Top 775 Patient services representative Jobs in Pilsen Il

Intake Coordinator
TMH Behavioral Services —Chicago, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist - UI Health, Orthopedics Clinic
University of Illinois —Chicago, IL
- $30.07 - $46.52 an hour
- Online Application
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
9h
Outbound Patient Enrollment Specialist
Cadence Health —Chicago, IL
- $23 - $24 an hour
- Remote
- HIPAA
- Mid-level
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
PRE-REGISTRATION SPECIALIST
Cook County Health & Hospitals System —Chicago, IL
- $23.02 an hour
- Full-time
- Basic math
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Concierge Coordinator
Insight —Chicago, IL
- $20 - $22 an hour
- Hospital
- HIPAA
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Office Receptionist- Scheduling Coordinator
Lumiere Children's Therapy —Chicago, IL
- $45,000 - $52,000 a year
- Part-time
- Mid-level
- Administrative experience
- Clinic
Quick Apply
Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)
Advocate Aurora Health —Oak Lawn, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Hospital
- Medical office experience
- Basic math
5d
Patient Service Representative- Brighton Park South
ESPERANZA HEALTH CENTERS —Chicago, IL
- $19 - $23 an hour
- Full-time
- Spanish
- HIPAA
- English
- Paid holidays
- Health insurance
1d
Patient Service Coordinator, 5NE Hospital Medicine, Part Time, Evenings
UChicago Medicine —Chicago, IL
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
Patient Service Representative - Maternal Fetal Medicine
Advocate Aurora Health —Park Ridge, IL
- $20.80 - $31.20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Outpatient
1d
Patient Access Representative - Part Time
Humboldt Park Health —Chicago, IL
- Part-time
- Acute care
- Hospital
- High school diploma or GED
- 403(b) matching
- Tuition reimbursement
Quick Apply
1d
Patient Registration Specialist I - 3rd shift 9p.m.-5:30a.m.
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $19.00 - $28.50 an hour
- Part-time
- Bachelor of Science
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid parental leave
12h
Unit Secretary - Per Diem
Rush Specialty Hospital —Chicago, IL
- $23 an hour
- Per diem
- Inpatient
- High school diploma or GED
- Critical & Intensive Care
- Opportunities for advancement
Patient Service Representative - Advocate Trinity
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- Adults
- Outpatient experience
2d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- English
- Health insurance
- Dental insurance
Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)
Advocate Aurora Health —Oak Lawn, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- Clinic
- Computer skills
Patient Registration Specialist I - second shift
Ann & Robert H. Lurie Children’s Hospital of Chicago —Streeterville, IL
- $19.00 - $28.50 an hour
- Full-time
- Bachelor of Science
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid parental leave
6d
Patient Concierge Coordinator
Insight —Chicago, IL
- $17 - $22 an hour
- Hospital
- HIPAA
- Inpatient
Quick Apply
Front Desk Receptionist Job
Vision Source —Chicago, IL
- Part-time
- Private practice
- Communication skills
- Entry level
Patient Service Representative (PSR) - Primary Care Clinic
Advocate Aurora Health —Chicago, IL
- $19.80 - $29.70 an hour
- Full-time
- Primary Care
- High school diploma or GED
- Clinic
2d

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Intake Coordinator

TMH Behavioral Services -
Chicago, IL

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Electronic health records (EHR) management
Administrative experience
High school diploma or GED
Social services

Full Job Description

POSITION SUMMARY

The Intake Coordinator serves as the first point of contact for prospective clients and plays a critical role in ensuring a seamless, welcoming, and efficient entry into TMH Behavioral Services. This position manages the full client intake process — from initial inquiry through service placement — and serves as a central hub for scheduling coordination, documentation accuracy, and clinician communication. The ideal candidate is organized, compassionate, detail-oriented, and committed to supporting the communities we serve.

COMPENSATION & BENEFITS

Pay Rate: $25.00 – $30.00 per hour, commensurate with experience

Benefits include:

Monthly healthcare stipend of $300.00 to support medical, dental, or vision coverage
Paid Time Off (PTO) and vacation time
Supportive, mission-driven work environment committed to behavioral health equity

KEY RESPONSIBILITIES

Client Intake Coordination

Serve as the primary point of contact for all incoming client inquiries via phone, email, and referral
Conduct thorough intake screenings and collect initial client information in accordance with agency standards
Schedule clients for IM+CANS (Illinois Medicaid Child and Adolescent Needs and Strengths) assessments
Import and organize intake documents accurately within TheraNest EHR
Communicate intake status and relevant client information to clinical staff in a timely manner

Scheduling Coordination

Maintain and monitor clinician availability schedules on an ongoing basis
Coordinate and confirm scheduling between incoming clients and assigned clinicians
Update clinician availability in TheraNest on a weekly basis or as changes occur
Proactively identify and resolve scheduling conflicts to minimize disruption to client care

Client Flow Monitoring

Track client movement through each stage of the intake and assessment process
Follow up on outstanding intake steps to ensure timely progression to service delivery
Identify and close inactive client records within TheraNest in accordance with agency policy
Maintain accurate chart status and flag records requiring clinical review or closure

Intake Documentation & Compliance

Ensure all intake documentation is completed accurately and entered into TheraNest within required timeframes
Verify completeness of required forms, consents, and screening tools prior to clinician assignment
Maintain confidentiality of all client information in compliance with HIPAA and agency policies
Support audit readiness by keeping records organized and up to date

QUALIFICATIONS

Required:

High school diploma or GED required; Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field preferred
Minimum 1–2 years of experience in a healthcare, behavioral health, or social services administrative role
Proficiency with EHR systems; experience with TheraNest is a strong plus
Excellent verbal and written communication skills
Strong organizational skills and the ability to manage multiple priorities simultaneously
Demonstrated ability to engage with clients and families from diverse and underresourced backgrounds with empathy and professionalism

Preferred:

Experience with Medicaid billing workflows and/or knowledge of IM+CANS assessment processes
Familiarity with behavioral health terminology and community mental health settings
Bilingual (English/Spanish) a plus

WORK ENVIRONMENT & EXPECTATIONS

This is an hybrid position based at TMH Behavioral Services in Chicago, IL
Regular interaction with clients, families, clinicians, and leadership
Must be able to maintain composure and professionalism in a fast-paced, client-facing environment
Commitment to TMH's mission of providing high-quality behavioral health services to underresourced communities

OTHER DUTIES

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Other duties may be assigned as needed to support the operational needs of TMH Behavioral Services.

TMH Behavioral Services is an Equal Opportunity Employer. We are com

Quick Apply

Refine Your Search

patient services representative jobs in pilsen il

Intake Coordinator

Customer Service Specialist - UI Health, Orthopedics Clinic

Outbound Patient Enrollment Specialist

PRE-REGISTRATION SPECIALIST

Concierge Coordinator

Front Office Receptionist- Scheduling Coordinator

Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)

Patient Service Representative- Brighton Park South

Patient Service Coordinator, 5NE Hospital Medicine, Part Time, Evenings

Patient Service Representative - Maternal Fetal Medicine

Patient Access Representative - Part Time

Patient Registration Specialist I - 3rd shift 9p.m.-5:30a.m.

Unit Secretary - Per Diem

Patient Service Representative - Advocate Trinity

Enrollment Specialist (Remote - Work From Home)

Per Diem Patient Services Representative - Hematology/Oncology Clinic (Oak Lawn)

Patient Registration Specialist I - second shift

Patient Concierge Coordinator

Front Desk Receptionist Job

Patient Service Representative (PSR) - Primary Care Clinic

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