Top 20 Desktop & system support Jobs in Pierceton, In

Desktop & System Support Technician
Linacast, Inc. —Pierceton, IN
- Full-time
- Computer Science
- Basic math
- ERP systems
- Dental insurance
- 401(k)
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Level 1 Technician (Part Time)
Warsaw Community Schools —Warsaw, IN
- Part-time
- Classroom
- Word processing
- Computer literacy
Associate System Administrator
Vera Bradley —Roanoke, IN
- $58,100 - $87,100 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
IT Systems and Data Specialist
Noble County Government —Albion, IN
- $55,000 - $70,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
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Plant IT Service Desk Supervisor
Slate Auto —Warsaw, IN
- $62,871 - $94,306 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
Help Desk Analyst
Our Sunday Visitor, Inc. —Huntington, IN
- Full-time
- Research
- Office
- High school diploma or GED
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Route Service Representative (e)
Wildman Business Group LLC —Warsaw, IN
- $48,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
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Freelance IT Field Engineer / Smart Hands Engineer
Advance Global IT Support —Warsaw, IN
- $30 an hour
- Part-time
- Mid-level
- Windows
- In-person
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Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance

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Desktop & System Support Technician

Linacast, Inc.
Pierceton, IN

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Job Details

Full-time

Benefits

Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Desktop computer repair
Technology purchasing
Communication with suppliers
Staff supervision
Requirements design
Team supervision
IT user and group management
GPO
IT asset management
Spreadsheets
Basic math
ERP systems
Hardware maintenance
Warehouse management system
English
Windows
Software installation
Inventory management software
Microsoft System Center
Network infrastructure
User training (technical support)
Hyper-V
MRP
DHCP
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Software asset management
Computer management
Requirements analysis

Full Job Description

Description:

Under general direction, monitor and respond to complex technological control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Provide primary interface with vendor support service groups or provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. May provide LAN server support. Require extensive knowledge of PC/LAN communications hardware and software in a multi-protocol environment, and network management software.

Requirements:

include the following. Other duties may be assigned.

Complete assignments from the Service Desk efficiently and effectively as possible within assigned priority to meet SLA.
Troubleshoot and solve office desktop problems.
Act as the “face of IT” at his/her facilities and route issues or work with other members of the IT team as necessary to resolve any issues.
Inform local IT Network Administrator of any issue that requires their involvement such as non-standards purchase and new enterprise system requests.
Purchase software and hardware for Pierceton according to standards and IT purchasing procedures.
Ensure licensed software is used in the facility and the information is maintained in the licensing database.
Setup and install all network attached equipment at their facilities.
Maintain software and hardware on desktops at the facility including Office Automation software, Anti-Virus, PC management software as per Desktop Setup Checklist.
Maintain an up-to-date Hardware and Software inventory for the Pierceton facility utilizing the methods prescribed by Corporate IT Management (e.g. inventorying software, spreadsheets etc.).
Support unique systems at the Pierceton facility such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, door controllers, buzzers, zebra printers and other unique software or hardware.
Administer local phone system (including paging, voice mail, moves-adds-changes) at Pierceton.
Prepare, monitor and adjust work schedules and analyze data on user support services provided.
Provide 2nd tier support to existing applications.
Transfer existing applications to new technologies.
Conduct system tests; Work with the quality, engineering and production department users to test the application, develop documentation on how to deploy the application, training of support staff on the application.
Research new concepts as required to develop innovative solutions to business problems. Use complementary resources when possible.
Attend meetings with project managers and department heads to collect information to clarify project specifications, make recommendations and reach agreement in defining system needs.

Academic Requirements

A current MCP or MCITP: Desktop Support Technician would be an asset.
Current Microsoft MCSA/MCSE preferred.
Comp TIA Network + or A+ preferred.
Degree or diploma in Computer Science from a recognized university or college is preferred.

Required Skills & Experience

Essential Skills:

o Ability to read, write, speak and understand English fluently.

o Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

o Strong communication and interpersonal skills.

o Ability to meet or exceed the company’s attendance standards.

o Ability to understand and follow directions given.

o Ability to work with minimal supervision.

Read and understand policy and procedures manuals.
Read equipment and software manuals, help files and technical bulletins.
Read sections of software manuals to learn about advanced procedures and improvements to upgraded versions.
Ability to discuss technical matters with co-workers, colleagues and suppliers.
Discuss challenging software operations with co-workers and help develop instructions for users.
Inform and advise computer users with malfunctioning computer hardware and software.
Teach, supervise and assist workers in their work units.
Evaluate information technology needs and users' software needs.
Review experience with a number of relevant software applications and make recommendations.
Perform majority of tasks independently and coordinate efforts with supervisors and co-workers to complete challenging repairs, assess the performance of work units and exchange information about new hardware and software.

ITIL and ITSM knowledge is preferred. Experience with the following is required:

o Current version of Windows Desktop OS Server Administration, maintenance and monitoring including all components such as DNS, DHCP, Group Policy, File and System Security, Windows Hyper-V Virtualization technologies.

o Current version of Microsoft Office.

o Current version of Desktop and Notebook hardware (preferably Dell).

o Current version of Networking basics.

Anti-Virus Administration.
MS SCCM 2012 and SCOM 2012 Administration.
SAN/NAS Administration.
Monitor and update versions of Plex, KEP Ware and Mach 2 (ERP System)
Possess drive and motivation to continuously learn new and update technical knowledge.
Learn by reading solution logs, help files, manuals, newsletters and trade publications, and through trial and error.
Discuss computer malfunctions with co-workers and software suppliers.
Excellent break/fix troubleshooting skills.

What Linamar Has to Offer

Competitive Compensation
Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
401K Program
Opportunities for career advancement.
Sustainability Counsel
Community based outreach supporting both local and global initiatives and charities.
Discounts for local vendors and events, including auto supplier discounts.

About Us

Linamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under the visionary leadership of our founder, and today, we remain committed to cultivating a culture of innovation and collaboration.

With access to state-of-the-art tools and resources, you'll have the opportunity to make a meaningful impact alongside a team of driven and passionate professionals. Join us and be part of a company where innovation, collaboration, and growth are at the heart of everything we do.

Linamar does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to any member within Linamar will be considered as unencumbered and free from any fee or charge whatsoever. Members of our Linamar Talent Acquisition Team have authority to engage or authorize recruiting services.

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Refine Your Search

desktop & system support jobs in pierceton, in

Desktop & System Support Technician

Level 1 Technician (Part Time)

Associate System Administrator

IT Systems and Data Specialist

Plant IT Service Desk Supervisor

Help Desk Analyst

Route Service Representative (e)

Freelance IT Field Engineer / Smart Hands Engineer

Licensed Insurance Representative - Remote

Licensed Insurance Representative - Remote

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