Top 99 Intake coordinator Jobs in Phoenixville, Pa

Mental Health Intake Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Tuition reimbursement
- Employee assistance program
Quick Apply
2d
Intake Counselor
Main Line Health —Lima, PA
- Part-time
- Nursing
- Addiction Medicine
- Bachelor's degree
- Free parking
- Tuition reimbursement
1d
Wellness and Intake Coordinator
Visiting Angels Greater Philadelphia —King of Prussia, PA
- Full-time
- Nursing
- Current TB test
- Sales
Quick Apply
Intake Coordinator
Creative Health Services, Inc —Pottstown, PA
- Full-time
- Microsoft Excel
- Office
- Bachelor's degree
- Free parking
- Paid training
Quick Apply
Admissions Intake Coordinator Mental Health and Addiction Treatment Center
WonderWay ABA Services —King of Prussia, PA
- $45,000 - $50,000 a year
- Full-time
- Clean driving record
- Addiction Medicine
- Computer literacy
- Paid time off
Quick Apply
13d
Driver/Client Care Coordinator
New Mind Wellness —Malvern, PA
- $22 an hour
- Part-time
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
Intake Supervisor (Remote)
Pyramid Healthcare —King of Prussia, PA
- From $19 an hour
- Full-time
- Remote
- Addiction Medicine
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Clinical Intake Coordinator
Trinity Health At Home —Springfield, PA
- Full-time
- Nursing
- RN License
- Sales
- Mileage reimbursement
- Disability insurance
9d
INTAKE COORDINATOR
A1 Homecare Services LLC —Philadelphia, PA
- Part-time
- Mid-level
Quick Apply
Early Intervention Service Coordinator
Chester County of Pennsylvania —Westtown, PA
- $26.42 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Intake Specialist
Elwyn —Elwyn, PA
- Clean driving record
- Microsoft Outlook
- Customer service
- Paid training
- Health insurance
Quick Apply
Home Care Field Coordinator
Angels on Call —Jenkintown, PA
- $19 - $21 an hour
- Full-time
- Bilingual
- Spanish
- English
- Travel reimbursement
- Paid holidays
Quick Apply
CNI Program Coordinator - Bartram
The Philadelphia Housing Authority —Philadelphia, PA
- $46,660 - $58,325 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid jury duty
- Health insurance
Quick Apply
Outpatient Clinical Therapist FFS
Intercultural Family Services, Inc. —Philadelphia, PA
- $34 - $36 an hour
- Contract
- Hybrid work
- Bilingual
- Writing skills
- Licensed Clinical Social Worker
Quick Apply
REMOTE Psychiatric Mental Health Nurse Practitioner
Theris —Pennsylvania
- $90 - $100 an hour
- Part-time
- Background check
- Psychiatry
- Mid-level
- Flexible schedule
Quick Apply
Intake Coordinator
Infinity Love Home Care LLC —Philadelphia, PA
- $20 - $25 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
Foster Care Intake Coordinator
Sevita —Broomall, PA
- $45,000 a year
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Paid holidays
- Paid time off
Intake Coordinator
Miracles Home Care —Philadelphia, PA
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
2d
CHC Intake Service Coordinator
PA Health Management —Philadelphia, PA
- $21 - $23 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Front Office Coordinator ( Part- time)
Medi-Weightloss —Drexel Hill, PA
- $20 - $24 an hour
- Part-time
- Administrative experience
- Clinic
- US work authorization
- Employee discount
Quick Apply

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Mental Health Intake Coordinator

Penn Medicine -
Philadelphia, PA

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Tuition reimbursement
Employee assistance program

Qualifications

Bachelor's degree

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Mental Health Intake Coordinator

Entity: Clinical Care Associates

Department: Penn Integrated Care

Location: Penn Behavioral Health Market Street- 3535 Market St

Hours: FT, M-F 8:30-5 (Hybrid)

Job Summary:

The Employee Assistance Program (EAP) Mental Health Intake Coordinator position, under the direction of the EAP Director, serves as a primary point of contact for employees and household members seeking EAP services. This role is responsible for telephone management, intake and triage, referral coordination, benefit education, scheduling support, and clinical documentation within the EAP.

The EAP Mental Health Intake Coordinator utilizes sound judgment, established protocols, knowledge of internal and community resources, and escalation procedures to determine the appropriate level of support for each caller, including crisis escalation to on call clinicians, completion of EAP intakes for counseling services, connection to work-life resources, and navigation of online self service tools. This role functions as the front door to the EAP, ensuring callers are supported, informed, and efficiently connected to the right services while maintaining confidentiality and regulatory compliance. The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for determining and facilitating connection with appropriate services for potential patients.

Accountabilities:

Accountabilities

Call Management and Triage
Answer incoming EAP calls and respond to messages and inquiries in a timely, professional, and supportive manner
Conduct initial screening and triage to determine caller needs, urgency, and appropriate next step
Identify crissis situations and follow established protocols to connect callers immediately with the on call clinician and/or emergency services
Recognize when to escalate non crisis cases (e.g., worsening symptoms, safety concerns, prolonged wait times)
Provide calm, clear guidance to callers

Intake, Referral & Navigation
Complete EAP intakes for counseling services accurately and in a timely manner
Educate callers on EAP benefits, scope of services, confidentiality, and eligibility
Facilitate referrals to:
Internal or affiliate EAP clinicians
Work-life resources
Assist callers in connecting with the most appropriate resource whenever possible
Explain and support access to online tools and resources (e.g., My Life Expert platform)

Scheduling & Coordination
Assist with provider management tasks as needed (e.g., contracting, credentials management, availability tracking)
Communicate timely and accurate information regarding caller status, escalations, and follow up needs
Support scheduling for EAP counseling appointments, including coordination with affiliate providers
Coordinate closely with EAP clinicians, supervisors, and operational staff to ensure continuity of care

Documentation & Systems
Document all calls, intakes, referrals, and actions accurately in the EAP records system
Maintain organized and up to date case records in compliance with EAP standards
Ensure documentation reflects appropriate triage decisions and adherence to protocols
Protect confidentiality and privacy at all times

Compliance & Quality
Perform duties in compliance with:

o HIPAA and applicable privacy regulations
o Penn Medicine policies and procedures
o EAP specific workflows and standards

Follow established protocols for crisis management, escalation, and referral
Participate in quality improvement, staff meetings, and training activities as assigned
Notify supervisor promptly of any clinical, operational, or safety concerns
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization

Qualifications:

Required: Bachelor's Degree
- A Bachelor’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field is highly preferred but not required
Preferred: Master's Degree
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Quick Apply

Refine Your Search

intake coordinator jobs in phoenixville, pa

Mental Health Intake Coordinator

Intake Counselor

Wellness and Intake Coordinator

Intake Coordinator

Admissions Intake Coordinator Mental Health and Addiction Treatment Center

Driver/Client Care Coordinator

Intake Supervisor (Remote)

Clinical Intake Coordinator

INTAKE COORDINATOR

Early Intervention Service Coordinator

Intake Specialist

Home Care Field Coordinator

CNI Program Coordinator - Bartram

Outpatient Clinical Therapist FFS

REMOTE Psychiatric Mental Health Nurse Practitioner

Intake Coordinator

Foster Care Intake Coordinator

Intake Coordinator

CHC Intake Service Coordinator

Front Office Coordinator ( Part- time)

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