Top 5 Veterinary office manager Jobs in Phoenix Az

Client Service Manager
The Scottsdale Veterinary Clinic —Scottsdale, AZ
- $23 - $25 an hour
- Full-time
- Clinic experience
- Mid-level
- Mentoring
- Health savings account
- Dental insurance
Quick Apply
7d
Veterinary Hospital Manager
Alta Mesa Animal Hospital —Mesa, AZ
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Paid time off
Veterinary Technician Nursing Manager (Charge Nurse)
VetMED Specialty and Emergency Hospital —Phoenix, AZ
- $29 - $36 an hour
- Full-time
- Mid-level
- In-person
- Leadership
- Health savings account
- Health insurance
Quick Apply
14d
Hospital Manager
Livewell Animal Hospital of Old Town —Scottsdale, AZ
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Recruiting
- Organizational skills
- Disability insurance
- Dental insurance
Quick Apply
4d
Hospital Manager
Bark Avenue Animal Hospital —Mesa, AZ
- $60,000 - $70,000 a year
- Full-time
- In-person
- Senior level
- Retail management
- Disability insurance
- Health insurance
Quick Apply

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Client Service Manager
The Scottsdale Veterinary Clinic —Scottsdale, AZ
Experience in supervising teams handling customer inquiries, complaints, or technical support is preferred. Ensure the team has supplies/tools needed to perform…
$23 - $25 an hour
Quick Apply
7d
Veterinary Hospital Manager
VetMED Specialty and Emergency Hospital —Phoenix, AZ
HR policies including state and federal regulations. Capable of championing change and driving innovative programs in the hospital.
$65,000 - $75,000 a year
Quick Apply

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Hospital Manager
Mann Veterinary Clinic —Galena, OH
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
$65,000 - $75,000 a year
Quick Apply

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veterinary office manager jobs near phoenix az

Client Service Manager

The Scottsdale Veterinary Clinic -
Scottsdale, AZ

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Job Details

Full-time
$23 - $25 an hour
7 days ago

Benefits

Health savings account
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Employee discount
Flexible schedule
Retirement plan

Qualifications

Customer communication
Clinic experience
Veterinary clinic experience
Technical support
Team development
Client services
Interviewing
Team motivation (leadership skill)

Full Job Description

Overview

We are seeking a dynamic and proactive Client Service Manager to lead our client engagement initiatives and ensure exceptional service delivery. In this pivotal role, you will oversee client relationships, coordinate project management activities, and foster a customer-centric environment. Your leadership will drive satisfaction, loyalty, and growth by managing diverse teams and implementing strategic solutions. This is an exciting opportunity for a motivated professional passionate about delivering outstanding service and building lasting partnerships.

Duties

Client Resolution for all Minor Complaints
Manage Day-to-day operations of client service representatives.
Supervise client service leads, and support staff to support the 6* service expectation, and fulfill Pet Promises.
Maximize utilization of downtime-entire team focused on cleaning duties, additional training, or assignments.
First point of contact for employee and client concerns
Identify areas of opportunity within staff,leads, and workflow to optimize efficiency and create a well operated department.
Assist Admin in interview processes, and help identify gaps in scheduling to optimize efficiency.
Work in conjunction with hospital leadership to support hospital growth and goals of customer service.
Mastermind creative ways to deliver an exceptional client experience, such as consistent delivery of new client folders and providing refreshments to all waiting.
Develop and oversee the implementation of client service protocols
Participate & Coordinate lead brainstorming and training sessions to coach, mentor, and guide them in their leadership journey.
Address patient care issues & interpersonal conflicts, optimizinmg cohesiveness across the team.
Ensure the team has supplies/tools needed to perform and execute all duties within Pulse, Callbacks, PetDesk, etc.
Collaborate with shift leads to identify areas for process improvement
Continue to help with Online Pharmacy approvals, directing Torigen arrivals, Nextmune Arrivals, and Valley Vet Cardiology Scheduling.
Drive development plans and performance improvements during 90 day evaluations and annual reviews with Marie and Sierra.
Petdesk, less than 5 star reviews. Follow up with Owners
4 Phone audits a month
Hold monthly CSR Strategy Meetings

Requirements

Work in a Veterinary Clinic for a minimum of 2 years
Lead experience preferred
Demonstrated leadership capabilities with a track record of motivating teams and managing performance.
Excellent communication skills—both verbal and written—to articulate ideas clearly and foster positive interactions.
Experience in supervising teams handling customer inquiries, complaints, or technical support is preferred.

Join us to lead our client service initiatives with energy, expertise, and a passion for excellence! This role offers an engaging environment where your leadership can make a meaningful impact on our clients’ success while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health savings account
Paid time off
Retirement plan
Tuition reimbursement

Work Location: In person

Quick Apply

Refine Your Search

veterinary office manager jobs in phoenix az

Client Service Manager

Veterinary Hospital Manager

Veterinary Technician Nursing Manager (Charge Nurse)

Hospital Manager

Hospital Manager

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