Top 7 It computer and network technician Jobs in Pigeon Forge, Tn

IT Computer and Network Technician II
House-Hasson Hardware Company —Knoxville, TN
- Full-time
- Computer science
- Computer Science
- System design
7d
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee Health Science Center —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
4d
Senior IT Technician: Tickle College of Engineering - UTK
University of Tennessee - Knoxville —Knoxville, TN
- $55,000 - $60,000 a year
- Full-time
- Classroom
- Computer Science
- Laboratory experience
4d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Knoxville, TN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

IT Manager
Edfinancial Services LLC —Knoxville, TN
Work with the Technical Lead to identify, recommend, develop, and implement end user training programs to ensure staff are familiar and proficient with existing…
Quick Apply
11d
IT Technician
SL America —Clinton, TN
Responds to telephone calls, emails, on-line Helpdesk tickets and personnel requests for computer support in a timely manner,. Tier 1 Support for Helpdesk.
11d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Service Technician
Open Systems, Inc. —Dublin, OH
Ability to perform light physical/contractor tasks (drilling, mounting, etc.). Basic understanding of networking concepts and restaurant technology environments…
$22 - $23 an hour
Quick Apply
23h
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it computer and network technician in pigeon forge, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it computer and network technician jobs near pigeon forge, tn

Field Technician jobs in Knoxville, TN

Field Technician jobs in Aurora, CO

Field Technician jobs in Ashburn, VA

H2s Field Safety Technician jobs in Texas

Network Technician jobs in Oklahoma City, OK

Field Technician jobs in Manatee County, FL

Automotive Technician jobs in California

Field Technician jobs in Holly Springs, NC

Pharmacy Technician jobs in Idaho

Patient Care Technician jobs in Durham, NC

Computer Repair Technician jobs in Austin, TX

Senior Computer Technician jobs in Redmond, WA

Senior Computer Technician jobs in Las Vegas, NV

Senior Computer Technician jobs in Chandler, AZ

Senior Computer Technician jobs in Chicago, IL

Computer Engineer jobs in Dallas, TX

Senior It Engineer jobs in Denver, CO

Artificial Intelligence Engineer jobs in Los Angeles, CA

Senior It Engineer jobs in Meridian, ID

Senior Software Engineer jobs in Minneapolis, MN

IT Computer and Network Technician II

House-Hasson Hardware Company -
Knoxville, TN

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Desktop computer repair
Vendor relationship building
Computer operation
Mobile device support
Content creation for technical audiences
IT user and group management
Wireless networking
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Internal employee customer service
Email configuration (technical support)
Wireless communication system operation
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop applications
Software documentation
VPN management
Desktop administration
Telecommunications data network configuration
Hardware diagnostics
Peripheral hardware support
IT department experience
Mobile devices

Full Job Description

Job Summary:

The IT Computer and Networking Technician II (Tech II) is responsible for providing technical support and maintaining the company's technology infrastructure to ensure reliable, secure, and efficient operations. This role installs, configures, troubleshoots, and maintains computer hardware, software, network systems (design, implementation and troubleshooting), servers, cloud-based technologies, and date communications equipment. The Tech II works closely with employees at all technical skill levels to resolve technology issues, minimize system downtime, and support the design, implementation and maintenance of network and IT solutions that meet the organization's business needs. This is a fully onsite, hands-on role.

Duties & Responsibilities

Provide first-line technical support to employees by diagnosing and resolving hardware, software, network, and system issues.
Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, mobile devices, and other peripherals.
Set up and deploy computers, equipment, software, and user accounts for new hires and existing employees.
Design, install, maintain and troubleshoot network systems and components.
Create and maintain systems drawings and documentation.
Respond to helpdesk requests in a timely and professional manner, documenting issues and resolutions in the ticketing system.
Assist users with Microsoft 365 applications, email, file access, printing, and remote connectivity.
Troubleshoot basic and advanced network connectivity issues, including wired and wireless connections, VPN access, and network printers.
Install software updates, operating system patches, and security updates to ensure systems remain current and secure.
Maintain inventory of IT equipment, software licenses, and technology assets.
Perform routine maintenance and preventative support on computer systems and related equipment.
Assist with the installation, configuration, and maintenance of network infrastructure and telecommunications equipment as assigned.
Support warehouse technology, including barcode scanners, handheld devices, label printers, and workstations.
Create and maintain technical documentation, user guides, and standard operating procedures.
Train and assist employees on the proper use company technology and software applications.
Escalate complex technical issues to senior IT staff or vendors when appropriate.
Travel occasionally to company locations to install, maintain, or troubleshoot IT equipment and systems.
Maintain confidentiality of company information and adhere to all IT security policies and procedures.
Provide liaison duties with 3rd party vendors and partners acting as managed serviced providers.
Participate in disaster recovery, business continuity, and cybersecurity initiatives as assigned.
Stay current on emerging technologies and recommend improvements that enhance operational efficiency.
Mentors more junior members of technical staff.
Performs other duties as assigned.

Required Skills & Abilities

Strong troubleshooting and problem-solving skills.
Excellent customer service and interpersonal skills.
Ability to communicate technical information clearly to both technical and non-technical users.
Knowledge of Windows operating systems and Microsoft 365 applications.
Experience installing, configuring, and supporting desktop and laptop computers, printers, mobile devices, and peripherals.
Advanced understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi, switching (including VLANs) and routing.
Experience with DHCP and managing static lps.
Familiarity with Active Directory, user account management, and password administration.
Experience with hardware diagnostics, repair, and replacement.
Familiar with firewall operations and change control.
Ability to prioritize multiple support requests in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to document issues, resolutions, and procedures accurately.
Ability to work independently and collaboratively as part of a team.

Education & Experience

Associates degree in Information Technology, Computer Science, or related field, or equivalent work experience.
2-4 years of relevant experience in an IT support, desktop support, or help desk role, or an equivalent combination of education, certifications, and relevant experience.
CompTIA A+, Network+, and/or Microsoft certifications desired.
Experience with ticketing/help desk systems.
Experience supporting warehouse technologies such as barcode scanners, label, printers, RF devices, or handheld computers.
Familiarity with VolP phone systems.
Experience with endpoint management tools such as Microsoft Intune or similar platforms.
Basic cybersecurity awareness and knowledge of security best practices.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 40 pounds at times.

Apply Now

Refine Your Search

it computer and network technician jobs in pigeon forge, tn

IT Computer and Network Technician II

Senior IT Technician: Tickle College of Engineering - UTK

Senior IT Technician: Tickle College of Engineering - UTK

Now Hiring IT and Telecom Field Technicians

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it computer and network technician in pigeon forge, tn

Explore jobs in more locations

Job Summary:

Job Seeker Tools

Employer Tools

Browse

Stay Connected