Top 113 Remote customer service Jobs in Phoenix Az

Remote Customer Service positions
Covercraft Industries LLC —Phoenix, AZ
- $17 an hour
- Full-time
- Remote
- Bilingual
- Research
- Administrative experience
- Health savings account
- Paid holidays
SAL Advocate
SCAN Health Plan —Phoenix, AZ
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Background check
- Word processing
- HIPAA
- Wellness program
- Paid holidays
Quick Apply
Customer Service Representative, AZ (8/17 Start)
Progressive Leasing —Glendale, AZ
- $17 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Employee stock purchase plan
13d
Customer Service Representative - Work From Home, AZ Only
ModivCare Solutions, LLC —Phoenix, AZ
- $15.15 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Remote Customer Service Representative
Qureos Inc —Phoenix, AZ
- Weekends as needed
- Remote
- High school diploma or GED
- Typing
- Associate's degree
- Paid training
- Paid holidays
5d
Customer Experience Agent
Whatnot —Phoenix, AZ
- $24.04 - $28.85 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- Continuous improvement
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
Customer Service Representative (Remote AZ)
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
12d
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers —Phoenix, AZ
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount
20h
Customer Experience Specialist
Quince —Mesa, AZ
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Customer Experience Agent, Seller
Whatnot —Phoenix, AZ
- $28.85 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
14d
Patient Experience Representative
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $15 - $18 an hour
- 8 hour shift
- Remote
- Spanish
- Word processing
- English
- Health savings account
- Paid holidays
Quick Apply
Client Success Representative (Remote)
Demand.com —Phoenix, AZ
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
PATIENT FINANCIAL SERVICE REPRESENTATIVE
Gastro Care Partners —Phoenix, AZ
- $18 - $22 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Phoenix, AZ
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
CareIQ Service Coordinator I
CorVel Corporation —Phoenix, AZ
- $15.61 - $23.82 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
19h
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Phoenix, AZ
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
BRANCH COORDINATOR
Apria Healthcare LLC —Phoenix, AZ
- $20 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
Quick Apply
6d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Phoenix, AZ
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
13d
Billing Solutions Coordinator
LifeStance Health —Scottsdale, AZ
- $19 - $20 an hour
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
14d
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026
WTW —Tempe, AZ
- $18.50 - $19.25 an hour
- Overtime
- Remote
- Spanish
- HIPAA
- English
- Paid training
- Work from home
Quick Apply

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Remote Customer Service positions

Covercraft Industries LLC -
Phoenix, AZ

Apply Now

Job Details

Full-time
$17 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Bereavement leave

Qualifications

Confidential information handling
Customer returns handling
High school diploma or GED

Full Job Description

At Covercraft, we believe great products deserve great service, and our Customer Service Team helps make that happen. Our team is at the heart of the customer experience, providing support, solutions, and guidance to customers, dealers, and marketplace partners.

We're looking for individuals who enjoy helping others, solving problems, and building relationships. In this role, you'll work collaboratively across departments to deliver solutions, support our customers, and contribute to the success of the Covercraft family of brands.

Whether you're just starting your career or looking to grow your skills, Covercraft offers opportunities to learn, develop, and make a meaningful impact on our customers and our business.

ESSENTIAL JOB FUNCTIONS

Deliver an exceptional customer experience through phone, email, chat, and other communication channels.
Assist customers with product information, order placement, order management, returns, warranties, and general inquiries.
Manage inbound and outbound customer communications in a professional and timely manner.
Maintain accurate customer, order, return, and warranty records through data entry and documentation.
Research and resolve customer concerns, order issues, shipping inquiries, and product-related questions.
Collaborate with internal departments to ensure timely and accurate resolution of customer needs.
Follow company policies, procedures, and service standards.
Demonstrate strong problem-solving skills and sound judgment when resolving customer concerns.
Effectively prioritize workload, manage multiple tasks, and adapt to changing business needs.
Participate in ongoing training and development to maintain product, process, and system knowledge.
Maintain professionalism and confidentiality in all customer and company communications.
Demonstrates reliability, accountability, and consistent attendance.

WHAT WE OFFER

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Supplemental Voluntary Benefits, including Short-Term and Long Term Disability, Life, Hospital Insurance, Critical Illness Insurance and Accident Insurance
Generous Paid Time Off (PTO) Program with the ability to earn up to
- 80 hours during your first year of employment
- 120 hours in your second year
Paid Holidays
Paid Bereavement Leave
Flexible Spending Account (FSA)
HSA Account
Career Growth and Advancement Opportunities
Educational Tuition Reimbursement

At Covercraft, we are committed to investing in our team members by providing competitive benefits, opportunities for professional growth, and a supportive work environment.

Customer Service Level 1

Responsible for providing exceptional customer service through phone, email, chat, and support tickets. Serves as the primary point of contact for customers and is responsible for resolving routine customer inquiries and order-related requests.

Key responsibilities include:

Assisting customers with order placement, pricing, product information, and fitment questions.
Managing customer orders, including tracking requests, shipping quotes, order changes, cancellations, and order expediting.
Processing returns and warranty requests according to company policies.
Supporting customers, dealers, marketplace partners, and third-party vendor accounts.
Resolving customer concerns and order issues while maintaining a positive customer experience.
Researching and resolving routine order discrepancies, shipping issues, and product inquiries.
Maintaining accurate customer and order information within company systems.
Collaborating with internal departments to ensure timely resolution of customer needs.
Escalating complex issues when appropriate.

SKILLS REQUIRED

Strong written and verbal communication skills.
Ability to work independently, manage time effectively, and remain productive in a remote environment.
Ability to maintain a professional work environment and protect confidential customer and company information.
Must be available, dependable, and actively engaged during scheduled work hours.
Strong organizational, problem-solving, and attention-to-detail skills.
Strong computer skills with the ability to learn and navigate multiple systems and applications.
Reliable high-speed internet connection capable of supporting phone, video, and business applications.
Dedicated workspace free from excessive noise and distractions during scheduled work hours.
Ability to attend virtual meetings, training sessions, and team collaboration activities as required.

PREVIOUS WORK EXPERIENCE:

Previous customer service, administrative, or related experience preferred.

PHYSICAL REQUIREMENTS:

Must have 20/20 vision or correction to 20/20.
Ability to sit for entire shift.

EDUCATIONAL REQUIREMENTS:

High school diploma or GED.

ADDITIONAL QUALIFICATIONS

Bilingual skills are a plus.

Covercraft Industries LLC is an Equal Opportunity Employer.

This employer participates in E-Verify.

We are a drug-free workplace.

Apply Now

Refine Your Search

remote customer service jobs in phoenix az

Remote Customer Service positions

SAL Advocate

Customer Service Representative, AZ (8/17 Start)

Customer Service Representative - Work From Home, AZ Only

Remote Customer Service Representative

Customer Experience Agent

Customer Service Representative (Remote AZ)

Customer Service Representative - Seasonal

Customer Experience Specialist

Customer Experience Agent, Seller

Patient Experience Representative

Client Success Representative (Remote)

PATIENT FINANCIAL SERVICE REPRESENTATIVE

Healthcare Call Center Representative (Temp-to-Perm)

CareIQ Service Coordinator I

CUSTOMER SERVICE ASSOCIATE

BRANCH COORDINATOR

Virtual Personal Banker

Billing Solutions Coordinator

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

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