Top 185 Retention specialist Jobs in Phoenix Az

Risk Management Specialist
Valley Metro RPTA —Phoenix, AZ
- $29.96 - $44.94 an hour
- Overtime
- Hybrid work
- Background check
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Performance Specialist
Insperity Support Services, L.P. —Scottsdale, AZ
- $68,040 - $77,411 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Employment & Education Specialist
First Place AZ —Phoenix, AZ
- $21 - $24 an hour
- Full-time
- Hybrid work
- Background check
- Classroom
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Client Activation Specialist
Indeed —Scottsdale, AZ
- $19.23 - $28.37 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Military encouraged
- Paid training
- Paid parental leave
Quick Apply
Engineering Support Specialist II
Honeywell Aerospace —Phoenix, AZ
- Full-time
- Hybrid work
- Mid-level
- Office
- Recruiting
Customer Success Specialist I - Arizona, Phoenix Market
R.S. Hughes Company Inc. —Phoenix, AZ
- $24 - $26 an hour
- Full-time
- ERP systems
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Disability insurance
Quick Apply
Customer Success Specialist
1Valet —Phoenix, AZ
- $60,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- Mid-level
- Paid holidays
- Work from home
Quick Apply
Customer Loyalty Specialist - Work from Home
Consumer Cellular —Phoenix, AZ
- $36,750 - $46,200 a year
- Part-time
- Remote
- Background check
- Pass drug screening
- Mid-level
- Paid training
- AD&D insurance
2d
Client Development Specialist
Indeed —Scottsdale, AZ
- $19.23 - $28.37 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Military encouraged
- Paid training
- Paid parental leave
Quick Apply
Certified Payroll Specialist- Labor Compliance
Confidential —Chandler, AZ
- $24 - $28 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7h
Senior Leasing Specialist (AZ)
Optima, Inc. —Scottsdale, AZ
- $24 - $28 an hour
- Full-time
- Office
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
Inbound Sales Specialist - Base + Uncapped Commission
EchoStar —Chandler, AZ
- From $37,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
7d
Sales Support Specialist
Busch Vacuum Solutions —Phoenix, AZ
- $60,000 - $70,000 a year
- Urgently hiring
- Mid-level
- Continuous improvement
- Communication skills
- Paid training
- Health insurance
Quick Apply
Used Car Buyer- Acquisitions Specialist
Courtesy Volvo of Scottsdale —Scottsdale, AZ
- $36,000 - $50,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Employment Support Specialist (ESS)
The Opportunity Tree —Phoenix, AZ
- $17.50 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Accounting Specialist
Victory Schools —Phoenix, AZ
- $40,000 - $45,000 a year
- Full-time
- School experience
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
15h
Stretch Specialist
Life Time —Scottsdale, AZ
- Full-time
- CPR Certification
- High school diploma or GED
- Ability to lift 50 pounds
Internet Sales Specialist - RideNow Phoenix
RideNow Powersports —Phoenix, AZ
- Writing skills
- Clean MVR report
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Sales Enrollment Specialist
Children's Learning Adventure —Scottsdale, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- 401(k)
Quick Apply
2d
Talent Development Specialist
Phoenix Children's Hospital —Phoenix, AZ
- Full-time
- Mid-level
- Children
- Pediatrics

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Risk Management Specialist

Valley Metro RPTA -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$29.96 - $44.94 an hour

Benefits

Health insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Flexible schedule
Retirement plan

Qualifications

Record keeping
Tort law
Operational analysis
Data analysis reporting
Legal analysis
Team leadership
Legal risk management
Process improvement
Workers' compensation insurance knowledge
Budget management planning
Supervising experience
ADA compliance
Bachelor's degree
Accounting
Loss prevention risk assessment
Financial data management
Business Administration
Training & development
Regulatory compliance analysis
Documentation Handling
Program budgeting
Disability rights laws

Full Job Description

Summary

First review of applications will begin July 17, 2026; weekly thereafter until filled.

Purpose of role:

The Risk Management Specialist completes a variety of tasks and projects to identify and address operational effectiveness in support of Valley Metro’s claim and risk management program. Reporting to the Chief Legal Officer and the Legal Operations Manager, the Risk Management Specialist processes all general liability and property damage claims and assists with the development of risk goals and objectives. The ideal candidate will embody Valley Metro’s values of being innovative, driven, and responsible, while delivering excellent service to internal and external stakeholders, fostering collaboration and best practices, supporting data-driven decisions, and managing program resources responsibly. This role may coordinate program activities and provide actionable insights to support the agency’s success.

