Top 6520 Support manager Jobs in Phoenix Az

Data Center Program Manager
Microsoft —Phoenix, AZ
- $84,400 - $225,800 a year
- Full-time
- Background check
- Computer Science
- PMP
HOA Community Manager
Planned Development Services —Glendale, AZ
- From $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Customer service
- Fuel card
- Health insurance
Quick Apply
Preconstruction Manager
Kelso Industries —Phoenix, AZ
- 8 years
- Business development
- Mentoring
Quick Apply
Product and Mechanical Engineering Lead
Azora, Inc. —Phoenix, AZ
- $130,000 - $200,000 a year
- Full-time
- Hybrid work
- System design
- 3 years
- Travel
- Health insurance
- Dental insurance
RN Supervisor - Operating Room
HonorHealth —Scottsdale, AZ
- Full-time
- Nursing
- Skilled nursing facility
- Surgery
Tax Manager (CPA Required)
Schwartzer Tax and Accounting PLLC —Scottsdale, AZ
- $130,000 - $150,000 a year
- Full-time
- Background check
- 7 years
- CPA
- Paid holidays
- Health insurance
Quick Apply
Service Manager
Confidential —Phoenix, AZ
- Overtime
- Construction site
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Steel Project Manager
Agate Steel —Scottsdale, AZ
- From $100,000 a year
- Microsoft Excel
- 5 years
- Mentoring
- Profit sharing
- Health insurance
Quick Apply
Product Marking Manager
Forever Living Products International, LLC. —Scottsdale, AZ
- $80,000 - $100,000 a year
- Full-time
- Background check
- Marketing
- 5 years
- Health savings account
- Disability insurance
18h
Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley
Trestle Management Group —Mesa, AZ
- From $65,000 a year
- Full-time
- Microsoft PowerPoint
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Personal Injury Office Manager
YMPK Law Group —Phoenix, AZ
- $23 - $30 an hour
- Email
- Spanish
- Mid-level
- 3 years
- Paid time off
Quick Apply
13d
Manager, Investor Relations
StandardAero —Scottsdale, AZ
- Full-time
- No experience needed
- Office
- 3 years
- AD&D insurance
- Disability insurance
Consumer Direct Branch Manager
CrossCountry Mortgage, LLC —Scottsdale, AZ
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Wellness program
- Disability insurance
Quick Apply
Regional Business Development Manager, West
Essency water heaters —Phoenix, AZ
- $100,000 - $108,000 a year
- Full-time
- Remote
- 5 years
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
General Manager (Air Charter Company)
Confidential —Scottsdale, AZ
- $200,000 a year
- Full-time
- Continuous improvement
- Mentoring
- In-person
- Health insurance
- 401(k)
Quick Apply
7d
Commercial Account Manager
Premier Choice Insurance —Mesa, AZ
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Industrial Maintenance Manager
Capstone Precision Group —Mesa, AZ
- $85,000 - $95,000 a year
- Full-time
- Mentoring
- Manufacturing
- Senior level
- Health savings account
- Health insurance
Quick Apply
PRECONSTRUCTION MANAGER
RMCI —Phoenix, AZ
- Background check
- 5 years
- Pass drug screening
Manager, Internal Audit
StandardAero —Scottsdale, AZ
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
RN Case Manager Hospice (Float)
Stillwater Hospice —Phoenix, AZ
- $90,000 - $95,000 a year
- Weekends as needed
- CPR Certification
- Patient monitoring
- RN License
- Free parking
- Mileage reimbursement
Quick Apply

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Data Center Program Manager

Microsoft -
Phoenix, AZ

Apply Now

Job Details

Full-time
$84,400 - $225,800 a year

Qualifications

Data center services
Data Center Operations
Budget management
Data center experience
ITIL Certification
Defect resolution root cause analysis
Computer Science
Responding to infrastructure failures
PMP
Budget control
Service scheduling
Mechanical Engineering
Team scheduling
Mid-level
Incident Escalation
Compliance with security regulations
Network infrastructure
High school diploma or GED
Managing clients in a customer support role
Network cabling
Cloud service support
Incident Investigation
SAN
Managing projects
Problem management
Technical troubleshooting support
1 year
Electrical Engineering
Cross-functional collaboration
Safety standard operating procedures

Full Job Description

Overview

As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collaboration across various teams as well as provide knowledge sharing and collaboration across data centers by sharing effective practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter specialists working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Support budget objectives by managing costs responsibly and helping maintain spending within approved guidelines; keep costs reasonable and contribute to staying within budget.
Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
Embody our culture and values.

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experience
- OR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $84,400 - $168,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800 - $186,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

support manager jobs in phoenix az

Data Center Program Manager

HOA Community Manager

Preconstruction Manager

Product and Mechanical Engineering Lead

RN Supervisor - Operating Room

Tax Manager (CPA Required)

Service Manager

Steel Project Manager

Product Marking Manager

Experienced Homeowners Association (HOA) Portfolio Community Manager - East Valley

Personal Injury Office Manager

Manager, Investor Relations

Consumer Direct Branch Manager

Regional Business Development Manager, West

General Manager (Air Charter Company)

Commercial Account Manager

Industrial Maintenance Manager

PRECONSTRUCTION MANAGER

Manager, Internal Audit

RN Case Manager Hospice (Float)

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