Top 98 Service desk engineer Jobs in Phoenix Az

MSP Support Engineer
Coeus Consulting —Phoenix, AZ
- $60,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician - PHX Airport
ESP Global Services Limited —Phoenix, AZ
- $25 - $27 an hour
- 8 hour shift
- Mid-level
- 1 year
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician (Level I)
Inventiv Technologies, LLC —Scottsdale, AZ
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
IT On-Site Support Technician
WSP —Tempe, AZ
- $60,800 - $83,600 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Senior Help Desk Engineer
Kestra Financial —Tempe, AZ
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- 401(k)
Quick Apply
6d
Technical Support Specialist
Kinetik IT —Phoenix, AZ
- Email
- Mid-level
- Windows
- High school diploma or GED
Support Analyst II
Exigo Technology Services, LLC —Scottsdale, AZ
- Weekends as needed
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
8d
Field Support Engineer
Tata Consultancy Services —Phoenix, AZ
- $60,000 - $70,000 a year
- Clean driving record
- Mid-level
- Analysis skills
- Commuter assistance
- Health insurance
IT Systems Technical Support Specialist
Lessen —Scottsdale, AZ
- $20 - $28 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
14d
IT Support Engineer L1
Brenntag North America LLC —Chandler, AZ
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
Service Desk Shift Lead
LTM —Phoenix, AZ
- $52,190 - $65,000 a year
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
Landscape Architect Principal-In-Charge / Vice President
Huitt-Zollars —Phoenix, AZ
- Full-time
- Sales
- 11+ years
- Research
- Commuter assistance
- AD&D insurance
Quick Apply
Hydraulic/Hydrology Engineer/Project Manager
Huitt-Zollars —Phoenix, AZ
- Full-time
- Civil engineering
- Microsoft Outlook
- 5 years
- Commuter assistance
- AD&D insurance
Quick Apply
Commercial Plumbing Project Engineer
RKS Plumbing and Mechanical, Inc. —Glendale, AZ
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Profit sharing
- Health insurance
Quick Apply
HVAC Project Manager
RKS Plumbing and Mechanical, Inc. —Glendale, AZ
- $60,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Health insurance
- Dental insurance
Quick Apply
Application Engineer
Russell Sigler, Inc. —Tolleson, AZ
- Full-time
- Background check
- Construction site
- Bachelor of Science
- Profit sharing
- Health savings account
Quick Apply
Lead Service Technician
Divcon Controls —Phoenix, AZ
- Full-time
- Ability to walk for extended periods
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Disability insurance
Quick Apply
19h
Power Systems Engineer
Canfield Engineering & Integration LLC —Chandler, AZ
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Bachelor of Science
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
1d
IT Support Specialist
Kinective —Gilbert, AZ
- $50,000 - $62,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Level 2 Support Engineer
All Copy Products —Tempe, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
Quick Apply

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service desk engineer jobs near phoenix az

MSP Support Engineer

Coeus Consulting
Phoenix, AZ

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Network administration
Customer communication
Azure
Software troubleshooting
GPO
Customer service
Technical documentation
Meraki
LAN
AI tools proficiency
Visio
Public Cloud
Windows
Firewall
DHCP
Cloud security
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Scripting
Computer networking
DNS
SharePoint
TCP/IP
System security
PowerShell
Technical writing for network engineers
Active Directory
Intune

Full Job Description

Coeus Consulting is seeking an experienced and motivated Service Desk Engineer to provide exceptional and responsive technical support to our clients. We are a fast-growing Managed Service Provider offering Information Technology solutions to public and private sectors across the Southwest

You must possess a minimum of five years experience working on a service desk at a Managed Services Provider catering to the SMB market to be considered for this position. We will give preference to candidates that have at least two of those years being in an escalations (tier 2/3) capacity. Additionally, any candidate that has not held a position with one employer for more than two years out of the past five years will not be reviewed.

You'll be providing on-site and off-site troubleshooting, systems administration, and general support for our customers, working in the frontlines to ensure that we’re providing high quality service. Your responsibilities will include:

Assisting end users with troubleshooting IT issues
Troubleshooting monitoring alerts and other system outages
Creating and maintaining accurate documentation of systems, processes, and client interactions
Assisting in administration of on-prem/cloud systems

What Do We Need?

Solid troubleshooting and critical thinking skills!
A customer-first mindset, with the ability to communicate clearly, professionally, and empathetically with end users of varying technical skill levels.
Strong written and verbal communication skills, especially when explaining technical issues to non-technical users.
An interest in using AI tools to work more effectively and assist with troubleshooting, documentation, and efficiency.
An understanding that clear documentation and accurate ticket notes are part of delivering good customer service, not just administrative tasks.
Experience troubleshooting Microsoft cloud services including Exchange, Entra (Azure) AD, Purview, and Intune/Autopilot.
Experience troubleshooting common business applications such as the Microsoft Office suite, Onedrive, and Teams.
Experience troubleshooting the Windows Operating System in a business environment
Good understanding of security concepts and products
Good understanding of networking concepts
Good understanding of PC, laptop, network, and server hardware

What Would We Appreciate?
It would be great if you have a familiarity with any of these:

Troubleshooting experience with spam filtering solutions such as Barracuda
Experience with remote connectivity applications including VPN and RDP
Experience troubleshooting firewall issues with Meraki, Fortigate, or similar products
Experience administering Cisco Duo MFA and Cisco Umbrella
Experience troubleshooting switch & WiFI issues in Meraki or Aruba environments
Experience with scripting in Powershell
Experience troubleshooting Windows Server and its bundled technologies
Experience creating and updating Visio diagrams for network/server documentation
Working knowledge of Autotask and Datto RMM
A continuous-improvement mindset, including learning from past tickets, feedback, and evolving best practices.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you held a position at one company for at least two of the past five years?

Experience:

MSP with an SMB focus Service Desk: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk engineer jobs in phoenix az

MSP Support Engineer

Data Center Technician - PHX Airport

IT Help Desk Technician (Level I)

IT On-Site Support Technician

Senior Help Desk Engineer

Technical Support Specialist

Support Analyst II

Field Support Engineer

IT Systems Technical Support Specialist

IT Support Engineer L1

Service Desk Shift Lead

Landscape Architect Principal-In-Charge / Vice President

Hydraulic/Hydrology Engineer/Project Manager

Commercial Plumbing Project Engineer

HVAC Project Manager

Application Engineer

Lead Service Technician

Power Systems Engineer

IT Support Specialist

Level 2 Support Engineer

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