Top 249 senior engineering technician Jobs in phoenix az

Senior Service Desk Technician
Confidential —Phoenix, AZ
- $70,000 - $80,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
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Division Manager - HVAC
Midstate Mechanical, LLC —Phoenix, AZ
- $120,000 - $150,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Health insurance
- 401(k)
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Senior Installation Superintendent - Electronic Security - Phoenix
Diversified —Phoenix, AZ
- $41.69 - $56.40 an hour
- Email
- Clean driving record
- Microsoft Outlook
- Construction site
- Commuter assistance
- AD&D insurance
Quick Apply
Senior Civil Designer - DHI Engineering
DHI Engineering —Scottsdale, AZ
- Full-time
- Management
- Office
- Mentoring
- Employee stock purchase plan
- Disability insurance
Sr. Ergonomic Specialist
ASML —Chandler, AZ
- Full-time
- Hybrid work
- Customer service
- 5 years
- Office
- Work from home
Telecom Project Manager
TAK Broadband —Tempe, AZ
- $70,000 - $90,000 a year
- Weekends as needed
- Background check
- Construction site
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Mechanical Engineer
Masis Professional Group —Phoenix, AZ
- $130,000 a year
- ERP systems
- Continuous improvement
- Mentoring
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Construction Materials Department Manager
ECS Ltd —Tempe, AZ
- 6 years
- Construction site
- Bachelor of Science
5d
HVAC Division Manager
Leoforce —Phoenix, AZ
- $130,000 - $170,000 a year
- Office
- 8 years
- Mentoring
- Paid holidays
- Relocation assistance
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Sr. HVAC Technician
Trane Technologies —Tempe, AZ
- $27.69 - $51.49 an hour
- Overtime
- Clean driving record
- Pass drug screening
- Office
(Skillbridge) – Engineering Technician – Electrical Ground Support Equipment
Northrop Grumman —Chandler, AZ
- $62,700 - $104,700 a year
- Overtime
- Microsoft Excel
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Quality Inspector
PDS —Mesa, AZ
- $30 - $42 an hour
- 5 years
- High school diploma or GED
- Mentoring
- Commuter assistance
- Paid holidays
Quick Apply
Critical Environment Site Manager
US AMR-Jones Lang LaSalle Americas, Inc. —Tempe, AZ
- Online Application
- Background check
- 5 years
- Engineering
- Paid parental leave
- Paid holidays
Quick Apply
1d
Business Compliance Specialist – Insurance & Subcontractor Compliance
QE Solar —Scottsdale, AZ
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Office
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Sr. HVAC Technician
Trane Technologies —Tempe, AZ
- $33.84 - $51.49 an hour
- Overtime
- Clean driving record
- Customer service
- Pass drug screening
- Paid holidays
- Health insurance
Senior Program Manager, Operating Systems
Sun Auto Corporate —Mesa, AZ
- Remote
- Microsoft Excel
- Analysis skills
- Bachelor's degree
6d
Senior Test Technician
Mercury Systems —Phoenix, AZ
- $44,000 - $103,800 a year
- Full-time
- Hybrid work
- Oracle
- Laboratory experience
- Mid-level
- Employee stock purchase plan
- Paid holidays
3D Matterport Capture Technician and Photographer
METROPLEX 360 RCS LLC —Phoenix, AZ
- $70 - $100 an hour
- Choose your own hours
- Customer service
- Mid-level
- Residential
- Flexible schedule
Quick Apply
Technical Operations Manager, Third Party Data Centers
Google —Phoenix, AZ
- $138,000 - $200,000 a year
- Full-time
- 5 years
- Master's degree
- Trade school
13d
Helpdesk Technician I
SyberJet Aircraft —Chandler, AZ
- $65,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Computer Science
- Office
Quick Apply

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senior engineering technician jobs near phoenix az

Senior Service Desk Technician

Confidential
Phoenix, AZ

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Customer communication
Computer Science
Windows
Bachelor's degree
Customer support ticket management
CompTIA A+
IT department experience
Information Technology

Full Job Description

Job Summary
The Senior Service Desk Technician serves as a Tier 1-3 escalation point within the IT Service Desk organization, providing advanced technical support to Corporate users and field-based practices. This role focuses on resolving complex end-user issues, mentoring Tier 1 technicians, ensuring disciplined ticket management, and acting as a bridge between frontline support and Tier 3 engineering teams. This position will also act as on-site technical support at our Corporate office.

This position is critical to maintaining clinical and business continuity across a fast-growing, organization by delivering timely, professional, and patient-conscious IT support.

Responsibilities

Serve as an escalation point for incidents and service requests from Corporate and field practice team members.
Diagnose and resolve advanced issues related to:
Windows and macOS endpoints.
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint).
Printers, scanners, badge readers, and peripheral devices.
Phone and VoIP systems.
Network connectivity (LAN/Wi-Fi, ISP coordination, VPN)
Provide hands-on and remote support for field practice technology including:
Practice Management Systems
Imaging systems and clinical workstation setups (vendor coordination as needed).
Own incidents through resolution, ensuring clear communication, proper documentation, and adherence to SLAs.
Identify repeat issues and contribute to root cause analysis with Tier 3 teams.
Ensure high-priority clinical-impacting tickets are triaged and worked appropriately.
Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures.
Document commonly escalated issues to reduce repeat tickets and improve Tier 1 resolution rates.
Review tickets for quality, completeness, and accuracy.
Promote a strong customer-service mindset with a focus on supporting clinicians and front-office teams.
Support user onboarding and offboarding processes including account provisioning, device setup, and access changes.
Ensure adherence to access control, least-privilege principles, and internal security standards (HIPAA-aware).
Assist with IT-related projects such as PMS deployments, phone system rollouts, and clinic openings from a support-readiness perspective.
Other duties and tasks as assigned.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.
5+ years of IT support experience, with at least 2 years in a Tier 2 or senior service desk role.
Prior experience supporting multi-site or healthcare organizations preferred.
Strong experience supporting Windows-based endpoints and Microsoft 365 environments.
Certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are a plus.
Solid understanding of Active Directory / Entra ID (user & device management).
Experience with service desk ticketing systems and ITIL-aligned processes.
Working knowledge of networking fundamentals (DHCP, DNS, Wi-Fi, VPN).
Familiarity with healthcare or practice environments strongly preferred.
Familiarity with ITIL processes (incident, problem, change) and structured UAT/release management.
Experience working with imaging systems and PMS systems.
Detail orientated and comfortable working a fast-paced office environment.
Excellent oral communication and strong interpersonal skills, especially with non-technical users.
Comfortable working independently while collaborating closely with a distributed IT team.
Desire and ability to learn new skills and be a team player.
Ability to act with integrity, professionalism, and confidentiality.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

senior engineering technician jobs in phoenix az

Senior Service Desk Technician

Division Manager - HVAC

Senior Installation Superintendent - Electronic Security - Phoenix

Senior Civil Designer - DHI Engineering

Sr. Ergonomic Specialist

Telecom Project Manager

Mechanical Engineer

Construction Materials Department Manager

HVAC Division Manager

Sr. HVAC Technician

(Skillbridge) – Engineering Technician – Electrical Ground Support Equipment

Quality Inspector

Critical Environment Site Manager

Business Compliance Specialist – Insurance & Subcontractor Compliance

Sr. HVAC Technician

Senior Program Manager, Operating Systems

Senior Test Technician

3D Matterport Capture Technician and Photographer

Technical Operations Manager, Third Party Data Centers

Helpdesk Technician I

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