Top 4819 Member services representative Jobs in Pico Rivera, Ca

Call Center Representative
Motion Picture Industry Pension & Health Plans —Los Angeles, CA
- $26 an hour
- Temporary
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Member Services Representative (Part-Time in Whittier)
Careers at F&A Credit Union —Whittier, CA
- $23.00 - $29.25 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
7d
Front Office Representative I
PIH HEALTH —Whittier, CA
- $23.00 - $29.90 an hour
- Day shift
- Bilingual
- Urgent Care
- High school diploma or GED
Member Services Representative
Crunch Fitness —La Mirada, CA
- $33,000 - $50,000 a year
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
Quick Apply
Member Service Representative II
SchoolsFirst FCU —Pico Rivera, CA
- $24.56 - $35.62 an hour
- Part-time
- Research
- Mid-level
- Office
13d
Personal Banker (Member Service Representative III)
SchoolsFirst FCU —Pico Rivera, CA
- $27.02 - $39.18 an hour
- Part-time
- Research
- Mid-level
- Office
Customer Service Representative
PATH —Montebello, CA
- From $25 an hour
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Technical Support Representative
Sonic Internet + Phone —Bellflower, CA
- From $20 an hour
- Remote
- Spanish
- Research
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
Front Office Representative II
PIH HEALTH —Whittier, CA
- $23.00 - $29.90 an hour
- Day shift
- Spanish
- Urgent Care
- Mid-level
4d
Referral Coordinator, Remote, House LA and OC
PIH HEALTH —Whittier, CA
- $23.00 - $33.31 an hour
- Evenings as needed
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
7d
Customer Service Representative - State Farm Agent Team Member
Kenny Vuong - State Farm Agent —Monterey Park, CA
- $38,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Front Desk Representative - Urgent Care, ELA
VIACARE COMMUNITY HEALTH CENTER —Los Angeles, CA
- $24.00 - $26.01 an hour
- Overtime
- Urgent Care
- Administrative experience
- High school diploma or GED
Quick Apply
Temporary Member Services Representative
Self-Help —Los Angeles, CA
- $24.00 - $29.81 an hour
- Full-time
- Spanish
- English
- Office
Patient Services Representative
Prism Vision Group —Los Angeles, CA
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
3d
Member Care Representative I
LBS Financial Credit Union —Cerritos, CA
- $19.75 - $23.45 an hour
- Part-time
- Office
- High school diploma or GED
- Travel
- Tuition reimbursement
- Paid time off
Quick Apply
Guest Services Representative
Cooley LLP —Los Angeles, CA
- $28 - $34 an hour
- Overtime
- Inventory management
- English
- Bachelor's degree
- Commuter assistance
- Health savings account
12h
Admissions and Records Coordinator
Rio Hondo College —Whittier, CA
- $7,747.98 - $9,914.07 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- High school
5d
Teller (Member Service Representative I)
SchoolsFirst FCU —Walnut, CA
- $22.33 - $32.38 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
4d
Receptionist
Skilled Home Health —Downey, CA
- $20 - $21 an hour
- PRN
- 18 years or older
- CPR Certification
- Word processing
Quick Apply

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Call Center Representative

Motion Picture Industry Pension & Health Plans -
Los Angeles, CA

Quick Apply

Job Details

Temporary
$26 an hour

Qualifications

Insurance products customer support
HIPAA compliance
Interpersonal skills
Phone communication
Writing skills
Basic math
HIPAA
Windows
High school diploma or GED
Client database systems
Attention to detail
Customer support ticket management
Desktop applications
Health insurance company experience
Typing
CRM system proficiency
Productivity software
10 key typing
Clinical confidentiality policies
Client interaction via phone calls

Full Job Description

For more than 70 years, the Motion Picture Industry Pension & Health Plans (MPI) has proudly served the entertainment community by supporting the financial and healthcare well-being of the people who bring stories to life — from set crews to post-production pros.

