Top 99 front desk agent Jobs in pigeon forge tn

Front Desk/Guest Arrival Coordinator
Venture Smoky Mountains —Gatlinburg, TN
- $15.50 - $16.50 an hour
- Full-time
- Bilingual
- CRM software
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
explorent LLC —Townsend, TN
- From $16 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- US work authorization
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent - SpringHill Suiyes, Pigeon Forge, TN
SpringHill Suites, Pigeon Forge, TN —Pigeon Forge, TN
- From $15 an hour
- Part-time
- Background check
- Residential
- Hotel
- Free parking
- Paid jury duty
Quick Apply
10d
Front Desk Receptionist
Staybridge Suites —Pigeon Forge, TN
- From $15 an hour
- Part-time
- Background check
- Research
- Hotel
- Dental insurance
- 401(k)
Quick Apply
10d
Front Desk/ Reservations Nights & Weekends
Oak Haven Resort & Spa —Sevierville, TN
- $1 a year
- Weekends as needed
- Hospitality
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Part Time Customer Service Associate- Community Center Front Desk
CITY OF PIGEON FORGE —Pigeon Forge, TN
- From $19.89 an hour
- Part-time
- Background check
- CPR Certification
- High school diploma or GED
8d
Front Desk Coordinator
EAST TENNESSEE ORAL AND MAXILLOFACIAL SURGERY —Sevierville, TN
- $18 - $20 an hour
- Dental office
- Administrative experience
- High school diploma or GED
Front Desk Associate
TKC HOSPITALITY GROUP DBA RAMSEY HOTEL —Pigeon Forge, TN
- $16 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
4d
Front Desk Agent / Guest Services Agent
TownePlace Suites Pigeon Forge —Pigeon Forge, TN
- From $15 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Pigeon Forge —Pigeon Forge, TN
- $16 - $17 an hour
- Full-time
- Hotel
- Computer skills
- In-person
- Dental insurance
- Paid time off
Quick Apply
8d
2nd shift Front Desk/Reservations Agent
Music Road Resort —Pigeon Forge, TN
- From $16 an hour
- Sales
- Hotel
- Entry level
Guest Services Representative
Holiday Inn Express Pigeon Forge Near Dollywood —Pigeon Forge, TN
- From $16 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
1d
Night Auditor
Hilton Garden Inn —Pigeon Forge, TN
- From $16 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
2d
Front Desk - Guest Service Representative
Inn on the River —Pigeon Forge, TN
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid time off
- Flexible schedule
Quick Apply
Front Desk - Guest Service Agent
Shular Inn —Pigeon Forge, TN
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
2nd Shift Guest Services Rep/ Desk Clerk
Comfort Inn & Suites @ Dollywood Lane —Pigeon Forge, TN
- $16 - $18 an hour
- Part-time
- No experience needed
- Hotel
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Guest Services Agent
Stony Brook Cabins —Gatlinburg, TN
- $16 - $18 an hour
- Weekends as needed
- Office
- High school diploma or GED
- 1 year
Quick Apply
Night Audit
Cambria Hotel Pigeon Forge TN —Pigeon Forge, TN
- Part-time
- Hotel
- Entry level
Quick Apply
Evening Innkeeper / Front Desk
Blue Mountain Mist Inn & Spa —Sevierville, TN
- $14.50 - $16.00 an hour
- Part-time
- In-person
- Guest services
- Communication skills
- Paid time off
- Employee discount
Quick Apply
3d
Front Desk Associate 2nd shift
@WORK —Townsend, TN
- From $17 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- 401(k)
Quick Apply

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front desk agent jobs near pigeon forge tn

Front Desk/Guest Arrival Coordinator

Venture Smoky Mountains
Gatlinburg, TN

Quick Apply

Job Details

Full-time
$15.50 - $16.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Guest reservation booking
Property management tools
Resort
Phone communication
Greeting customers
Hotel and accommodations guest inquiries
Attention to detail
CRM system proficiency
Hotel and accommodations guest complaints handling
Vacation rental experience
Customer complaint resolution

Full Job Description

Job Overview
We are seeking an energetic and detail-oriented Front Desk/Guest Arrival Coordinator to be the welcoming face of our hospitality team. In this pivotal role, you will be the first point of contact for guests staying with Venture Resorts, ensuring a seamless and memorable check-in experience. Your enthusiasm and professionalism will set the tone for our guests’ stay, providing exceptional customer service and efficient guest management. If you thrive in a dynamic environment, possess excellent communication skills, and have a passion for hospitality, this is the perfect opportunity to showcase your talents and contribute to creating outstanding guest experiences.

Duties

Greet guests warmly upon arrival, ensuring they feel welcomed and valued from the moment they step onto our property
Manage guest check-in and check-out procedures efficiently using Track property management software
Answer guest inquiries with professionalism, providing information and assistance to callers promptly
Coordinate guest reservations and special requests to enhance their stay experience
Respond swiftly to guest inquiries or concerns, resolving issues with a positive attitude and proactive approach
Collect information on guest maintenance/housekeeping requests and enter into Breezeway operations platform to assist operations staff.
Collaborate with housekeeping, maintenance, and other departments to ensure smooth operations and guest satisfaction
Uphold phone etiquette standards and handle guest communications professionally across all channels

Qualifications

Proven experience in hospitality management or hotel front desk operations is highly preferred
Bilingual abilities or multilingual skills are a strong advantage for serving diverse guests effectively
Strong customer service skills with a friendly, approachable demeanor
Familiarity with property management software and customer CRM databases is preferred.
Knowledge of guest relations practices and procedures including night audit processes
Excellent communication skills—both verbal and written—with attention to detail
Ability to manage multiple tasks efficiently in a fast-paced environment
Previous experience working in resorts or similar hospitality settings is desirable
A professional appearance coupled with strong phone etiquette is essential

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
Subject to internal and external environmental conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Join us as a Front Desk/Guest Arrival Coordinator and be part of a vibrant team dedicated to delivering exceptional hospitality experiences. Your enthusiasm will help create lasting memories for our guests while advancing your career in the thriving field of hospitality management.

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Ability to Commute:

Gatlinburg, TN 37738 (Required)

Ability to Relocate:

Gatlinburg, TN 37738: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in pigeon forge tn

Front Desk/Guest Arrival Coordinator

Front Desk Agent

Front Desk Agent - SpringHill Suiyes, Pigeon Forge, TN

Front Desk Receptionist

Front Desk/ Reservations Nights & Weekends

Part Time Customer Service Associate- Community Center Front Desk

Front Desk Coordinator

Front Desk Associate

Front Desk Agent / Guest Services Agent

Front Desk Agent

2nd shift Front Desk/Reservations Agent

Guest Services Representative

Night Auditor

Front Desk - Guest Service Representative

Front Desk - Guest Service Agent

2nd Shift Guest Services Rep/ Desk Clerk

Guest Services Agent

Night Audit

Evening Innkeeper / Front Desk

Front Desk Associate 2nd shift

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