Top 43 Resort manager Jobs in Pigeon Forge, Tn

Housekeeping Manager
Music Road Resort —Pigeon Forge, TN
- $55,000 - $60,000 a year
- Weekends as needed
- Background check
- Customer service
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
8d
Tour Receptionist-Sales Support
Holiday Inn Club Vacations —Gatlinburg, TN
- Microsoft Word
- Writing skills
- High school diploma or GED
Quick Apply
4d
Assistant Dining Room Manager
Gecko Hospitality —Maryville, TN
- $55,000 - $70,000 a year
- Weekends as needed
- Bar
- Mid-level
- Organizational skills
- Paid training
- Health insurance
Quick Apply
4d
Administrative Assistant
Westgate Resorts —Gatlinburg, TN
- $17.00 - $17.50 an hour
- Weekends as needed
- Office
- Team management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Generalist HR Business Partner
Hilton Grand Vacations —Sevierville, TN
- Full-time
- Microsoft Excel
- Computer literacy
- Bachelor of Science
- Health insurance
- Dental insurance
12d
Front Desk Supervisor
Westgate Resorts —Gatlinburg, TN
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Supervisor Front Desk
Hilton Grand Vacations —Pigeon Forge, TN
- Call employer
- Basic math
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Housekeeping Manager - Dollywood's HeartSong Lodge and Resort - Exempt
Dollywood Parks & Resorts —Pigeon Forge, TN
- Overtime
- Background check
- 18 years or older
- Spanish
Contract Processor Manager
Westgate Resorts —Gatlinburg, TN
- Full-time
- Mid-level
- Resort
- Paid holidays
- Health insurance
Front Desk - Guest Service Agent
RiverStone Resort —Pigeon Forge, TN
- $17.50 - $18.00 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Front desk
Quick Apply
Sports Sales Manager
Wilderness Hotel and Resort Inc —Sevierville, TN
- Full-time
- Word processing
- Mid-level
- Driver's License
Quick Apply
R.O.- Hospitality Specialist
Capital Vacations —Pigeon Forge, TN
- Full-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Embassy Suites Gatlinburg Resort —Gatlinburg, TN
- From $16 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
- Dental insurance
- Paid time off
Quick Apply
Housekeeping Trainer - Dollywood's HeartSong Lodge & Resort - Full Time Year Round
Dollywood Parks & Resorts —Pigeon Forge, TN
- $17.50 an hour
- Overtime
- Background check
- 18 years or older
- Computer literacy
- On-the-job training
River Lodge Houseman
Wilderness Hotel and Resort Inc —Sevierville, TN
- $15 an hour
- Full-time
- Inventory management
- Basic math
- Ability to lift 50 pounds
Quick Apply
11d
River Lodge Room Inspectors
Wilderness Hotel and Resort Inc —Sevierville, TN
- $16 an hour
- Full-time
- Basic math
- English
- Hotel
Quick Apply
7d
Food Assistant Team Lead - Dollywood Theme Park - Full Time Seasonal
Dollywood Parks & Resorts —Pigeon Forge, TN
- $18 an hour
- Overtime
- Background check
- 18 years or older
- ServSafe
Banquet Set Up Attendant - Dollywood's Resorts - Part Time Year Round
Dollywood Parks & Resorts —Pigeon Forge, TN
- $13 an hour
- Overtime
- Background check
- 18 years or older
- Computer literacy
Part Time Front Desk Agent
Capital Vacations —Gatlinburg, TN
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
R.O.- Housekeeping Inspector--Gatlinburg Town Square
Capital Vacations —Gatlinburg, TN
- Every weekend
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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resort manager jobs near pigeon forge, tn

Housekeeping Manager

Music Road Resort -
Pigeon Forge, TN

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Hotel housekeeping management
Customer service
In-person customer service
Microsoft Office
Property management systems (PMS)
Cleaning
Productivity software
General management

Full Job Description

JOB OVERVIEW

The Housekeeping Manager is responsible for leading the daily operations of the Housekeeping Department while ensuring exceptional cleanliness, presentation, and service standards throughout the resort. This position also oversees the resort's breakfast operations, ensuring clean, welcoming dining areas, proper inventory management, and compliance with all food safety and sanitation standards. The Housekeeping Manager leads, develops, and supports high-performing teams while fostering a culture of accountability, teamwork, and continuous improvement.

