Top 140 Patient services representative Jobs in Piedmont, Sc

Patient Scheduler , FT, Day
Prisma Health —Greenville, SC
- Full-time
- Hospital
- Word processing
- Computer literacy
Patient Registrar
Shriners Hospitals for Children —Greenville, SC
- $14.85 - $22.28 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
7d
Front Desk Patient Care Representative
Apex Allergy & Immunology —Greenville, SC
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Patient Services Representative-Fertility Ctr MMOB, F/T Day
Prisma Health —Greenville, SC
- Full-time
- Hospital
- No experience needed
- Office
Patient Service Representative (PSR) — Pain Management
Bon Secours —Greenville, SC
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Services Representative F/T Day - Riverside Family Maxwell Pointe
Prisma Health —Greenville, SC
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
10h
Patient Service Representative. (Medical Receptionist)
Prisma Health Urgent Care by Wellstreet —Powdersville, SC
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Medical Receptionist
Centerwell —Greenville, SC
- $38,000 - $45,800 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
(PSR) Patient Service Representative
New Horizon Family Health Services —Greenville, SC
- High school diploma or GED
- Math
- 2 years
- Health savings account
- Paid holidays
Medical Front Office - Patient Service Specialist
Select Physical Therapy —Easley, SC
- $18 - $20 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
9d
Patient Services Representative (PSR) – Bon Secours Neurology
Bon Secours —Greenville, SC
- PRN
- High school diploma or GED
- Children
- Neurology
- Health savings account
- Disability insurance
(Mauldin) Patient Services Representative PRN
Novant Health Urgent Cares LLC —Mauldin, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Patient Services Representative F/T Day - Pelham Family Medicine
Prisma Health —Greenville, SC
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
Front Office
Pasui Family Dentistry —Easley, SC
- Full-time
- Dental office
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Representative (Cherrydale)
Prisma Health Urgent Care by Wellstreet —Greenville, SC
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Medical Office Receptionist - Greenville, SC
Carolina Nephrology, PA —Greenville, SC
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Eye Health America LLC —Greenville, SC
- Overtime
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Appointment Coordinator
COVE DENTAL OF EASLEY LLC —Easley, SC
- Full-time
- Dental office
- Communication skills
- Entry level
Quick Apply
Registrar I - Outpatient Registration
AnMed —Anderson, SC
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
- Paid time off
Patient Care Coordinator (PCC)
Advanced Prosthetics —Greenville, SC
- $18 - $21 an hour
- Full-time
- Organizational skills
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply

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Patient Scheduler , FT, Day

Prisma Health -
Greenville, SC

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

As a Support Analyst you will answer incoming calls from Patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Accountabilities

Receive customer input from phone, email, or web submission and create support tickets. Troubleshoot end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process.Resolve tier1 issues using troubleshooting resolution matrix. Gather information from customers to ensure sufficient data is gained to start case resolutions. Direct inbound service interactions to appropriate technical and sales resources. Conduct database lookup of consumer/patient records within electronic medical record software. Enter updated information within electronic medical records as required. Re-direct or engage other departments or specialty groups to resolve consumer/patient requests. Maintain compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes. - 90%
Follow-up and follow-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution.
Log interaction outcome in contact management system. - 10%

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

High School Diploma or equivalent
2 years - Customer service experience: preferably supporting customers via phone, email, and chat.

Knowledge, Skills or Abilities

Passion for creating exceptional customer experiences both by helping and retaining customers.
Tech savvy with a strong knowledge of Android, iOS, and Windows devices
Metrics-driven and proven ability to handle a high volume of customer interactions.
Strong conflict resolution skills and even temperament in challenging situations.
Basic computer skills
Proficient computer skills (word processing)
Data entry skills

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

7001 Corporate

Department

70019063 Call Center

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Apply Now

Refine Your Search

patient services representative jobs in piedmont, sc

Patient Scheduler , FT, Day

Patient Registrar

Front Desk Patient Care Representative

Patient Services Representative-Fertility Ctr MMOB, F/T Day

Patient Service Representative (PSR) — Pain Management

Patient Services Representative F/T Day - Riverside Family Maxwell Pointe

Patient Service Representative. (Medical Receptionist)

Medical Receptionist

(PSR) Patient Service Representative

Medical Front Office - Patient Service Specialist

Patient Services Representative (PSR) – Bon Secours Neurology

(Mauldin) Patient Services Representative PRN

Patient Services Representative F/T Day - Pelham Family Medicine

Front Office

Patient Services Representative (Cherrydale)

Medical Office Receptionist - Greenville, SC

Patient Services Representative

Appointment Coordinator

Registrar I - Outpatient Registration

Patient Care Coordinator (PCC)

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