Minimum Qualifications & Requirements

Bachelor’s degree in Risk Management, Business Administration, Public Administration, or a related field; and
Four (4) years of progressively responsible experience in claims management, from claim inception, processing, closure or settlement, including all tracking and reporting.
Two (2) years of experience in organizational risk management including insurance administration and experience in a lead or supervisory capacity, with responsibility for workers’ compensation, tort, and insurance programs.
Risk management experience within the transit industry desired.
Risk management experience in the public or government sector desired.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Additional education cannot be substituted for experience.

Human Resources reserves the right to call only the most qualified candidates to the selection process

Licensing/Certification Requirements:
Risk Management certifications/licensing desired

Examples of Duties / Knowledge & Skills

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

Assists with the risk management program, including insurance, self-insurance, workers’ compensation, and claims administration activities.
Facilitates insurance program activities, including coordination with external brokers, renewals and modifications, reviewing requirements, maintaining certificates, and providing analysis and recommendations on coverage, retention levels, and policy limits.
Reviews, investigates, processes, and coordinates the resolution of liability, property, automobile, restitution, and subrogation claims, and tracks and analyzes claims and loss data to support reporting, trends analysis, and program improvement.
Collaborates on the assigned program budget by monitoring expenditures, tracking claims and indemnity payments, and preparing financial data and reports to support budgeting, actuarial studies, and planning.
Provides guidance and support to departments across the agency on applicable risk requirements, assisting in the identification of issues and alignment of practices with agency standards.
Supports contract and compliance activities by reviewing insurance and risk-related provisions and ensuring alignment with Valley Metro’s risk management and regulatory standards.
Develops and maintains program standard operating procedures, guidelines, and documentation, and coordinates training and informational sessions related to risk, claims, and insurance processes.
Prepares and presents reports, updates, and analysis on program activities for leadership and other stakeholders.
Maintains awareness of regulatory changes, industry trends, and best practices relevant to the risk management program.
Performs related duties as assigned.

Required Knowledge & Skills:
Knowledge of:

Federal, state, and local laws, rules, regulations, and requirements regarding workers’ compensation, ADA, and FTA regulations.
Insurance, loss prevention, and risk management best practices, principles, and theories.
Reporting, research, and record-keeping techniques.
Budgeting principles, fiscal management, and basic financial/accounting principles.

Skill in:

Methods to establish and maintain effective working relationships with internal managers, executives, and external stakeholders.
Risk management principles and practices that protect organizational assets and reputation.
Communication (verbal and written).
Monitoring and ensuring regulatory compliance.
Recognizing opportunities and quantifying potential gains and losses by applying principles of finance, accounting, and business management.
Making well-thought-out yet efficient decisions based on pertinent facts, relevant information, and good judgment. Identifying key issues, analyzing cause-effect relationships, clarifying input from different sources, and reaching appropriate decisions in a timely manner.

Physical Demands / Work Environment

Work is performed in a typical office setting with routine use of standard office equipment. This role is sedentary, requiring the physical exertion of up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, reaching, twisting, time pressure, tedious or exacting work, changing of tasks, multitasking, irregular work schedule/overtime, and working with others on a team.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer.

Pay: $29.96 - $44.94 per hour

Benefits:

401(k)
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Parental leave
Retirement plan

Work Location: Hybrid remote in Phoenix, AZ 85003

Quick Apply

Refine Your Search

retention specialist jobs in phoenix az

Risk Management Specialist

Performance Specialist

Employment & Education Specialist

Client Activation Specialist

Engineering Support Specialist II

Customer Success Specialist I - Arizona, Phoenix Market

Customer Success Specialist

Customer Loyalty Specialist - Work from Home

Client Development Specialist

Certified Payroll Specialist- Labor Compliance

Senior Leasing Specialist (AZ)

Inbound Sales Specialist - Base + Uncapped Commission

Sales Support Specialist

Used Car Buyer- Acquisitions Specialist

Employment Support Specialist (ESS)

Accounting Specialist

Stretch Specialist

Internet Sales Specialist - RideNow Phoenix

Sales Enrollment Specialist

Talent Development Specialist

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