Top 364 It help desk Jobs in Phoenix Az

IT Support Specialist- Tier 2
Envita Medical Centers LLC —Scottsdale, AZ
- Full-time
- Background check
- Pass drug screening
- Research
- Dental insurance
- 401(k)
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IT Engineer
Stellar Technologies Inc. —Phoenix, AZ
- $50,000 - $85,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
21h
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
SRE Analyst II
QE Solar —Scottsdale, AZ
- $60,000 - $85,000 a year
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
1d
Technical Support Specialist - Work From Home / Reside in AZ
MYTEK Network Solutions LLC —Phoenix, AZ
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Work from home
Quick Apply
IT Support Technician
CITY OF TOLLESON —Tolleson, AZ
- $24.15 - $33.82 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
IT Service Desk Analyst
Master Electronics —Phoenix, AZ
- $24 - $28 an hour
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
9d
Service Desk Technician I
GTI Fabrication —Phoenix, AZ
- $23 - $27 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Helpdesk
Willmeng Construction —Phoenix, AZ
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Helpdesk Support Specialist
ADP —Tempe, AZ
- Full-time
- Azure
- Writing skills
- Mid-level
- Paid time off
- Benefits from day one
9d
level 1 Help Desk Specialist
All Copy Products —Chandler, AZ
- $25 - $32 an hour
- Monday to Friday
- Mid-level
- Office
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Tier 1 Tech Support Help Desk
Gould Intelligent —Phoenix, AZ
- $18 - $19 an hour
- Email
- Background check
- US work authorization
- In-person
Desktop Support Specialist
HCL Technologies Limited - Business Services —Phoenix, AZ
- $54,000 - $88,000 a year
- Email
- Background check
- Mid-level
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Engineer I, OTS
Amazon.com Services LLC —Mesa, AZ
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Technician – School Systems & User Support
MGRM —Tempe, AZ
- Full-time
- Google Workspace
- Research
- Office
Quick Apply
Technician, Desktop Support, II
Carrington Mortgage Holdings —Phoenix, AZ
- $27 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
IT Help Desk Level 1
Trapp Technology —Phoenix, AZ
- $17.00 - $22.50 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
IT Assistant (Not Remote)
All Things Metal —Phoenix, AZ
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
- Profit sharing
- Health insurance
Quick Apply
Computer Tech - Leona Support Office
LEONA EDUCATION SERVICES LLC —Phoenix, AZ
- $60,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Data entry
- Paid parental leave
- Paid holidays

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it help desk jobs near phoenix az

IT Support Specialist- Tier 2

Envita Medical Centers LLC -
Scottsdale, AZ

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Network installation
IT user and group management
Data permissions
Professional ethics
Laptop (troubleshooting support)
VoIP administration
Windows
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Fiber optic systems installation
Network support
Twisted pair cables handling
Access control management
Identity and access management (IAM) solutions
Desktop administration
Ticketing system technical support

Full Job Description

Job Title: IT Support Specialist - Tier 2

Location: Scottsdale, AZ (located specifically in North Scottsdale, at East Bell Road and the 101)

Compensation: Depends on experience

Job Type: Full Time with Benefits (Life, Dental, Health, Vision, 401k)

Schedule: On-Site Monday through Friday 9 AM to 5 PM. After hours or weekend support may be needed occasionally for special projects. NO major holidays!

Position Description:
This position is responsible for providing excellent customer service, troubleshooting, triaging, and resolution or
ensuring accurate escalation of technical issues relating to PC hardware, software, and information systems. You will provide advanced helpdesk computer support to more than 200 employees at multiple locations in Arizona.

Primary Job Responsibilities:

Provide Tier 1 and Tier 2 level desktop support via phone, email, and ticketing system.
Follow and maintain documented IT procedures.
Tracks issues in our ticketing system to ensure staff needs are addressed and resolved.
Manage user accounts , permissions, and access rights in Windows Active Directory.
Participate in process improvement discussions.
Maintains excellent written and verbal communications with staff, management, and colleagues.
Utilizes our ticketing system to document, log, and escalate tickets and coordinates escalations to

appropriate technical personnel for problem resolution.

Prioritizes workloads, coordinates activities, and ensures that activities comply with our best practices.
Develops and provides subject matter expertise and analytical skills to review standard processes and

offer improvement recommendations.

Identifies, researches, and resolves technical issues.

Required qualifications to be successful in this role:

Experience with installing network cable and patch panels (terminating and testing) Ethernet and fiber.

•Proven track record of following established IT protocols and documentation.• Excellent teamwork and collaboration skills are vital to succeed in this position.

Experience working on a helpdesk team and excellent customer service skills.
3+ years of Microsoft Office365 Administration support experience.
3+ years of Tier 2 desktop support-related work experience.
3+ years of experience with troubleshooting Windows 10/11 computers.
3+ years of experience with Windows Server Active Directory, Helpdesk level (PW reset, account creations, group changes, etc.)
Experience with VOIP.
Familiarity with networking concepts (TCP/IP. DNS and DHCP).
Ability to diagnose and resolve advanced computer technical issues.
Detail oriented to keep detailed notes in service tickets.
Good organization and time management skills.
Exceptional customer service and communication skills.
Good analysis and problem resolution skills.
Must be able to multitask.
Always work for the team, no matter how busy your workload gets.
Strong Moral and Ethical Conduct.
Be able to lift 50 lbs.

Preferred Qualifications:

Excellent Documentation skills.
Computer deployment automation for Dell laptop/Desktops.
Certifications: A+, Network+, or Security+

Build your career with us!
Be a part of a fast-growing healthcare facility that focuses on changing medicine and patient care. We are looking for a candidate that is willing to grow with us and take their career by the reins. This individual must be a self-driven forwardthinker with great personal skills and a solid work ethic.

Please note that final job offer may be contingent on successfully passing a background check and drug screen.

Quick Apply

Refine Your Search

it help desk jobs in phoenix az

IT Support Specialist- Tier 2

IT Engineer

Data Center Support Technician

SRE Analyst II

Technical Support Specialist - Work From Home / Reside in AZ

IT Support Technician

IT Service Desk Analyst

Service Desk Technician I

IT Helpdesk

IT Helpdesk Support Specialist

level 1 Help Desk Specialist

Tier 1 Tech Support Help Desk

Desktop Support Specialist

IT Support Engineer I, OTS

IT Support Technician – School Systems & User Support

Technician, Desktop Support, II

IT Help Desk Level 1

IT Assistant (Not Remote)

Computer Tech - Leona Support Office

Technical Support Specialist I

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