Working collaboratively with all departments, this role ensures seamless operations and an exceptional guest experience through strong leadership, sound judgment, operational excellence, and a commitment to quality, efficiency, and service. Full availability, including evenings, weekends, and holidays, is required to support the operational needs of the resort.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead the daily operations of the Housekeeping Department, including guest rooms, public areas, laundry operations, back-of-house areas, and breakfast facilities, ensuring all areas consistently meet the resort's high standards for cleanliness, presentation, safety, and guest satisfaction.
Recruit, hire, train, develop, schedule, evaluate, recognize, and hold team members accountable while fostering a positive, collaborative, and high-performing work environment.
Manage staffing, daily operations, and labor resources to maximize productivity, efficiency, service quality, and departmental performance.
Deliver exceptional guest service by responding to guest concerns and partnering with other departments to ensure seamless resort operations.
Develop staffing plans, assign daily responsibilities, and manage labor resources to maximize productivity, efficiency, service quality, and departmental performance.
Conduct routine inspections while monitoring quality standards, guest feedback, inventories, expenses, and performance metrics to drive continuous improvement.
Coordinate departmental projects, including deep cleaning, preventive maintenance, renovations, pest control, and other operational initiatives.
Oversee breakfast operations, including cleanliness, presentation, inventory, ordering, cost control, and compliance with all food safety and sanitation standards.
Ensure compliance with resort policies, safety procedures, OSHA standards, lost and found procedures, and departmental best practices.
Utilize property management systems, Microsoft Office, and other technology to manage departmental operations, reporting, scheduling, inventory, and communication.
Identify operational challenges and implement solutions that improve efficiency, employee engagement, and the overall guest experience.
Maintain accurate departmental records, reports, inspections, and documentation.
Mentor and develop staff by fostering a positive, collaborative, and team-oriented work environment.
Perform additional duties and responsibilities as assigned by the General Manager.

EDUCATION

High school diploma or equivalent (Preferred)
Food Safety Certification or the ability to obtain certification within 90 days of hire (Preferred)
Hospitality Management coursework or certification (Preferred)

EXPERIENCE

Proficiency in Microsoft Office Suite (Required)
Hotel housekeeping experience: 2 years (Required)
Management or leadership experience: 2 years (Required)
Customer service experience: 2 years (Required)
Experience with hotel property management systems and housekeeping software (Preferred)

EDUCATION

High school diploma or equivalent (Preferred)
Food Safety Certification or the ability to obtain certification within 90 days of hire (Preferred)
Hospitality Management coursework or certification (Preferred)

EXPERIENCE

Proficiency in Microsoft Office Suite (Required)
Hotel housekeeping experience: 2 years (Required)
Management or leadership experience: 2 years (Required)
Customer service experience: 2 years (Required)
Experience with hotel property management systems and housekeeping software (Preferred)

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Pigeon Forge, TN 37863 (Required)

Work Location: In person

Quick Apply

Refine Your Search

resort manager jobs in pigeon forge, tn

Housekeeping Manager

Tour Receptionist-Sales Support

Assistant Dining Room Manager

Administrative Assistant

Generalist HR Business Partner

Front Desk Supervisor

Supervisor Front Desk

Housekeeping Manager - Dollywood's HeartSong Lodge and Resort - Exempt

Contract Processor Manager

Front Desk - Guest Service Agent

Sports Sales Manager

R.O.- Hospitality Specialist

Guest Service Agent

Housekeeping Trainer - Dollywood's HeartSong Lodge & Resort - Full Time Year Round

River Lodge Houseman

River Lodge Room Inspectors

Food Assistant Team Lead - Dollywood Theme Park - Full Time Seasonal

Banquet Set Up Attendant - Dollywood's Resorts - Part Time Year Round

Part Time Front Desk Agent

R.O.- Housekeeping Inspector--Gatlinburg Town Square

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