Top 4 Managed it services on site support technician Jobs in Pickens County Ga

Managed IT Services - On Site Support Technician
Softthink Solutions Inc —Canton, GA
- Full-time
- 5 years
- Office
- Windows
Quick Apply
Help Desk Technician 2 / Technical Alignment Specialist
Syclone IT Solutions —Dawsonville, GA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Windows
- 3 years
- Health insurance
- 401(k)
Quick Apply
5d
HVAC/R Maintenance Specialist needed in Antarctica!
Amentum —United States
- $2,070.60 a week
- Full-time
- Background check
- Heavy lifting
- 5 years
- Health insurance
- Dental insurance
10d
Refrigeration Technician needed in Antarctica!
Amentum —United States
- $1,948.80 a week
- Full-time
- Background check
- Heavy lifting
- Mechanic experience
10d

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managed it services on site support technician jobs near pickens county ga

Managed IT Services - On Site Support Technician

Softthink Solutions Inc
Canton, GA

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Network troubleshooting
Windows
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Ticketing system technical support

Full Job Description

Managed IT Services – On-Site Support Technician
Location: City of Canton, Georgia
Work Authorization: US Citizen

Role Summary
Provides on-site and remote end-user support for City of Canton staff. Handles helpdesk tickets, troubleshooting, workstation support, and escalation for incidents that cannot be resolved remotely. Supports approximately 150 staff and ~250 workstations.
Mandatory Requirements
 Must work on-site at City Hall when required
 Support hours: Mon–Fri, 8 AM–5 PM ET
 Must use documented ticketing system
 Must meet SLAs:
o Critical: 30-minute response
o High: 1-hour response
o Standard: 4 business hours
Roles & Responsibilities
 Provide remote and on-site technical support
 Troubleshoot workstation, printer, network, and application issues
 Escalate unresolved issues to senior engineers
 Document all work in ticketing system
 Support emergency after-hours critical incidents (network outage, ransomware, firewall failure)
 Assist with new workstation setup and replacement hardware configuration
Education Qualification
 Associate degree in IT, Computer Support, or related field (preferred)
 Technical certifications (A+, Network+, MCP) are a plus
Experience Required
 5 - 8 years of helpdesk or desktop support experience
 Experience supporting Windows workstations, printers, basic networking
 Experience using ticketing systems and meeting SLAs

Quick Apply

Refine Your Search

managed it services on site support technician jobs in pickens county ga

Managed IT Services - On Site Support Technician

Help Desk Technician 2 / Technical Alignment Specialist

HVAC/R Maintenance Specialist needed in Antarctica!

Refrigeration Technician needed in Antarctica!

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