We’re not just people and benefit specialists; we’re problem-solvers, collaborators, and stewards of trust. Our teams are guided by a simple mission: to improve the lives of our members who work in the entertainment industry through accuracy, accountability, and care.

MPI is recognized as a five-time certified Great Place to Work® employer and recipient of the World at Work Seal of Distinction because we believe people do their best work when they’re respected, supported, and inspired.

Role Overview:

*THIS IS A TEMP TO HIRE POSITION * Pay is $26/hour**

Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service skills and exceptional telephone etiquette.

The ideal candidate should have experience in health plan and/or pension plan benefits, and the ability to communicate complex plan policies and benefits in easy-to-understand terms while providing fantastic customer service, in a high call volume, fast-paced call center.

Qualified candidates, please submit your resume and cover letter for consideration.

Submissions will be reviewed; only candidates most closely matching the requirements of the assignment will be contacted.

What You’ll Need:

Minimum high school diploma or equivalent.
Minimum of 2+ years of experience in customer service in a high call volume/call center environment. Benefit plan administration and/ or previous health plan experience preferred.
Possesses clear, effective, and strong oral and written communication skills, explaining complex issues and confirming understanding.
Exhibits pleasant and professional telephone etiquette and phone voice.
Demonstrates excellent attendance and punctuality with the ability to work overtime as needed.
Able to handle fast-paced work and meet deadlines.
Able to handle a high volume of calls and meet required production and quality standards.
Self-motivated and well-organized in managing time and materials, with strong attention to detail and accuracy.
Ability to communicate effectively both verbally and in writing.
Ability to perform basic math calculations with speed and accuracy.
Quick learner with the ability to retain and communicate learned concepts.
Demonstrates good interpersonal skills, interacting effectively with co-workers and Participants.
A flexible team player with a positive, cooperative, and helpful attitude, adhering to organizational values.
Maintain confidentiality, adhere to HIPAA and departmental policy guidelines.
Intermediate PC skills, including Windows; MS Word, MS Excel, PowerPoint, and a familiarity with CRM systems. Strong technical skills.
Accurate typing skills of 45 words per minute and preferred 10-key skills by touch.
Ability to accept direction and developmental guidance from supervisor.
Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.)
Ability to complete all required training in classroom or in a virtual environment inclusive of required knowledge checks as determined by the organization.

What You’ll Do:

Handle a high-volume of incoming Participant calls and inquiries in a professional and courteous manner, covering topics related to benefits, eligibility, claims, pension, premiums payments, legal documentation, account numbers, addresses, beneficiary designation, Coordination of Benefits records, Life Insurance, COBRA, etc.
Maintain accurate and detailed records of Participant interactions in our Customer Relationship Management System (CRM).
Provide exceptional customer service, promptly and effectively addressing participant concerns and resolving issues with empathy and care.
Demonstrate understanding of MPI policies, processes, and plan knowledge to assist callers with their inquiries.
Meet established call center performance metrics as an individual to assist the department in reaching departmental goals and company objectives of high quality calls providing customer satisfaction, first-call resolutions, and short wait times.
Attend, retain, and communicate classroom or virtual training concepts as dictated by needs of the business
Ensure consistent and punctual attendance as required by the role and maintain a reliable presence in the workplace.

MPI requires employees and temporary staff to be vaccinated against Covid-19 with exceptions as required by law.

Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in pico rivera, ca

Call Center Representative

Member Services Representative (Part-Time in Whittier)

Front Office Representative I

Member Services Representative

Member Service Representative II

Personal Banker (Member Service Representative III)

Customer Service Representative

Technical Support Representative

Support Specialist

Front Office Representative II

Referral Coordinator, Remote, House LA and OC

Customer Service Representative - State Farm Agent Team Member

Front Desk Representative - Urgent Care, ELA

Temporary Member Services Representative

Patient Services Representative

Member Care Representative I

Guest Services Representative

Admissions and Records Coordinator

Teller (Member Service Representative I)

Receptionist

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