Top 1 Junior it technician Jobs in Phoenix Az

SharePoint Online (SPO) Tier II Technician - Jr.
SPINSYS DINE LLC —Scottsdale, AZ
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply

Related jobs to explore

Based on your search for junior it technician

Data Center Operations Technician - Multiple Day and Night Shifts available
HighPoint Staffing Group, Inc —Mesa, AZ
The Data Center Technician will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose…
$28 - $42 an hour
Quick Apply
Level 2 Support Engineer
All Copy Products —Chandler, AZ
Achieved minimum of Network + certification and has worked with cloud network and end user environments. Ability to perform advanced troubleshooting for clients…
$25 - $34 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist
Delta Gamma Fraternity —Upper Arlington, OH
Attends standing vendor meetings and calls pertaining to Delta Gamma technology platforms. Excellent verbal and written communication skills, including the…
$23.07 - $25.64 an hour
Quick Apply

I want to receive the latest job alert for junior it technician in phoenix az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

junior it technician jobs near phoenix az

Senior Engineering Technician jobs in Lawrence, KS

Senior Engineering Technician jobs in Sturtevant, WI

Part Time Engineering Jobs jobs in Cincinnati, OH

Senior Engineering Technician jobs in Odessa, TX

Senior Engineering Technician jobs in Germantown, MD

Lab Technician jobs in Tucson, AZ

Sterile Processing Technician jobs in New Brunswick, NJ

SharePoint Online (SPO) Tier II Technician - Jr.

SPINSYS DINE LLC -
Scottsdale, AZ

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Retirement plan

Qualifications

Data visualization software proficiency
Customer relationship building
Microsoft Power Automate
Client rapport building
Business intelligence tools
Cloud service support
Customer engagement
Customer support ticket management
SharePoint
Productivity software
Technical Proficiency
Ticketing system technical support

Full Job Description

The SPO Tier II Technician - Jr. provides critical technical support, quality assurance, and business analysis for SharePoint environments across military medical treatment facilities (Army, Navy, Air Force, Marines). This multifaceted role involves full Software Development Life Cycle (SDLC) support, complex troubleshooting of SharePoint Online (SPO) and some legacy on-premises environments, and active engagement with stakeholders to ensure seamless system operations and migrations.

Responsibilities:

Tier II Technical Support

Manage help desk tickets (JIRA, ServiceNow, Remedy) within SLA requirements.
Troubleshoot complex SharePoint issues including permissions, broken web-parts, hardcoded links, Web Application Firewall blocks, un-allowed file extensions, and site size limits.
Route advanced technical issues to Tier III and Tier IV support as necessary.

Training & User Support

Provide training to users on SharePoint functionality and new features.
Provide occasional Tier I basic user support for misdirected tickets.

Reporting

Provide regular updates on the status of assigned tasks, highlighting progress, risks, and issues.

Qualifications:

Experience: Minimum 5-7 years of combined experience in Help Desk support primarily in SharePoint.
Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field (relevant experience may be substituted).
Sector Experience: Experience working within a military medical system or DoD environment is highly preferred.
Clearance: Active DoD Secret Clearance is preferred, or must be a U.S. Citizen and possess (or be able to obtain) an active DoD Secret clearance

Technical Proficiency:

Expertise in Microsoft Office Suite and SharePoint (versions 2010 through SharePoint Online (SPO) and Subscription Edition (SE)).
Proficiency with help desk platforms such as JIRA, ServiceNow, or Remedy.
Tier 2 type of troubleshooting with SharePoint.
Experience with Power Platform tools: (Power Automate, Power Apps, and Power BI)
Familiarity with SharePoint Designer and InfoPath (for legacy support)
Experience configuring and managing SharePoint SE service applications, central admin, ULS/Event logs and SQL Server dependencies.

Skills & Competencies:

Excellent interpersonal, verbal, and written communication skills.
High level of initiative, flexibility, and adaptability in a dynamic environment.
A strong customer service mindset with the ability to build client relationships.
Ability to work effectively in a remote/home office setting across multiple time zones.

About Us

Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.

Benefits

Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.

Equal Opportunity & Compliance Statement

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law.

We participate in E-Verify.

DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance [email protected]

Quick Apply

Refine Your Search

junior it technician jobs in phoenix az

SharePoint Online (SPO) Tier II Technician - Jr.

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for junior it technician in phoenix az

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected