Top 111 guest service agent Jobs in phoenix il

Guest Service Agent
Level Hospitality, LLC. —Chicago, IL
- $16.60 - $18.00 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
University Club of Chicago —Chicago, IL
- $23.50 - $25.00 an hour
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
14d
Front Desk Agent
Hilton Garden Inn Chicago Downtown Riverwalk —Chicago, IL
- $20 - $22 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Basic math
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Front Desk Agent
Warwick Allerton Chicago —Chicago, IL
- $21 - $23 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
Administrative Assistant- Part Time
EVERGREEN REAL ESTATE SERVICES LLC —University Park, IL
- $19 - $20 an hour
- Part-time
- Writing skills
- Basic math
- Office
Quick Apply
Front Desk Agent Night Auditor
Holiday Inn Express & Suites Chicago South-Lansing —Lansing, IL
- $15 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Weekends as needed
- Writing skills
- Hotel
- Leadership
Quick Apply
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
12d
Reservations Agent
Warwick Allerton Chicago —Chicago, IL
- $23 - $24 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
Quick Apply
Front Desk Agent
Kinzie Hotel —Chicago, IL
- $21 - $23 an hour
- Overtime
- English
- Hotel
- Criminal background check
- AD&D insurance
- Paid holidays
Quick Apply
13d
Night Audit Desk Agent | Part-Time
Omni Hotels & Resorts —Chicago, IL
- $27.55 an hour
- Part-time
- Mid-level
- Hotel
- Ability to sit for extended periods
- Opportunities for advancement
Quick Apply
Guest Service Agent
Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop —Chicago, IL
- $22 an hour
- Weekends as needed
- Inventory management
- Word processing
- Computer literacy
- Commuter assistance
- Health insurance
Quick Apply
Guest Service Agent
Best Western Grant Park Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Health insurance
- Dental insurance
Quick Apply
2d
Part Time - Guest Service Representative
Claridge House —Chicago, IL
- $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Home 2 Suites Hammond IN —Hammond, IN
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Lotte Hotels Americas —Chicago, IL
- $18.50 an hour
- Overtime
- Sales
- Hotel
- High school diploma or GED
Quick Apply
Hotel Guest Service Agent
JSK Hospitality LLC —Hammond, IN
- $14.50 an hour
- Weekends as needed
- Residential
- Hotel
- Computer skills
Quick Apply
7d
Front Desk Agent
Hotel Zachary at Gallagher Way —Chicago, IL
- $24.98 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
4d

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guest service agent jobs near phoenix il

Guest Service Agent

Level Hospitality, LLC.
Chicago, IL

Quick Apply

Job Details

Part-time | Full-time
$16.60 - $18.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Teamwork
Guest relations
Night audit
High school diploma or GED
Organizational skills
Property management systems (PMS)
OPERA

Full Job Description

About Us

Welcome to Level Hospitality, where our management team brings a wealth of extensive and diverse expertise in the realms of development, construction, and hospitality management. We are dedicated to a focused vision, unwavering values, and bold long-term strategies, which have solidified our enduring reputation for reliability and professionalism in the industry. At Level Hospitality, we pride ourselves on working hand in hand with property owners, partners, and fellow hospitality experts. Our collaborative approach ensures the precise and efficient development and management of our hotels, allowing us to consistently deliver exceptional results.

Job Summary:

As a Guest Service Agent, you will be the first point of contact for guests, ensuring a warm and efficient welcome. You will be responsible for managing check-ins and check-outs, handling reservations, and addressing guest inquiries with professionalism and poise. As well as audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Your role includes collaborating with other departments to enhance guest experiences. A successful candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Upsell additional facilities and services, when appropriate
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like OPERA.
Customer service attitude
Excellent communication and organizational skills
Perform all other duties and tasks as assigned.

Essential Duties and Responsibilities

Perform all check-in and check-out tasks
Greet and welcome guests in a professional and friendly manner.
Manage room reservations and cancellations.
Answer phone calls and respond to guest inquiries.
Coordinate with housekeeping and maintenance as needed
Handle guest complaints or special requests efficiently.
Maintain a clean and organized front desk area.
Excellent communication and organizational skills
Upsell additional facilities and services, when appropriate.
Perform all other duties and tasks as assigned.

If you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team, we invite you to join us at Level Hospitality. We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Apply today and be part of a company that values innovation, integrity, and collaboration. Let's create exceptional experiences together!

Job Types: Full-time, Part-time

Pay: $16.60 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have prior experience managing check-in and check-out tasks in a hospitality setting? If so, what systems or software have you used?
How do you utilize your communication skills to enhance guest interactions? Share an example where effective communication led to improved guest satisfaction.
Can you provide an example of a time when your problem-solving skills were crucial in ensuring a positive guest outcome?
Shift expectations include weekdays, weekends, overnight, and holidays. Are you able to meet these shift expectations?

Education:

High school or equivalent (Preferred)

Experience:

QUORE: 1 year (Preferred)
Hotel Guest Service Agent: 1 year (Required)
PMS - Opera: 1 year (Required)

Shift availability:

Overnight Shift (Required)

Work Location: In person

Quick Apply

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