Top 88 Medicare sales Jobs in Phoenix Az

Client Service Manager
LaborFirst —Scottsdale, AZ
- $49,559.66 - $72,000.00 a year
- Full-time
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medicare Advantage Agent
Advocate Health Advisors —Arizona
- $45,000 - $80,000 a year
- Part-time
- Remote
- Driver's License
- Communication skills
- Entry level
Quick Apply
Account Resource Manager
AIS Healthcare —Phoenix, AZ
- Full-time
- Clinic experience
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Health Insurance Agent
Medical Mutual of Ohio —Arizona
- $85,000 - $240,000 a year
- Contract
- Remote
- Sales
- HIPAA
- Entry level
- Dental insurance
- Work from home
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Arizona
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Provider Partnerships Manager (Phoenix)
Sailor Health —Phoenix, AZ
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Older adults
- Health insurance
- Dental insurance
Quick Apply
Sales Intake Specialist
Allsup Employment Services —Phoenix, AZ
- $35,360 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Territory Manager - Phoenix, AZ (West)
Kestra Medical Technologies Inc. —Phoenix, AZ
- $100,000 a year
- Extended hours
- Background check
- Marketing
- Hospital
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Health Insurance Sales Agent - WORK FROM HOME
TRANZACT —Tempe, AZ
- From $18 an hour
- Full-time
- Remote
- Spanish
- English
- Communication skills
- Paid training
- Paid holidays
Quick Apply
Sales Call Center Agent- Cold Calling, Senior Market
Belle, LLC —Phoenix, AZ
- $31,200 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Home Health
- Paid training
- Work from home
Quick Apply
Medicare Sales Supervisor
HEALTHPLANONE, LLC —Phoenix, AZ
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
Regional Account Specialist - Infusion
Amerita —Phoenix, AZ
- $65,000 - $76,000 a year
- Full-time
- HIPAA
- Mid-level
- Continuous improvement
- Health savings account
- AD&D insurance
Specialty Area Sales Manager
Enhabit Home Health & Hospice —Scottsdale, AZ
- Full-time
- Mid-level
- Driver's License
- Driving
- Health insurance
- Dental insurance
10d
Medicare Sales Field Agent - Phoenix, AZ
Humana —Phoenix, AZ
- $80,000 - $125,000 a year
- Weekends as needed
- Local
- Public speaking
- Mid-level
- Paid holidays
- Health insurance
Benefits Representative
AMBA —Chandler, AZ
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Opportunities for advancement
Post Acute Liaison Home Care
Banner Health —Mesa, AZ
- Full-time
- Nursing
- Writing skills
- Mid-level
4d
Respiratory Account Exec
Super Care, LLC —Phoenix, AZ
- $69,680 - $113,568 a year
- Full-time
- Background check
- Private practice
- Marketing
- Paid training
- Dental insurance
Quick Apply
9d
Community Care Area Sales Manager
Enhabit Home Health & Hospice —Glendale, AZ
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Vascular Sales Specialist - Phoenix, AZ
BioTAB Healthcare —Phoenix, AZ
- Full-time
- Background check
- Clean driving record
- Hospital
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Tempe, AZ
- $15.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply

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Client Service Manager

LaborFirst -
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$49,559.66 - $72,000.00 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Database systems
Incident Escalation
High school diploma or GED
Productivity software

Full Job Description

The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a small portfolio of assigned clients, managing escalated inquiries, resolving complex service issues, and ensuring a consistently high-quality experience for both clients and participating retirees.

This role is execution-oriented rather than strategic. While some reactive issue management is required, the Client Service Manager is expected to operate with a proactive mindset, identifying root causes and working to prevent recurring issues over time. Success in this role is measured by client and retiree satisfaction, reduction in repeat escalations, and the ability to independently manage service responsibilities and member education events.

Key Responsibilities
Client & Member Issue Ownership

Serve as the primary post-sale service owner for assigned client groups
Own client and member service issues end-to-end, from initial escalation through final resolution
Act as a second-level escalation resource for complex member inquiries related to eligibility, billing, and Medicare plan benefits
Maintain accountability for outcomes, coordinating with internal teams as needed while remaining the single point of responsibility

Proactive Issue Prevention

Identify recurring issues, service gaps, and root causes impacting clients or retirees
Partner with internal teams to address underlying issues and reduce future escalations
Balance reactive issue resolution with a forward-looking focus on service improvement and prevention

Client Communication & Service Recovery

Develop, approve, and deliver clear, accurate client and member communications
Execute service recovery gestures in alignment with company guidelines
Exercise sound judgment in managing sensitive or escalated situations, escalating financial decisions to VP-level leadership when required

Member Education & Events

Independently plan, coordinate, and lead member education and benefit training events
Prepare and distribute member communications that support understanding of Medicare benefits and plan features
Serve as a knowledgeable, confident point of contact during client and retiree interactions

Portfolio & Internal Support

Manage a small portfolio of assigned clients, with complexity aligned to experience and tenure
Oversee age-ins and disenrollments for assigned groups
Provide guidance and support to internal service teams regarding group-specific rules and escalations
Maintain accurate documentation of service issues, resolutions, and client interactions
Participate in special projects and other duties as assigned
Travel up to 10% as needed for client or member events

Measures of Success

High client and retiree satisfaction, as reflected in NPS and feedback
Effective resolution of escalated issues with minimal recurrence
Demonstrated proactive identification and prevention of service issues
Ability to independently manage client service responsibilities and member education events
Strong follow-through and reliability in complex or high-pressure situations

Required

High School diploma or equivalent
AZ or NJ Health license required
4+ years of experience in customer service, client service, benefits administration, operations, or account support
Experience in a healthcare, Medicare, or call-center-based environment
Strong written and verbal communication skills
Proficiency in Microsoft Word, Excel, and related applications
Demonstrated ability to manage escalated situations with professionalism and sound judgment
Experience working with databases and file transfers

Preferred

Bachelor’s degree
Experience with fully insured or self-funded Medicare plans
Familiarity with Salesforce or similar CRM systems

Behavioral Expectations

Proactive and anticipatory rather than purely reactive
Relentless follow-through until issues are fully resolved
Calm, clear, and confident under pressure
Focused on prevention and long-term service quality, not just short-term fixes

Pay: $49,559.66 - $72,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have your AZ or NJ Health license?

Work Location: In person

Quick Apply

Refine Your Search

medicare sales jobs in phoenix az

Client Service Manager

Medicare Advantage Agent

Account Resource Manager

Health Insurance Agent

Medicare Sales Agent - Independent Contractor (1099) Opportunity

Provider Partnerships Manager (Phoenix)

Sales Intake Specialist

Territory Manager - Phoenix, AZ (West)

Licensed Health Insurance Sales Agent - WORK FROM HOME

Sales Call Center Agent- Cold Calling, Senior Market

Medicare Sales Supervisor

Regional Account Specialist - Infusion

Specialty Area Sales Manager

Medicare Sales Field Agent - Phoenix, AZ

Benefits Representative

Post Acute Liaison Home Care

Respiratory Account Exec

Community Care Area Sales Manager

Vascular Sales Specialist - Phoenix, AZ

Seasonal (Temporary) Customer Service Call Center Agent

I want to receive the latest job alert for medicare sales in phoenix az

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