familiarity with Windows hardware/software and Office 365 environments
Strong analytical and problem-solving skills
Ability to multi-task with high attention to detail
Excellent communication and customer service skills for troubleshooting and issue resolution

Why do you want to work with us?:

Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy

Secure Your Future: 401(k) match program where you are vested from day-one

Invest in Your Education: Tuition assistance empowers you to further your education and career

Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more

Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies

Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups

Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones

If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness

Equal Opportunity Employer:

At Master Electronics, we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re a leading global authorized distributor of electronic components, and have been proudly family-owned for over 50 years.

What’s our secret? It’s simple: strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world-class suppliers across the globe.

We’re also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.

We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.

This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.

Apply Now

Refine Your Search

help desk analyst jobs in phoenix az

IT Service Desk Analyst

IT Service Desk Analyst

Service Desk Analyst

BUSINESS ANALYST

Associate Endpoint Engineer

Associate Endpoint Engineer

Business Systems Analyst I

BUSINESS ANALYST SENIOR

IT System Admin

Quality Assurance Analyst

Application Delivery Specialist

SIS Business Analyst II (Level 2)

Application Delivery Specialist

EPIC Configuration Analyst - Expert

UX Researcher Senior

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