Top 4 senior case manager Jobs in phoenix az

Sr. Case Manager (Bilingual)
Law Bear —Scottsdale, AZ
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Case Manager - Personal Injury
WEST COAST TRIAL LAWYERS APLC —Phoenix, AZ
- Full-time
- Spanish
- 7 years
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Sr. Technical Specialist – Workers’ Compensation Claims Major Case Unit, VA & MN
AIG Claims, Inc. —Scottsdale, AZ
- Email
- Office
- 8 years
- Bachelor's degree
- Health insurance
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2d
Case Manager (Senior Clients 55+) Wed - Sat 7:30 am-6:30 pm
CENTRAL ARIZONA SHELTER SERVICES INC —Phoenix, AZ
- $18.50 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Microsoft Outlook
Quick Apply

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Sr. Case Manager (Bilingual)

Law Bear
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
8 days ago

Benefits

401(k) 3% Match
Health insurance
Unlimited paid time off
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Commercial insurance knowledge
Team leadership
Practice management software
English
Personal injury law
Team development
Supervising experience
Bachelor's degree
Personal injury dispute resolution
Health insurance knowledge
Attention to detail
Mentoring
Leading team collaboration initiatives
Managing case managers
Productivity software
Legal case management
Bodily injury claims
Personal injury litigation support
Staff development

Full Job Description

We are seeking an experienced Senior Case Manager to lead pre-litigation case work at our Arizona personal injury law firm. This is a hybrid role based in the Scottsdale, Arizona area. Candidates must be able to commute to the office as needed. In this role, you will manage a high-volume caseload from intake through demand and settlement, serve as the primary point of contact for clients, partner closely with attorneys to drive favorable outcomes, and mentor junior case managers. The ideal candidate is a seasoned bilingual PI professional with deep knowledge of Arizona insurance law, a client-first mindset, and proven leadership skills.

Core Competencies

Client advocacy and relationship management
Negotiation and persuasive communication
Independent judgment and sound decision-making under attorney oversight
Leadership, mentorship, and team development
Process improvement and efficient case workflow management

Responsibilities

Case management & strategy

Manage a substantial caseload of pre-litigation personal injury matters from sign-up through demand and settlement, ensuring each file moves forward on schedule.
Determine liability and analyze applicable Arizona insurance coverage, including bodily injury, MedPay, UM/UIM, and umbrella policies.
Identify files appropriate for litigation referral or out-of-state co-counsel; coordinate handoffs and locate qualified firms in other jurisdictions when needed.
Maintain meticulous, up-to-date documentation in the firm's case management system.

Client experience

Serve as the primary client liaison, providing regular case updates and clearly explaining the pre-litigation process, treatment options, coverage issues, fee disclosures, and settlement authority.
Conduct new client intake meetings, gather case facts, and set expectations for the claims process.
Resolve client questions and concerns with empathy, professionalism, and accuracy.

Medical coordination

Coordinate medical treatment, including issuing Letters of Protection (LOPs), placing clients with appropriate care providers, and monitoring treatment progress against case strategy.
Review, organize, and summarize medical records, billing, and lien information.
Negotiate and resolve medical liens, balance bills, and subrogation claims with healthcare providers and insurers.

Demand & settlement preparation

Draft and finalize comprehensive demand packages, including bad-faith framing letters where applicable.
Prepare detailed settlement summaries, disbursement statements, and fee disclosure documents for client review and attorney sign-off.

Leadership & team

Mentor and supervise junior case managers; provide quality control on caseload assignments and serve as the escalation point on complex files.
Partner with attorneys on complex liability investigations, recorded statements, and pre-litigation strategy.
Identify and champion process improvements that increase efficiency, file quality, and client satisfaction.

Requirements

Bilingual in English and Spanish (verbal and written).
Must reside in or near the Scottsdale, Arizona area and be able to reliably commute to the office as needed.
Minimum 5 years of personal injury case management experience, including at least 2 years handling pre-litigation matters in Arizona.
In-depth working knowledge of Arizona personal injury law, insurance coverage (including MedPay and UM/UIM), and medical lien resolution.
Demonstrated experience drafting comprehensive demand packages and supporting case resolution.
Prior experience mentoring or supervising case managers, paralegals, or other legal support staff.
Exceptional organizational skills and strong attention to detail; able to manage a high-volume caseload under deadline pressure.
Excellent written and verbal communication skills.
Proficiency with legal case management software and Microsoft Office Suite.

Preferred Qualifications

Hands-on experience with Filevine, CASEpeer, Litify, Needles or similar case management software.
Paralegal certificate, bachelor’s degree, or equivalent professional experience.
Familiarity with Westlaw or comparable legal research platforms.
Experience handling complex matters such as traumatic brain injury, commercial vehicle, or premises liability cases.

Benefits

Starting salary of $85,000, depending on experience
Unlimited PTO
Quarterly training stipend for professional development
$100 Wellness Reimbursement Program
401(k) with 3% Employer match (Safe Harbor)
100% Health Insurance (including fully employer-funded coverage)

Law Bear is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

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senior case manager jobs in phoenix az

Sr. Case Manager (Bilingual)

Senior Case Manager - Personal Injury

Sr. Technical Specialist – Workers’ Compensation Claims Major Case Unit, VA & MN

Case Manager (Senior Clients 55+) Wed - Sat 7:30 am-6:30 pm

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